PA Life & Health study materials
PA Life & Health study resources

PA Life & Health key terms

PA Life & Health · Get comfortable with the vocabulary.

Pennsylvania Insurance Department

The state agency that licenses insurers and producers, examines insurer finances and market conduct, reviews policy forms and rates, and handles consumer complaints about insurance transactions in Pennsylvania.

Related: Certificate of Authority, Market Conduct Examination, Producer License
Certificate of Authority

A license issued by the Pennsylvania Insurance Department that authorizes an insurance company to transact specified lines of insurance business in the state.

Related: Pennsylvania Insurance Department, Admitted Insurer
Admitted Insurer

An insurance company authorized by the Pennsylvania Insurance Department to do business in the state and therefore subject to its solvency, rate, and market conduct regulation.

Related: Certificate of Authority, Surplus Lines Insurer, Pennsylvania Guaranty Association
Surplus Lines Insurer

An insurer not admitted in Pennsylvania that may sell coverage for risks admitted insurers decline, but only through a specially licensed surplus lines producer after a diligent search of the admitted market.

Related: Admitted Insurer, Producer License
Producer License

The credential the Pennsylvania Insurance Department issues to individuals or agencies authorizing them to solicit, negotiate, or sell insurance, obtained by passing an exam and meeting prelicensing and background requirements.

Related: Appointment, Continuing Education Requirement, Fiduciary Responsibility
Appointment

An insurer's written authorization filed with the Pennsylvania Insurance Department that allows a licensed producer to act as its agent for specified lines of business.

Related: Producer License, Agency Relationship
Fiduciary Responsibility

A producer's duty to hold premiums and other funds belonging to insurers or clients in a trust capacity and account for them properly rather than commingling or misusing the money.

Related: Producer License, Commingling
Commingling

Mixing client or insurer funds with a producer's personal or business operating money, an improper practice that violates the producer's fiduciary duty under Pennsylvania law.

Related: Fiduciary Responsibility
Twisting

Inducing a policyholder to lapse, surrender, or replace coverage through misleading or incomplete comparisons of policies, a prohibited unfair trade practice in Pennsylvania.

Related: Churning, Replacement, Unfair Trade Practices
Churning

Repeatedly replacing or rewriting a policyholder's coverage mainly to generate new commissions, generally to the policyholder's disadvantage, and treated as an unfair trade practice.

Related: Twisting, Replacement
Unfair Trade Practices

Prohibited business conduct such as misrepresentation, rebating, twisting, and unfair claim settlement, defined in Pennsylvania statute and subject to department penalties.

Related: Twisting, Rebating, Market Conduct Examination
Rebating

Offering a client part of the producer's commission or any inducement not stated in the policy as an incentive to buy insurance, which Pennsylvania law prohibits.

Related: Unfair Trade Practices
Continuing Education Requirement

The ongoing credit hours a licensed Pennsylvania producer must complete during each renewal period, including specified ethics hours, to keep the license in force.

Related: Producer License
Market Conduct Examination

A review by the Pennsylvania Insurance Department of an insurer's or producer's sales, underwriting, claims, and complaint practices to verify compliance with state law.

Related: Pennsylvania Insurance Department, Unfair Trade Practices
Pennsylvania Guaranty Association

A statutory entity funded by admitted insurers that pays covered claims of policyholders of an insolvent member insurer, subject to statutory limits and exclusions.

Related: Admitted Insurer, Insolvency
Insolvency

The condition in which an insurer's liabilities exceed its assets or it cannot meet obligations as they come due, triggering state regulatory action and guaranty association protection.

Related: Pennsylvania Guaranty Association, Admitted Insurer
Risk

The uncertainty or chance of financial loss; in insurance, the person or property exposed to a peril that a policy may cover.

Related: Peril, Hazard, Insurable Interest
Peril

The specific cause of a possible loss, such as fire, accident, illness, or death, as distinguished from the broader uncertainty of risk itself.

Related: Risk, Hazard
Hazard

A condition that increases either the chance a peril will occur or the severity of the resulting loss, such as poor health or careless habits.

Related: Risk, Peril, Moral Hazard
Moral Hazard

A risk condition arising from a person's dishonest or dishonorable character or behavior, such as intentionally causing a loss to collect benefits.

Related: Hazard, Adverse Selection
Adverse Selection

The tendency of people with greater-than-average risk to seek or keep insurance more actively than low-risk people, which insurers counter through underwriting and policy design.

Related: Moral Hazard, Underwriting
Insurable Interest

A financial or personal stake in the person or property insured such that loss or damage would cause a genuine economic or emotional loss to the policyholder.

Related: Risk, Beneficiary
Law of Large Numbers

The statistical principle that as the number of similar exposure units increases, actual loss experience becomes more predictable and closer to the expected average.

Related: Adverse Selection, Underwriting
Indemnity

The principle that insurance restores the insured to approximately the same financial position held before a loss, without allowing profit from the loss.

Related: Insurable Interest, Actual Cash Value
Reinsurance

Insurance bought by an insurer from another insurer to spread unusually large or numerous losses and to protect its surplus and capacity to write business.

Related: Risk, Retention
Retention

The portion of a risk or loss an insurer keeps for its own account rather than transferring to a reinsurer.

Related: Reinsurance
Underwriting

The process of evaluating an applicant's risk characteristics, classifying them, and deciding whether and on what terms to issue coverage and at what premium.

Related: Adverse Selection, Risk Classification
Risk Classification

Grouping applicants with similar expected loss characteristics into rating classes so each class pays a premium reflecting its anticipated claims experience.

Related: Underwriting, Law of Large Numbers
Premium

The amount a policyholder pays, typically monthly, quarterly, or annually, in exchange for an insurer's promise to provide the coverage described in the policy.

Related: Grace Period, Policy Loan
Face Amount

The stated death benefit of a life insurance policy payable to the beneficiary upon the insured's death, before adjustments such as loans or unpaid premiums.

Related: Beneficiary, Cash Value
Cash Value

The savings or equity component that builds in permanent life insurance, which the owner may borrow against or receive upon surrender during the insured's lifetime.

Related: Policy Loan, Whole Life Insurance
Whole Life Insurance

Permanent life coverage with level premiums guaranteed for life, a guaranteed cash value accumulation, and a death benefit that generally remains in force as long as premiums are paid.

Related: Cash Value, Term Life Insurance, Policy Loan
Term Life Insurance

Life coverage that provides a death benefit only if the insured dies within a stated period, with no cash value, typically offering the most protection per premium dollar.

Related: Whole Life Insurance, Renewability
Beneficiary

The person, trust, or estate named in a life policy to receive the death proceeds when the insured dies.

Related: Face Amount, Contingent Beneficiary, Insurable Interest
Contingent Beneficiary

The person or entity designated to receive policy proceeds if the primary beneficiary dies before the insured or otherwise cannot collect.

Related: Beneficiary
Policy Loan

An advance from an insurer to a permanent policy owner, secured by the policy's cash value, which reduces the death benefit or cash value if not repaid.

Related: Cash Value, Whole Life Insurance
Grace Period

A period after a premium due date, commonly 30 or 31 days, during which coverage stays in force even though the premium has not yet been paid.

Related: Premium, Lapse
Lapse

Termination of coverage because the required premium was not paid within the grace period and the policy has no cash value or other provision keeping it in force.

Related: Grace Period, Nonforfeiture Option
Nonforfeiture Option

A permanent life policy right allowing an owner who stops paying premiums to convert the accumulated cash value into reduced paid-up coverage, extended term coverage, or cash surrender.

Related: Cash Value, Lapse
Replacement

Buying a new life policy while surrendering, lapsing, or converting existing coverage, a transaction requiring disclosure notices and comparison of benefits and costs.

Related: Twisting, Churning
Annuity

A contract in which an insurer receives premiums and later makes periodic income payments, used mainly to distribute retirement funds over a chosen period.

Related: Accumulation Period, Surrender Charge
Accumulation Period

The phase of an annuity before income payments begin, during which premiums and any interest or investment earnings build the contract's value.

Related: Annuity
Surrender Charge

A fee an insurer imposes when a policyholder withdraws funds, cashes out an annuity, or cancels certain coverage in the early policy years, usually declining over time.

Related: Annuity, Cash Value
Coordination of Benefits

Rules determining which of two or more health plans pays first when a person is covered by multiple plans, so total payments do not exceed the covered expense.

Related: Deductible, Explanation of Benefits
Deductible

The amount an insured must pay out of pocket for covered services before an accident and health policy begins paying benefits, unless the expense is exempted.

Related: Coinsurance, Coordination of Benefits
Coinsurance

A cost-sharing arrangement in which the insured and insurer split covered health expenses by a stated percentage after the deductible is satisfied.

Related: Deductible, Out-of-Pocket Maximum
Out-of-Pocket Maximum

The cap on an insured's yearly cost sharing, after which the health plan pays covered expenses at the stated benefit level.

Related: Coinsurance, Deductible
Waiting Period

A period beginning when a policy is issued during which benefits are not yet payable, often used for disability or specified conditions.

Related: Elimination Period
Elimination Period

The period of time a disability income policyholder must be disabled before disability benefits begin, functioning like a time deductible.

Related: Waiting Period
Exclusion

A specific condition, treatment, cause, or circumstance listed in a health policy for which no benefits are payable.

Related: Waiting Period, Pre-existing Condition
Pre-existing Condition

A medical condition for which a person received diagnosis, care, or treatment before obtaining coverage, which may limit or delay benefits as permitted by law.

Related: Exclusion, Waiting Period
Health Insurance Portability and Accountability Act

Federal law that restricts group health plans from denying coverage or charging more based on health status and sets privacy and portability standards for health information.

Related: Pre-existing Condition, Coordination of Benefits
Utilization Review

The process by which an insurer or its contractor evaluates the medical necessity, appropriateness, and efficiency of health care services before, during, or after treatment.

Related: Grievance Procedure, Managed Care
Managed Care

A system that arranges health care delivery to control cost and quality through provider networks, primary care coordination, and review of services.

Related: Utilization Review, Preferred Provider Organization
Preferred Provider Organization

A health plan that offers better benefits or lower cost sharing when members use hospitals and physicians in its contracted network and allows use of outside providers at higher cost.

Related: Managed Care, Coinsurance
Explanation of Benefits

A statement from a health insurer showing services claimed, the amount allowed, what the plan paid, and what the member may owe the provider.

Related: Coordination of Benefits, Coinsurance
Grievance Procedure

The formal process a policyholder may use to appeal a Pennsylvania insurer's adverse decision on a claim or on authorization of services.

Related: Utilization Review, Market Conduct Examination