ISO/IEC 38500 IT Governance Manager case studies
ISO/IEC 38500 IT Governance Manager · Put your knowledge to work in context.
The ISO/IEC 38500 IT Governance Manager certification is a professional credential aimed at the people who direct and control IT on behalf of an organisation rather than those who run it day to day. It suits board members, non-executive directors, CIOs and IT leaders, programme and assurance managers, and consultants who advise governing bodies on how technology is evaluated, directed and monitored. The ISO/IEC 38500 IT Governance Manager case studies are 5 cases and about 3,014 words.
1Insurer with no board IT agenda: governance or management failure?
Meridian Mutual is a mid-sized general insurer with 1,800 staff and £340 million in gross written premium. Its nine-person board includes one director with a technology background.
617 words, about 3 min2Retailer asked to approve £12 million ERP in 45 minutes
Harbor & Finch is a 240-store fashion retailer with £780 million turnover. It plans to replace its 14-year-old merchandising and finance systems with a £12 million ERP programme over 18 months.
615 words, about 3 min3Hospital AI triage pilot with unresolved safety and data protection gaps
Calderbridge Hospitals Trust runs three emergency departments handling 240,000 attendances a year. It is piloting a vendor's AI triage tool that recommends priority scores from vital signs and free-text notes.
591 words, about 3 min4Agency with 27 critical vulnerabilities and a self-assessed 98% compliance dashboard
The National Transport Services Agency employs 4,000 staff and operates licensing, enforcement and payment systems. Its assurance map has three layers: the IT security operations team implements controls and produces a monthly '98% compliant' dashboard; the enterprise risk team aggregates the dashboard into the corporate risk register; and an outsourced internal audit provider delivers a financial controls audit each year with no IT specialist.
592 words, about 3 min5Federated logistics group with 63 SaaS applications and local approval autonomy
Nordwind Logistics operates in 14 countries with 9,000 staff. Local managing directors can approve SaaS spend up to €150,000 without group IT review.
599 words, about 3 min