ISO 27002 Lead Manager study materials
ISO 27002 Lead Manager study resources

Scope, Exclusions and a Statement of Applicability Built Backwards

ISO 27002 Lead Manager · Put your knowledge to work in context.

All case studies

Scope, Exclusions and a Statement of Applicability Built Backwards

Meridian Components is a 2,400-person manufacturer with plants in Poland and Vietnam, a logistics subsidiary in Mexico acquired five months ago and still running its own ERP, and a group SAP S/4HANA instance hosted by a provider in the EU. Certification is planned for the fourth quarter next year. The CISO drafts a scope of 'all information systems supporting Meridian's operations worldwide', excludes the Mexican subsidiary because 'it is not yet integrated', and excludes the SAP hosting provider because 'the provider already holds ISO/IEC 27001'. The risk assessment uses a 5x5 matrix inherited from the quality department, in which likelihood is scored as the probability that an auditor will find the issue. Likelihood scale anchors include 'unlikely - not previously raised in an audit'. Seventy-two of the 93 ISO/IEC 27002 controls are marked applicable; the other 21 are listed as 'not applicable - no evidence of need'. Internal audit has flagged the scope statement as simultaneously too broad and too narrow, and has questioned whether the risk assessment can support the treatment plan. Certification body stage 1 is in eleven weeks.

1. Critique the draft scope and the two exclusions. Explain what a defensible scope boundary requires, and why 'the supplier is certified' is not a valid reason to exclude a dependency.

Read the worked answer

The scope is too broad because it is unbounded. 'All information systems supporting operations worldwide' names no legal entities, no sites, no services and no interfaces. Nobody - including the auditor - can determine what is inside it, so it cannot be audited or defended. Scope needs organisational units, locations, technologies and, critically, the interfaces and dependencies that cross the boundary.

It is too narrow because the exclusions are artificial. The Mexican subsidiary is excluded as 'not integrated', yet it almost certainly depends on group identity, email, network links or shared customers, and group risk decisions affect it. If it is genuinely outside the certification scope, the interface to it must still be described and the dependency risk managed; if it is inside, it must be assessed. An exclusion that leaves a live dependency undescribed is an unmanaged boundary.

The provider exclusion is a category error. Outsourcing an operation does not outsource accountability. A supplier certificate is an input to supplier assurance - useful evidence about the provider's own management system - not a substitute for Meridian's controls over that service. Meridian still needs contractual security requirements, service monitoring, change notification, incident interfaces and exit provisions. Excluding the SAP service while scoping 'all systems supporting operations' is also internally inconsistent, since the dependency plainly supports operations.

What a defensible boundary looks like: named entities and sites; named services and platforms; documented interfaces to excluded parties; an explicit statement of dependencies (cloud, identity, network, suppliers); and a rationale for each exclusion that a reader can test against the business.

2. Assess the risk assessment methodology and the 21 'not applicable' entries. What makes a risk assessment and a statement of applicability defensible?

Read the worked answer

Methodology. A 5x5 matrix is not the problem - undefined or misdirected scales are. Scoring likelihood as the probability that an auditor finds an issue measures audit exposure, not the occurrence of threats. It creates two systematic errors: it under-rates rare, high-impact events (ransomware on the ERP, sabotage of operational technology) because they have not been raised before, and it over-rates well-audited but low-impact areas. The result is a treatment plan optimised for passing an audit rather than for managing risk. The anchors also say nothing about threat capability, vulnerability exposure or the effectiveness of existing controls, and there is no stated link between impact scores and business consequences.

What defensible looks like: risk criteria defined and approved before assessment, with impact expressed in business terms (safety, regulatory, financial, service) and likelihood grounded in threat and vulnerability, not audit history. Assets, threats and vulnerabilities identified consistently across all three sites; existing controls considered so that scores are residual, not inherent; risk owners named and accepting; and the output traceable to the treatment plan.

The statement of applicability. 'No evidence of need' is not a justification - it is an absence of analysis. Each exclusion needs a positive rationale: either the control objective is met by another means (say so, and name it), or the risk scenario genuinely does not arise in this scope (say why, and show the reasoning). Twenty-one exclusions from 93 is plausible only if each is individually argued; excluded controls are the first thing an auditor will sample. Expect at minimum that development, threat intelligence and some cloud-service controls need real justification given the SAP estate.

3. Set out a sequenced plan for the initiation phase between now and stage 1. Explain your ordering choices and what you would deliberately not attempt yet.

Read the worked answer

Sequence, with reasoning:

  1. Governance and roles first (weeks 1–2). Confirm the accountable owner, the risk owner community and who signs off scope and risk acceptance. Without this, every later artefact is unowned and will be rewritten at stage 1.
  2. Scope, then context (weeks 2–4). Rewrite the scope around named entities, sites, services and interfaces; document the Mexican dependency and the SAP service explicitly. Identify interested parties and their requirements, including the client and regulatory obligations that drive impact criteria. Scope comes before risk because risk assessment needs a defined population.
  3. Risk criteria, then assessment (weeks 3–7). Rewrite the likelihood and impact scales in business terms, get them approved, then run the assessment across the defined scope with asset, threat and vulnerability inputs. This is the longest step and will run in parallel with scope finalisation at the edges.
  4. Risk treatment and the statement of applicability (weeks 6–9). Derive controls from the treatment decisions, then justify every inclusion and exclusion individually. The SoA must be an output of this work, not a form filled in afterwards.
  5. Documented information and readiness review (weeks 9–11). Consolidate policies, records and evidence; run an internal pre-assessment against the scope so stage 1 findings are known, not discovered.

Deliberately not attempted yet: certification of all sites at once. A staged scope (Poland and the group SAP first, Vietnam and Mexico at a defined later date) is more credible than a worldwide claim that nobody can evidence in eleven weeks.