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OR Public Adjuster · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Insurance regulation and licensing (Oregon Division of Financial Regulation jurisdiction)

  • Map the Oregon Division of Financial Regulation's authority over adjusters: licensure, investigation, and disciplinary powers

  • Explain the difference between public adjusters, company/staff adjusters, and independent adjusters, and identify which license each role requires in Oregon

  • List the licensing prerequisites for a public adjuster license, including prelicensing education, exam, fingerprinting, and application steps

  • Identify continuing education hour requirements and the renewal cycle, noting deadlines and consequences of late renewal

Your checkpoint

A one-page licensing checklist showing every step from application to renewal, with the Oregon-specific requirement and deadline for each

Week 2

Insurance regulation and licensing (Oregon Division of Financial Regulation jurisdiction) & Public adjuster duties, ethics, and consumer protection

  • Distinguish prohibited acts under Oregon insurance law from merely unethical-but-legal conduct, using concrete examples

  • Describe the complaint and disciplinary process: what triggers an investigation and what penalties the Division may impose

  • Explain the public adjuster contract requirements, including written form, right to rescind, and required disclosures

  • Summarize fiduciary handling rules for claim funds, including trust/escrow expectations and recordkeeping

Your checkpoint

A two-column table of 15 prohibited or unethical acts, each paired with the specific Oregon rule or statute category it falls under

Week 3

Insurance principles and policy basics

  • Define indemnity, insurable interest, actual cash value, replacement cost, and coinsurance, and show how each changes a payout

  • Differentiate the major policy structures (HO forms, dwelling fire, commercial property) by covered perils and valuation methods

  • Explain deductibles, policy limits, sublimits, and exclusions as they interact in a single loss scenario

  • Describe the roles of insured, insurer, agent, and adjuster in forming and performing an insurance contract

Your checkpoint

A worked loss example computing payment under ACV and under replacement cost, showing the deductible and limit interaction step by step

Week 4

Property insurance coverages

  • Break down a homeowners policy into Coverage A through D and identify what each covers and its typical limit basis

  • Explain additional coverages and endorsements commonly encountered in Oregon claims, such as water backup, ordinance or law, and matching

  • Distinguish covered water damage from excluded flood and from excluded maintenance or long-term seepage

  • Describe commercial property coverage basics, including business income and extra expense, at a conceptual level

Your checkpoint

A coverage matrix listing 12 common loss scenarios against HO coverages A-D plus flood, marking covered, excluded, or conditional with a one-line reason

Week 5

Property insurance coverages & Claims handling and adjusting practices

  • Sequence the claim lifecycle from first notice of loss through inspection, documentation, estimate, negotiation, and settlement

  • Explain the insured's post-loss duties and how a breach, such as late notice or failure to protect property, affects the claim

  • Identify the evidence a public adjuster should gather at inspection: photographs, measurements, receipts, and expert reports

  • Describe how to read and challenge a carrier estimate, including scope gaps, pricing differences, and depreciation disputes

Your checkpoint

A claim file template with sections for notice, inspection evidence, estimate comparison, and negotiation log

Week 6

Claims handling and adjusting practices & Public adjuster duties, ethics, and consumer protection

  • Apply Oregon claim-handling timing and communication standards, including acknowledgment and status-update expectations

  • Explain appraisal, mediation, and the DOI complaint route as dispute-resolution paths, and state when each is appropriate

  • Identify unfair claim settlement practices and describe how documentation defends against allegations of bad faith

  • Describe the public adjuster's duty of loyalty to the insured, limits on representing both sides, and compensation disclosure rules

Your checkpoint

A dispute-resolution decision tree covering appraisal, mediation, and complaint escalation, with the trigger condition for each branch

Week 7

Insurance regulation and licensing (Oregon Division of Financial Regulation jurisdiction) & Insurance principles and policy basics & Public adjuster duties, ethics, and consumer protection

  • Rehearse Oregon-specific rules on solicitation, advertising, and contracts by writing compliant and noncompliant examples

  • Review core insurance principles and policy basics at exam speed, targeting weak spots from earlier weeks

  • Practice ethics scenarios that combine licensing, fiduciary duty, and consumer protection in one fact pattern

  • Self-quiz on recordkeeping and retention obligations for claim files and client funds

Your checkpoint

A scored 40-question mixed practice set across domains 1, 2, and 5, with every missed item rewritten as a corrected rule statement

Week 8

Property insurance coverages & Claims handling and adjusting practices

  • Run timed practice sets on property coverage and claims handling until accuracy is stable under time pressure

  • Re-derive the coverage matrix and claim file template from memory to confirm retention

  • Review all flagged missed questions from weeks 1-7 and restate the underlying rule for each

  • Complete a final full-length timed simulation and analyze error patterns by domain

Your checkpoint

A final readiness report listing per-domain accuracy percentages and the three weakest rules to review the morning before the exam

Milestones

Week 2: Can state the public adjuster licensing steps and at least 10 prohibited acts from memory without notes

Week 4: Scores 80% or higher on a 25-question quiz covering domains 1 and 2, with no more than two errors in regulation items

Week 6: Can walk through a full claim from notice to settlement in under 10 minutes, naming the coverage, valuation method, and dispute path at each stage

Week 8: Final timed simulation at 85% or higher overall with no domain below 75%