Oracle CX Sales 2026 Implementation Professional study materials
Oracle CX Sales 2026 Implementation Professional study resources

Oracle CX Sales 2026 Implementation Professional: Setting up Self Service Procurement

Oracle CX Sales 2026 Implementation Professional · Work through your exam, one topic at a time.

All guide sections

Setting up Self Service Procurement

Requester experience

Self Service Procurement setup lets requesters search catalogs, build requisitions, and submit them without purchasing knowledge. Configure the requisitioning BU, requisition templates, smart forms, catalog content zones, public shopping lists, punchout suppliers, and approval rules. Requisition templates can constrain categories, destinations, and fields.

Content and validation

Catalog content must map to procurement categories, units of measure, and supplier sites. Content zones control what a requester sees. Punchout requires supplier configuration and return mapping. Validate that a requester can find an item and that the requisition routes to the correct procurement BU.

Worked example

An IT requester should buy only from an approved IT catalog. Create a requisition template restricted to IT categories and a content zone that exposes only the IT catalog. Assign the template to the IT requester role. Test with a non-IT item: it should not appear. If the item appears, the content zone or catalog category mapping is too broad.

Traps

Do not use a requisition template as a security role. Do not confuse public shopping lists with content zones. Do not publish catalog content before supplier site validation.