Oracle CX Sales 2026 Implementation Professional study materials
Oracle CX Sales 2026 Implementation Professional study resources

Oracle CX Sales 2026 Implementation Professional cheat sheet

Oracle CX Sales 2026 Implementation Professional · Keep the key ideas within reach.

Quick reference

Understanding the Procurement Application

  • Oracle Procurement consists of Purchasing, Self Service Procurement, Supplier Portal, Sourcing, Supplier Qualification Management (SQM), Procurement Contracts, and Project-Driven Supply Chain (PDSC).

  • The procurement business process flows from requisition to purchase order to receipt to invoice to payment, with supplier management and sourcing as upstream activities.

  • Functional Setup Manager (FSM) is the central tool for configuring all procurement offerings; each offering is a collection of functional areas and tasks.

  • Procurement integrates with Supply Chain Management, Financials, Projects, and Supplier Management; data flows via web services and business events.

  • Key procurement roles include requester, buyer, procurement manager, supplier, and sourcing project owner; role-based dashboards and work areas are provided.

  • Redwood is the modern user experience for Oracle Cloud applications, providing a consistent, responsive, and accessible interface across procurement pages.

  • AI/ML capabilities in Procurement include supplier recommendations, smart defaults, document recognition for invoices, and predictive analytics for spend.

  • The Procurement application supports multiple business units and legal entities; procurement business units control purchasing and sourcing activities.

Quick reference

Implementing Functional Setup Manager

  • FSM guides implementation through offerings, functional areas, and tasks; each task is either setup (configuration) or administration (data).

  • Use the Implementation Projects work area to create a project, select the offerings to implement, and assign tasks to users with due dates.

  • Opt-in features are enabled via the Opt In UI in FSM; enabling an opt-in feature may require a new implementation project or a refresh.

  • Export and import setup data using CSV files via the Manage Setup Data Export and Import tasks; this is useful for migrating configuration between environments.

  • Compare setups between environments using the Compare Setup Data task; differences are shown at the task level.

  • Business unit scoping: many setup tasks are business-unit specific; ensure the correct business unit is selected before configuring.

  • Use the Configure Offerings task to enable or disable offerings and functional areas; some offerings require other offerings as prerequisites.

  • The Setup and Maintenance work area provides a searchable task list; tasks can be filtered by offering, functional area, or status.

Quick reference

Provisioning Common Application Functions

  • Common application functions include approval workflows, notifications, attachments, document sequencing, and lookups; these are configured once and reused across procurement.

  • Approval workflows are managed via the BPM Worklist; procurement documents use the Approval Management Extensions (AMX) for rule-based approvals.

  • Document sequencing determines the numbering of procurement documents (requisitions, purchase orders, etc.); sequences are defined per document type.

  • Attachments are enabled via the Manage Attachment Categories task; categories control security and allowed file types.

  • Lookups define lists of values; use the Manage Common Lookups task to extend or modify lookup codes and meanings.

  • Notifications are configured via the Manage Notifications task; you can enable or disable notifications and set delivery channels.

  • Profile options control application behavior; set them at the site, product, or user level using the Manage Profile Options task.

  • Sandboxes are used to configure and test page customizations without affecting other users; publish changes when ready.

Quick reference

Setting up Common Procurement Functions

  • Procurement business units are defined in FSM; they control purchasing, sourcing, and supplier portal activities.

  • Common procurement setup includes defining procurement agents, buyers, and their default values such as currency, payment terms, and ship-to location.

  • Define payment terms, freight terms, and carrier setup in the Setup and Maintenance work area under the Procurement offering.

  • Set up procurement categories and category hierarchies; categories are used to classify items and control spending.

  • Configure procurement tolerances (e.g., price, quantity, receipt) to control exception handling during receiving and invoicing.

  • Define supplier business classifications and products and services categories to manage supplier diversity and spend analysis.

  • Set up approval rules for procurement documents using the Manage Approvals task; rules can be based on amount, category, or other attributes.

  • Configure procurement document styles and layouts (e.g., purchase order styles) to control the appearance of printed documents.

Quick reference

Setting up Purchasing

  • Purchasing setup includes defining document types (e.g., standard purchase order, blanket purchase agreement, contract purchase agreement) and their controls.

  • Define line types (e.g., goods, services, fixed price) and their associated purchasing controls and accounting rules.

  • Set up purchasing options: default buyer, default payment terms, default freight terms, and default ship-to location per business unit.

  • Configure purchasing document approval workflows; use the Manage Purchasing Document Approvals task to define rules.

  • Define receipt and receiving controls: receipt required, receipt routing, and receiving tolerances.

  • Set up supplier and supplier site defaults for purchasing; supplier sites are used to default payment terms, currency, and ship-to.

  • Configure purchasing document security: define who can create, view, and approve purchase orders using roles and action permissions.

  • Set up purchasing document numbering and document sequencing per document type.

Quick reference

Setting up Self Service Procurement

  • Self Service Procurement enables requesters to create requisitions from catalogs, punchout sites, or free-form entries.

  • Set up procurement catalogs (e.g., informational, punchout) and assign them to procurement business units and users.

  • Configure content zones and catalog categories to organize catalog items for easy search and browsing.

  • Define requisition preferences: default requisition type, default deliver-to location, and default charge account.

  • Set up requisition approval rules using the Manage Requisition Approvals task; rules can be based on amount, category, or requester.

  • Configure procurement card (PCard) setup for self-service users, including card programs and card assignments.

  • Set up smart forms and descriptive flexfields to capture additional requisition information.

  • Enable requester access to supplier portal for order status and receipt creation.

Quick reference

Setting up Supplier Portal

  • Supplier Portal provides suppliers with self-service access to purchase orders, negotiations, and invoices.

  • Set up supplier portal registration and provisioning: define registration rules and approval workflows.

  • Configure supplier portal page layouts and branding using the Manage Supplier Portal Pages task.

  • Define supplier portal roles and permissions; roles control what suppliers can view and do.

  • Set up supplier portal notifications and alerts for new orders, changes, and negotiation invitations.

  • Configure supplier portal access to sourcing negotiations and qualification questionnaires.

  • Set up supplier portal invoice and payment features: enable suppliers to submit invoices and view payment status.

  • Define supplier portal terms and conditions and require acceptance during registration.

Quick reference

Setting up Sourcing

  • Sourcing setup includes defining negotiation styles (e.g., RFQ, RFP, auction) and their rules.

  • Set up negotiation templates to standardize content, requirements, and terms and conditions.

  • Configure scoring models and criteria for evaluating supplier responses.

  • Define sourcing business units and assign sourcing roles (e.g., sourcing project owner, collaborator).

  • Set up negotiation approval workflows using the Manage Negotiation Approvals task.

  • Configure supplier invitation lists and eligibility criteria for negotiations.

  • Set up sourcing integration with Supplier Qualification Management for supplier assessment.

  • Define sourcing document numbering and document types.

Quick reference

Setting up Supplier Qualification Management (SQM)

  • SQM manages supplier qualification, assessments, and performance evaluation.

  • Set up qualification models and questionnaires to assess supplier capabilities.

  • Define assessment templates and scoring methods for supplier evaluations.

  • Configure qualification areas and criteria to categorize supplier qualifications.

  • Set up supplier qualification approval workflows and expiration rules.

  • Define performance evaluation templates and periods for ongoing supplier monitoring.

  • Configure SQM integration with sourcing and purchasing to enforce qualification requirements.

  • Set up SQM notifications and reminders for upcoming assessments and expirations.

Quick reference

Configuring Procurement Contracts

  • Procurement Contracts manages contract authoring, negotiation, approval, and execution.

  • Set up contract types (e.g., purchase order, blanket, contract) and their templates.

  • Define contract terms and conditions and associate them with contract types.

  • Configure contract approval workflows and signature requirements.

  • Set up contract templates with standard clauses and variables.

  • Define contract security and access controls for contract authors and approvers.

  • Configure contract integration with purchasing to create purchase orders from contracts.

  • Set up contract renewal and expiration notifications.

Quick reference

Configuring Project-Driven Supply Chain (PDSC)

  • PDSC integrates procurement with project management for project-specific purchasing and tracking.

  • Set up project and task references for requisitions, purchase orders, and receipts.

  • Configure project-driven procurement business processes and approval rules.

  • Define project expenditure types and cost allocation for procurement transactions.

  • Set up project-specific sourcing and supplier qualification requirements.

  • Configure PDSC integration with Project Portfolio Management for budget and cost control.

  • Define project-driven receiving and invoicing rules.

  • Set up PDSC analytics and reporting for project procurement performance.

Quick reference

Leveraging AI/ML/Mobile and Automation Features; Enabling Redwood Capabilities

  • AI/ML features include supplier recommendations, smart defaulting, and anomaly detection in procurement processes.

  • Automation features include automated invoice processing, receipt automation, and approval routing.

  • Mobile procurement enables requisition creation, approvals, and receipt of goods via mobile devices.

  • Redwood is the modern UX for Oracle Cloud; enable Redwood pages via the Manage Redwood Settings task in FSM.

  • Redwood provides responsive design, accessibility, and a consistent experience across devices.

  • AI-powered search and virtual assistant help users find information and complete tasks quickly.

  • Predictive analytics provide insights into spend, supplier performance, and risk.

  • Digital assistants (chatbots) can guide users through procurement tasks and answer common questions.