PCES key terms
PCES · Get comfortable with the vocabulary.
- SPF (Sender Policy Framework)
- Related: SPF Permerror, Alignment, DMARC
A DNS TXT record listing the IP addresses and hosts authorized to send mail for a domain. Receivers compare the connecting server's IP against this list and record the result as pass, fail, softfail, or neutral.
- SPF Permerror
- Related: SPF (Sender Policy Framework), DNS Lookup Limit
A permanent SPF evaluation failure caused by a malformed record, such as too many DNS lookups or invalid syntax. Unlike a fail result, it means the policy could not be read at all.
- DNS Lookup Limit
- Related: SPF Permerror, SPF (Sender Policy Framework)
The SPF specification caps DNS-querying mechanisms and modifiers at ten per evaluation. Exceeding it produces a permerror, so records using include, a, mx, ptr, exists, or redirect must be counted carefully.
- DKIM (DomainKeys Identified Mail)
- Related: DKIM Selector, Body Hash, Alignment
A cryptographic signature added to message headers, allowing the receiving server to verify the message was signed by a party holding the private key and that signed content was not altered in transit.
- DKIM Selector
- Related: DKIM (DomainKeys Identified Mail), Key Rotation
The label in the d= and s= signature tags that tells the verifier which DNS record to fetch, published at selector._domainkey.domain. Multiple selectors let a domain rotate keys or separate sending services.
- Body Hash
- Related: DKIM (DomainKeys Identified Mail), Canonicalization
A hash of the canonicalized message body recorded in the DKIM bh= tag. If the recomputed hash differs, the body was modified after signing and the signature fails.
- Canonicalization
- Related: Body Hash, DKIM (DomainKeys Identified Mail)
The normalization rules (relaxed or simple) applied to headers and body before DKIM hashing, so minor transport changes such as whitespace or line endings do not break signature verification.
- Key Rotation
- Related: DKIM Selector, DKIM (DomainKeys Identified Mail)
Periodically replacing DKIM signing keys and publishing new selectors while old ones remain briefly for in-flight mail. Rotation limits the damage if a private key is compromised.
- DMARC
- Related: Alignment, DMARC Policy, Aggregate Report
A DNS policy record that ties SPF and DKIM results to the visible From domain through alignment, tells receivers what to do on failure, and supplies a reporting address for aggregate and forensic feedback.
- Alignment
- Related: DMARC, Organizational Domain
The requirement that the domain passing SPF or DKIM match the From header domain, either exactly (strict) or as an organizational domain (relaxed). Alignment is what makes DMARC pass meaningful.
- Organizational Domain
- Related: Alignment, DMARC
The registrable base domain derived from a public suffix list, such as example.com from mail.example.com. DMARC relaxed alignment compares these base domains rather than full hostnames.
- DMARC Policy
- Related: DMARC, Policy Enforcement
The p= tag (none, quarantine, or reject) instructing receivers how to handle mail failing both alignment checks, optionally with sp= for subdomains and pct= to apply the policy to a percentage of messages.
- Aggregate Report
- Related: DMARC, Policy Enforcement
A periodic XML summary (RUA) sent to the domain owner listing sending sources, message counts, and SPF and DKIM pass rates. It is the primary tool for monitoring before tightening policy.
- Policy Enforcement
- Related: DMARC Policy, Aggregate Report
The staged progression from p=none monitoring through quarantine to reject, undertaken once aggregate reports show all legitimate senders aligned. Rushing this step causes legitimate mail loss.
- Tenant
- Related: Accepted Domain, Connector
An isolated organizational container in a cloud email platform with its own directory, configuration, and mail flow rules. Cross-tenant access must be explicitly granted and audited.
- Accepted Domain
- Related: Tenant, Mail Flow Rule
A domain configured in a cloud mail platform as authoritative, authoritative-with-relay, or internal relay. The type determines whether unknown recipients are rejected or forwarded elsewhere.
- Connector
- Related: Mail Flow Rule, Accepted Domain
A configuration object defining how mail is routed between the cloud platform and another system, specifying direction, TLS requirements, and certificate or IP-based authentication.
- Mail Flow Rule
- Related: Connector, Transport Neutral Encryption
A server-side transport rule that inspects message attributes and applies actions such as block, redirect, add header, or modify subject. Rules execute in priority order and can be scoped by sender, recipient, or content.
- Transport Neutral Encryption
- Related: MTA-STS, Connector
Opportunistic TLS applied to mail in transit between servers. It protects against passive interception but, without enforced certificate validation, does not prevent an active downgrade attack.
- MTA-STS
- Related: Transport Neutral Encryption, DANE
A published policy, fetched over HTTPS and cached, that requires TLS with valid certificates for inbound mail to a domain, closing the opportunistic-TLS downgrade gap. Paired with TLS reporting.
- DANE
- Related: MTA-STS, Transport Neutral Encryption
DNS-based Authentication of Named Entities, using TLSA records to pin a mail server's certificate in DNSSEC-signed DNS. It provides authenticated TLS without relying on a separate HTTPS policy fetch.
- Impersonation Detection
- Related: Lookalike Domain, Safe Links
Filtering logic that flags messages whose display name, lookalike domain, or header pattern mimics a trusted internal or partner sender, even when no malicious attachment or link is present.
- Lookalike Domain
- Related: Impersonation Detection, Typosquatting
A registered domain visually or typographically similar to a target brand, using homoglyphs, transposed letters, or alternate TLDs. Detection relies on brand monitoring and similarity scoring.
- Typosquatting
- Related: Lookalike Domain, Impersonation Detection
Registering domains that differ from a legitimate name by a small typo, such as a missing or doubled character, to intercept mistyped traffic or host phishing pages.
- Safe Links
- Related: Safe Attachments, Impersonation Detection
A time-of-click URL rewriting service that re-evaluates links when a user clicks them, blocking destinations that became malicious after delivery and logging the click event.
- Safe Attachments
- Related: Safe Links, Zero-Hour Auto Purge
Detonation of attachments in an isolated sandbox before delivery or at click time, detecting malicious behavior that signature-based scanning misses. Verdicts can be delayed or asynchronous.
- Zero-Hour Auto Purge
- Related: Safe Attachments, Quarantine
Retroactive removal of messages already delivered to mailboxes once a later detection confirms they are malicious. It closes the gap between delivery and signature or sandbox verdict updates.
- Quarantine
- Related: Zero-Hour Auto Purge, False Positive Triage
Holding suspicious or policy-violating messages in a controlled store instead of the inbox, with reviewer release or denial. Quarantine policies define notifications and what end users may self-release.
- False Positive Triage
- Related: Quarantine, Mail Flow Rule
The workflow for reviewing blocked or quarantined legitimate mail, releasing it, and tuning the responsible rule or filter to prevent recurrence while preserving detection coverage.
- Header Analysis
- Related: Authentication-Results Header, Message Trace
Reading the full message header to trace delivery hops, authentication results, and originating IP. Key fields include Received, Authentication-Results, Return-Path, and Message-ID.
- Authentication-Results Header
- Related: Header Analysis, DMARC
A header added by the receiving system recording SPF, DKIM, and DMARC outcomes for the message, including the evaluated domain and selector. It is the starting point for most investigations.
- Message Trace
- Related: Header Analysis, Zero-Hour Auto Purge
A platform query showing the delivery path and events for messages matching sender, recipient, subject, or time criteria, including filter verdicts and final disposition.
- Business Email Compromise
- Related: Impersonation Detection, Mailbox Rule Audit
An attack in which a compromised or spoofed executive or vendor mailbox is used to redirect payments or extract data, typically with no malware and minimal technical indicators.
- Mailbox Rule Audit
- Related: Business Email Compromise, OAuth Consent Grant
Reviewing hidden inbox rules, forwarding settings, and delegate permissions for signs of attacker persistence, such as rules that move finance mail to an archive folder.
- OAuth Consent Grant
- Related: Conditional Access, Mailbox Rule Audit
An application authorization a user approves, giving a third-party app access to mail or files. Illicit consent grants let attackers read mail without a password and survive password resets.
- Conditional Access
- Related: OAuth Consent Grant, Legacy Authentication
Policy that grants or blocks access based on signals such as user, device compliance, location, and risk level. It is the main control for enforcing MFA and blocking legacy authentication.
- Legacy Authentication
- Related: Conditional Access, OAuth Consent Grant
Older mail protocols that cannot perform modern authentication or MFA, such as basic-auth IMAP, POP, and SMTP AUTH. Blocking them removes a common credential-stuffing entry point.
- Message Encryption
- Related: Transport Neutral Encryption, Data Loss Prevention
Encrypting message content so only intended recipients can read it, either through transport encryption, S/MIME end-to-end keys, or a portal-based wrapper that requires recipient authentication.
- Data Loss Prevention
- Related: Message Encryption, Retention Policy
Policy that inspects outbound and internal mail for sensitive data patterns such as card numbers or identifiers, then blocks, encrypts, or alerts on matches.
- Retention Policy
- Related: Data Loss Prevention, eDiscovery
Rules defining how long mail is kept, where it is stored, and when it is deleted, supporting legal holds and regulatory obligations while limiting breach exposure.
- eDiscovery
- Related: Retention Policy, Message Trace
The process of searching, preserving, and exporting mailbox and message content for litigation or investigation, including holds that prevent deletion during the matter.