PECB DORA Foundation study materials
PECB DORA Foundation study resources

PECB DORA Foundation key terms

PECB DORA Foundation · Get comfortable with the vocabulary.

Digital operational resilience

The ability of a financial entity to build, assure and review its operational integrity and reliability by ensuring, directly or through third parties, the full range of ICT-related capabilities needed to address security of networks and information systems.

Related: ICT risk, Critical or important function
ICT risk

Any reasonably identifiable circumstance in relation to the use of networks and information systems that, if it materialises, may compromise the security of networks and information systems, or the availability, authenticity, integrity or confidentiality of data or services.

Related: Digital operational resilience, ICT-related incident
Financial entity

An undertaking such as a credit institution, payment institution, investment firm, insurance undertaking, crypto-asset service provider or crowdfunding service provider that falls within the scope of the regulation and must therefore apply its ICT risk rules.

Related: ICT third-party service provider, Proportionate application
ICT-related incident

A single event or a series of linked events, unplanned by the entity, that has or may have an adverse impact on the security of networks and information systems supporting business processes or the delivery of services.

Related: Major ICT-related incident, Incident management process
Major ICT-related incident

An incident classified as significant under the criteria set in the regulation, typically affecting critical services, clients, transactions, duration, geographical spread or data losses, and triggering notification duties to competent authorities.

Related: ICT-related incident, Incident reporting
Critical or important function

A function whose disruption would materially impair the financial entity's compliance, financial performance, soundness or continuity of services, assessed against criteria such as substitutability, dependencies and impact on clients.

Related: ICT third-party risk, Business continuity policy
ICT third-party service provider

An undertaking providing digital services through contractual arrangements, including cloud platforms, data analytics, data centres and ICT support services, which may expose the financial entity to additional operational and concentration risks.

Related: ICT third-party risk, Concentration risk
Concentration risk

The exposure arising when a financial entity relies on a small number of ICT providers, or on providers that are hard to replace, so that a single failure or disruption could affect many services at once.

Related: ICT third-party service provider, Exit strategy
Proportionate application

The principle that controls and governance arrangements should match the entity's size, business profile, risk exposure and complexity, while still meeting the regulation's core requirements for resilience.

Related: Financial entity, Management body
ICT risk management framework

The documented set of strategies, policies, procedures, tools and organisational arrangements through which a financial entity identifies, protects against, detects, responds to and recovers from ICT risk.

Related: ICT risk management strategy, Internal governance and control framework
ICT risk management strategy

A high-level document defining the entity's risk appetite and tolerance for ICT risk, its objectives for digital operational resilience and how those objectives link to its overall business strategy.

Related: ICT risk management framework, Risk tolerance
Risk tolerance

The maximum level of ICT risk an entity is willing to accept in pursuit of its objectives, expressed in qualitative or quantitative terms and used to set thresholds for decisions and escalation.

Related: ICT risk management strategy, Risk appetite
Management body

The entity's governing organ, which bears ultimate responsibility for the ICT risk management framework, approves the strategy and policies, sets roles and oversees implementation and remediation of findings.

Related: ICT risk management framework, Three lines of defence
Three lines of defence

An organisational model in which business units own and manage risk, a separate risk and compliance function oversees it, and internal audit provides independent assurance over the framework's effectiveness.

Related: Internal audit function, Management body
Internal governance and control framework

The allocation of responsibilities, reporting lines, approval paths and control activities that ensure ICT risk decisions are taken by accountable persons and can be challenged and verified.

Related: Three lines of defence, ICT risk management framework
ICT asset inventory

A maintained register of hardware, software, data, systems and dependencies, with ownership and criticality ratings, forming the basis for mapping risk, controls and incident impact.

Related: Business impact analysis, Configuration management
Business impact analysis

A structured assessment identifying which processes and functions matter most, what disruption would cost, and how quickly they must be restored, used to set recovery objectives and resilience priorities.

Related: Recovery time objective, Critical or important function
Recovery time objective

The maximum acceptable period for restoring a process or system after disruption, agreed in advance and used to design continuity, backup and recovery arrangements.

Related: Business impact analysis, Recovery point objective
Recovery point objective

The maximum acceptable amount of data loss measured in time, determining how frequently backups or replication must occur for a given system or process.

Related: Recovery time objective, Backup policy
Business continuity policy

The documented rules and plans that keep critical functions running during disruption, including continuity strategies, crisis communication, alternate arrangements and periodic testing of those plans.

Related: Disaster recovery plan, Crisis management
Disaster recovery plan

The technical plan describing how ICT systems, data and infrastructure are restored after an outage, including roles, dependencies, backup sources and validated restoration steps.

Related: Business continuity policy, Backup policy
Backup policy

Rules specifying what data and configurations are copied, how often, where copies are stored, how access is restricted and how restoration is tested to prove recoverability.

Related: Recovery point objective, Disaster recovery plan
Incident management process

The defined sequence for logging, classifying, escalating, containing, resolving and learning from ICT incidents, with clear ownership, timelines and communication paths.

Related: ICT-related incident, Incident reporting
Incident reporting

The obligation to notify competent authorities of major ICT-related incidents within set deadlines, using prescribed templates and including initial, intermediate and final reports.

Related: Major ICT-related incident, Incident management process
Detection and anomaly monitoring

The use of logging, alerting and behavioural analysis to spot unusual activity or degraded performance early, so incidents are found before they cause significant harm.

Related: Incident management process, Vulnerability management
Vulnerability management

A repeatable cycle of identifying, classifying, prioritising and remediating technical weaknesses in systems and software, supported by tracking and verification of fixes.

Related: Patch management, Threat intelligence
Patch management

The controlled process for testing, approving and deploying software updates that close known weaknesses, with records showing what was applied and when.

Related: Vulnerability management, Change management
Change management

The process for assessing, approving, testing, documenting and rolling back changes to ICT systems, aiming to prevent disruptions caused by unplanned or poorly controlled modifications.

Related: Patch management, ICT asset inventory
Configuration management

Maintaining an accurate, controlled record of how systems are set up, including baselines and deviations, so that unauthorised or unsafe settings can be detected and corrected.

Related: ICT asset inventory, Change management
Access control

The rules and mechanisms limiting who and what can reach systems and data, based on least privilege, strong authentication and periodic review of entitlements.

Related: Identity management, Data protection
Identity management

The lifecycle process for creating, changing and removing user identities and their rights, ensuring that access reflects current roles and that leavers lose access promptly.

Related: Access control, Privileged access
Privileged access

Access rights that allow administrative control over systems, requiring stricter safeguards such as separate accounts, logging, approval and time-limited elevation.

Related: Access control, Identity management
Encryption and cryptography

The use of cryptographic techniques to protect data in transit and at rest, including key management practices that keep keys secure and rotate them when needed.

Related: Data protection, Access control
Data protection

Safeguards for the availability, authenticity, integrity and confidentiality of data, covering classification, storage, transmission, retention and disposal practices.

Related: Encryption and cryptography, Access control
Network security

The technical and organisational measures that segment, filter and monitor network traffic so that intrusions and lateral movement are prevented or detected quickly.

Related: Detection and anomaly monitoring, Access control
Threat intelligence

Information about current attackers, techniques and indicators that is collected and used to sharpen detection rules, prioritise patching and inform risk assessments.

Related: Vulnerability management, Detection and anomaly monitoring
Penetration testing

Authorised, controlled attempts to breach systems in order to validate the effectiveness of controls, identify exploitable weaknesses and test detection and response.

Related: Threat-led penetration testing, Vulnerability management
Threat-led penetration testing

A scenario-based test that emulates the tactics of realistic threat actors against critical functions, involving internal teams and, where required, external testers and authorities.

Related: Penetration testing, Threat intelligence
Internal audit function

An independent function that reviews the design and operation of the ICT risk framework and reports findings and recommendations to the management body.

Related: Three lines of defence, Management body
Exit strategy

A documented plan for terminating an ICT service arrangement, covering data retrieval, migration, minimum service periods and avoidance of disruption to critical functions.

Related: Concentration risk, ICT third-party service provider