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PCES key terms

PCES · Get comfortable with the vocabulary.

SPF (Sender Policy Framework)

A DNS TXT record listing the IP addresses and hosts authorized to send mail for a domain. Receivers compare the connecting server's IP against this list and record the result as pass, fail, softfail, or neutral.

Related: SPF Permerror, Alignment, DMARC
SPF Permerror

A permanent SPF evaluation failure caused by a malformed record, such as too many DNS lookups or invalid syntax. Unlike a fail result, it means the policy could not be read at all.

Related: SPF (Sender Policy Framework), DNS Lookup Limit
DNS Lookup Limit

The SPF specification caps DNS-querying mechanisms and modifiers at ten per evaluation. Exceeding it produces a permerror, so records using include, a, mx, ptr, exists, or redirect must be counted carefully.

Related: SPF Permerror, SPF (Sender Policy Framework)
DKIM (DomainKeys Identified Mail)

A cryptographic signature added to message headers, allowing the receiving server to verify the message was signed by a party holding the private key and that signed content was not altered in transit.

Related: DKIM Selector, Body Hash, Alignment
DKIM Selector

The label in the d= and s= signature tags that tells the verifier which DNS record to fetch, published at selector._domainkey.domain. Multiple selectors let a domain rotate keys or separate sending services.

Related: DKIM (DomainKeys Identified Mail), Key Rotation
Body Hash

A hash of the canonicalized message body recorded in the DKIM bh= tag. If the recomputed hash differs, the body was modified after signing and the signature fails.

Related: DKIM (DomainKeys Identified Mail), Canonicalization
Canonicalization

The normalization rules (relaxed or simple) applied to headers and body before DKIM hashing, so minor transport changes such as whitespace or line endings do not break signature verification.

Related: Body Hash, DKIM (DomainKeys Identified Mail)
Key Rotation

Periodically replacing DKIM signing keys and publishing new selectors while old ones remain briefly for in-flight mail. Rotation limits the damage if a private key is compromised.

Related: DKIM Selector, DKIM (DomainKeys Identified Mail)
DMARC

A DNS policy record that ties SPF and DKIM results to the visible From domain through alignment, tells receivers what to do on failure, and supplies a reporting address for aggregate and forensic feedback.

Related: Alignment, DMARC Policy, Aggregate Report
Alignment

The requirement that the domain passing SPF or DKIM match the From header domain, either exactly (strict) or as an organizational domain (relaxed). Alignment is what makes DMARC pass meaningful.

Related: DMARC, Organizational Domain
Organizational Domain

The registrable base domain derived from a public suffix list, such as example.com from mail.example.com. DMARC relaxed alignment compares these base domains rather than full hostnames.

Related: Alignment, DMARC
DMARC Policy

The p= tag (none, quarantine, or reject) instructing receivers how to handle mail failing both alignment checks, optionally with sp= for subdomains and pct= to apply the policy to a percentage of messages.

Related: DMARC, Policy Enforcement
Aggregate Report

A periodic XML summary (RUA) sent to the domain owner listing sending sources, message counts, and SPF and DKIM pass rates. It is the primary tool for monitoring before tightening policy.

Related: DMARC, Policy Enforcement
Policy Enforcement

The staged progression from p=none monitoring through quarantine to reject, undertaken once aggregate reports show all legitimate senders aligned. Rushing this step causes legitimate mail loss.

Related: DMARC Policy, Aggregate Report
Tenant

An isolated organizational container in a cloud email platform with its own directory, configuration, and mail flow rules. Cross-tenant access must be explicitly granted and audited.

Related: Accepted Domain, Connector
Accepted Domain

A domain configured in a cloud mail platform as authoritative, authoritative-with-relay, or internal relay. The type determines whether unknown recipients are rejected or forwarded elsewhere.

Related: Tenant, Mail Flow Rule
Connector

A configuration object defining how mail is routed between the cloud platform and another system, specifying direction, TLS requirements, and certificate or IP-based authentication.

Related: Mail Flow Rule, Accepted Domain
Mail Flow Rule

A server-side transport rule that inspects message attributes and applies actions such as block, redirect, add header, or modify subject. Rules execute in priority order and can be scoped by sender, recipient, or content.

Related: Connector, Transport Neutral Encryption
Transport Neutral Encryption

Opportunistic TLS applied to mail in transit between servers. It protects against passive interception but, without enforced certificate validation, does not prevent an active downgrade attack.

Related: MTA-STS, Connector
MTA-STS

A published policy, fetched over HTTPS and cached, that requires TLS with valid certificates for inbound mail to a domain, closing the opportunistic-TLS downgrade gap. Paired with TLS reporting.

Related: Transport Neutral Encryption, DANE
DANE

DNS-based Authentication of Named Entities, using TLSA records to pin a mail server's certificate in DNSSEC-signed DNS. It provides authenticated TLS without relying on a separate HTTPS policy fetch.

Related: MTA-STS, Transport Neutral Encryption
Impersonation Detection

Filtering logic that flags messages whose display name, lookalike domain, or header pattern mimics a trusted internal or partner sender, even when no malicious attachment or link is present.

Related: Lookalike Domain, Safe Links
Lookalike Domain

A registered domain visually or typographically similar to a target brand, using homoglyphs, transposed letters, or alternate TLDs. Detection relies on brand monitoring and similarity scoring.

Related: Impersonation Detection, Typosquatting
Typosquatting

Registering domains that differ from a legitimate name by a small typo, such as a missing or doubled character, to intercept mistyped traffic or host phishing pages.

Related: Lookalike Domain, Impersonation Detection
Safe Links

A time-of-click URL rewriting service that re-evaluates links when a user clicks them, blocking destinations that became malicious after delivery and logging the click event.

Related: Safe Attachments, Impersonation Detection
Safe Attachments

Detonation of attachments in an isolated sandbox before delivery or at click time, detecting malicious behavior that signature-based scanning misses. Verdicts can be delayed or asynchronous.

Related: Safe Links, Zero-Hour Auto Purge
Zero-Hour Auto Purge

Retroactive removal of messages already delivered to mailboxes once a later detection confirms they are malicious. It closes the gap between delivery and signature or sandbox verdict updates.

Related: Safe Attachments, Quarantine
Quarantine

Holding suspicious or policy-violating messages in a controlled store instead of the inbox, with reviewer release or denial. Quarantine policies define notifications and what end users may self-release.

Related: Zero-Hour Auto Purge, False Positive Triage
False Positive Triage

The workflow for reviewing blocked or quarantined legitimate mail, releasing it, and tuning the responsible rule or filter to prevent recurrence while preserving detection coverage.

Related: Quarantine, Mail Flow Rule
Header Analysis

Reading the full message header to trace delivery hops, authentication results, and originating IP. Key fields include Received, Authentication-Results, Return-Path, and Message-ID.

Related: Authentication-Results Header, Message Trace
Authentication-Results Header

A header added by the receiving system recording SPF, DKIM, and DMARC outcomes for the message, including the evaluated domain and selector. It is the starting point for most investigations.

Related: Header Analysis, DMARC
Message Trace

A platform query showing the delivery path and events for messages matching sender, recipient, subject, or time criteria, including filter verdicts and final disposition.

Related: Header Analysis, Zero-Hour Auto Purge
Business Email Compromise

An attack in which a compromised or spoofed executive or vendor mailbox is used to redirect payments or extract data, typically with no malware and minimal technical indicators.

Related: Impersonation Detection, Mailbox Rule Audit
Mailbox Rule Audit

Reviewing hidden inbox rules, forwarding settings, and delegate permissions for signs of attacker persistence, such as rules that move finance mail to an archive folder.

Related: Business Email Compromise, OAuth Consent Grant
OAuth Consent Grant

An application authorization a user approves, giving a third-party app access to mail or files. Illicit consent grants let attackers read mail without a password and survive password resets.

Related: Conditional Access, Mailbox Rule Audit
Conditional Access

Policy that grants or blocks access based on signals such as user, device compliance, location, and risk level. It is the main control for enforcing MFA and blocking legacy authentication.

Related: OAuth Consent Grant, Legacy Authentication
Legacy Authentication

Older mail protocols that cannot perform modern authentication or MFA, such as basic-auth IMAP, POP, and SMTP AUTH. Blocking them removes a common credential-stuffing entry point.

Related: Conditional Access, OAuth Consent Grant
Message Encryption

Encrypting message content so only intended recipients can read it, either through transport encryption, S/MIME end-to-end keys, or a portal-based wrapper that requires recipient authentication.

Related: Transport Neutral Encryption, Data Loss Prevention
Data Loss Prevention

Policy that inspects outbound and internal mail for sensitive data patterns such as card numbers or identifiers, then blocks, encrypts, or alerts on matches.

Related: Message Encryption, Retention Policy
Retention Policy

Rules defining how long mail is kept, where it is stored, and when it is deleted, supporting legal holds and regulatory obligations while limiting breach exposure.

Related: Data Loss Prevention, eDiscovery
eDiscovery

The process of searching, preserving, and exporting mailbox and message content for litigation or investigation, including holds that prevent deletion during the matter.

Related: Retention Policy, Message Trace