PagerDuty Foundational Practitioner study guide
PagerDuty Foundational Practitioner · Work through your exam, one topic at a time.
The PagerDuty Foundational Practitioner credential is a vendor-aligned certification that verifies a candidate's working knowledge of the PagerDuty operations platform. It suits SREs, on-call engineers, incident commanders, platform and DevOps engineers, support and operations-center staff, and technical managers who need to configure and operate PagerDuty day to day rather than simply acknowledge pages. The exam is organized into five equally weighted domains: Incident Management, Signal Intelligence, Automation, the PD Reliability Platform and Paige (PagerDuty's SRE Agent), and Integrations and Developer Platform. Each domain carries 20 percent of the score, so no single area can be skipped. The PagerDuty Foundational Practitioner study guide has 5 sections and about 1,725 words.
01Incident Management
This domain tests the incident lifecycle: how a signal becomes an incident, how on-call ownership is assigned, how escalation and communication work, and how resolution and learning close the loop. Expect questions on services, escalation policies, schedules, urgency, priority, and status updates.
351 words, about 2 min02Signal Intelligence
This domain tests how PagerDuty turns raw monitoring events into a small number of actionable incidents. It covers event ingestion, deduplication, suppression, alert grouping, correlation, and Event Orchestration.
338 words, about 2 min03Automation
This domain tests automation that removes repetitive responder work: Incident Workflows, Automation Actions, Runbook Automation, and auto-resolve. Questions focus on triggers, conditions, action types, and when human approval is required.
326 words, about 2 min04PD Reliability Platform and Paige, PagerDuty's SRE Agent
This domain tests the platform-wide reliability model and Paige, PagerDuty's SRE agent. It covers how services, teams, incidents, analytics, postmortems, and status communication fit together, and how Paige uses incident context to help responders.
334 words, about 2 min05Integrations and Developer Platform
This domain tests how external systems connect to PagerDuty and how developers extend it. It covers inbound and outbound integrations, Events API v2, REST API, webhooks, authentication, and the developer platform (apps, actions, OAuth).
376 words, about 2 min