Lead Crisis Manager exam-day guide
Lead Crisis Manager · Prepare for the day ahead.
Your checklist
Government-issued photo ID
Bring the original ID, not a photocopy or a photo on your phone. Confirm with the provider which ID types are accepted and whether the name must match your registration exactly; if you have recently changed your name, ask in advance how to handle the mismatch.
Appointment confirmation and candidate number
Have the booking confirmation, test centre address, and any candidate or registration number accessible. Save them offline on your phone in case connectivity fails. Confirm with the provider whether a printed copy is required or a digital copy is acceptable.
Exam-day logistics plan
Plan your route, transport, and a backup option, and build in a buffer. Test centres commonly require arrival before the scheduled start for check-in; confirm with the provider how early you should arrive and what happens if you are late.
Permitted items list
Ask the provider for the current list of what is allowed in the testing room. Do not assume anything is permitted; even water, tissues, or a watch may be restricted. Pack only what is explicitly allowed.
Secure storage plan for personal items
Assume phone, smartwatch, notes, and bags must be stored outside the room. Confirm with the provider whether lockers are available or whether you should travel light. Do not rely on keeping your phone at your desk.
Any approved accommodations
If you requested extra time, a separate room, or another adjustment, confirm in writing that it has been approved and will be in place on the day. Bring the approval confirmation and arrive early enough to sort out any discrepancy at check-in.
Calculator, if permitted
Confirm with the provider whether a calculator is allowed, which models are permitted, and whether one is supplied on screen or you must bring your own. Do not bring a programmable or graphing model unless it is explicitly allowed.
Refreshed on exam format and question style
Re-read the format description: number of questions, time limit, question types, and whether sections are timed separately. Knowing the structure reduces surprises and helps you pace. Confirm the current format with the provider, as it can change between sittings.
Pacing plan
Decide in advance how you will allocate time across sections and when you will move on from a question that is taking too long. Write the plan down and rehearse it on a timed practice set so it becomes automatic.
Conduct and integrity briefing
Read the provider's rules on prohibited items, communication during the test, and consequences of irregularities. Confirm with the provider what the procedure is if you believe there is a problem with your test (for example, a technical fault) so you know how to raise it on the day.
Review session booked
If your provider offers a post-exam review of results, confirm the timing and how to access it. If you plan to appeal or query a result, confirm the deadline and process with the provider before you sit the exam.
Sleep, food, and medication routine
Treat the day like a performance event: normal sleep, a proper meal, and any regular medication taken as usual. Avoid last-minute cramming in the final hour; it raises anxiety without adding much.
Plan the day
Confirm logistics: re-check the appointment time, centre address, ID requirements, permitted items, and any accommodations with the provider. Resolve any open questions now rather than on the morning. Do one or two timed practice sets under exam conditions to rehearse your pacing plan, then stop adding new material. Review your own summary notes and weak areas rather than trying to cover everything again. Protect sleep: do not trade sleep for extra study in this window.
Pack your bag: ID, confirmation, and only permitted items. Lay out clothes and plan meals. Do a light review of your summary notes and the pacing plan, then stop. Check transport timings and set two alarms. Confirm with the provider if you have any unresolved question about check-in or permitted items. Aim for a normal night's sleep; if you cannot sleep, rest anyway and avoid screens late.
Eat a proper meal and hydrate, but do not overdo fluids. Arrive at the centre with a buffer before the check-in time the provider has confirmed. Leave your phone and any restricted items secured as instructed. Do not attempt last-minute study in the waiting area; instead, do a short breathing exercise and re-read your pacing plan once. At check-in, follow staff instructions, present your ID, and raise any accommodation or technical issue immediately.
Read the instructions and check the time limit before starting. Follow your pacing plan: answer the questions you know first if the format allows navigation, and flag items to return to. Watch the clock at section boundaries, not on every question. If a technical problem occurs, stop and notify the invigilator immediately rather than trying to fix it yourself; note the time and what happened. If you finish early, use the remaining time to check flagged questions and confirm no question is left blank if unanswered questions are penalised.
Note down anything relevant to a query, such as technical issues or irregularities, while it is fresh. Confirm with the provider how and when results will be released and what the process is if you want to raise a concern. Do not discuss specific question content with other candidates, as this may breach the provider's rules.
Rules to check
Bring the original government-issued photo ID specified by the provider, with a name matching your registration. Confirm with the provider which ID types are accepted and what to do if your name has changed.
Arrive by the check-in time the provider specifies. Confirm with the provider what happens if you are late, as late arrival may mean you are refused entry or given less time.
Do not bring phones, smartwatches, notes, or any item not on the permitted list into the testing room. Confirm with the provider where personal items must be stored and whether lockers are available.
Follow all invigilation instructions. Do not communicate with other candidates during the test, and do not attempt to copy, record, or share question content. Confirm with the provider's rules what counts as an irregularity and its consequences.
If you need to leave the room, raise your hand and wait for the invigilator. Confirm with the provider in advance whether breaks are permitted, whether the clock stops, and whether you can access personal items during a break.
If you have an approved accommodation, confirm it in writing before the day and bring the confirmation. Raise any discrepancy with staff at check-in rather than after the test begins.
Scoring and pass marks are set by the provider. Confirm the current pass standard, whether questions are weighted, and whether unanswered questions are penalised, so your pacing plan reflects the real scoring rules.
If a technical fault or other irregularity occurs, report it to the invigilator immediately and note the time. Confirm with the provider the process and deadline for raising a query after the test.