Pega CPBA study materials
Pega CPBA study resources

Pega CPBA cheat sheet

Pega CPBA · Keep the key ideas within reach.

Quick reference

Pega Express Methodology

  • Pega Express phases in order: Prepare, Design, Build, Test, Deploy - Prepare establishes the project team and environment before any design work begins.

  • The Design phase centers on the Delivery Roadmap and the App Studio case lifecycle: every microjourney is mapped to a case type before build starts.

  • Microjourney = one primary case type plus its supporting case types; a case type should map to one recognizable business outcome, not a department.

  • A Minimum Lovable Product (MLP) is scoped in the first design sprint; later stages add stages to the same case type rather than creating parallel case types.

  • Design Thinking stages used in Pega Express: Empathize, Ideate, Prototype, Test - each mapped to a Pega Express workshop activity.

  • DCO (Direct Capture of Objectives) artifacts live in the application: personas, journeys, and requirements are stored as rules, not external documents.

  • Guardrail counts (for example warning thresholds on properties per case type or on inheritance depth) are monitored from the Application Guardrails landing page.

  • Build is incremental by stage and process; each increment is demoed in a Test phase review before the next increment starts.

Quick reference

Case Management

  • Case lifecycle = case type → stages → processes → steps; stages may be alternate (parallel) or optional, but only one primary stage is active at a time.

  • A stage transition resolves in this order: manual transition, then automatic transition conditions, then the stage's default (fall-through) path.

  • A process is a sequence of shapes; a step is a shape that a user or system performs - assignment shapes create work items, utility shapes do not.

  • Subcase (child case) creation requires a case type reference on the Create Case step; parent-child data flows only through explicit data propagation, not automatically.

  • Case status has three parts: stage, status (open, resolved, pending, withdrawn), and resolution - a resolved case can still be reopened if the case type allows it.

  • A SLA (service level agreement) can be attached to a case, a stage, or an assignment; goal, deadline, and late behavior are defined per interval.

  • Locking: optimistic locking throws an exception on conflicting save; pessimistic locking holds a lock for the duration of the assignment and blocks other users.

  • Correspondence is defined once per case type and reused; correspondence fragments allow shared headers and footers across multiple correspondence rules.

Quick reference

Data and Integration

  • Data page scope options: Thread, Requestor, Node, Application - choose the narrowest scope that preserves correctness; Node scope is shared across requestors on one JVM.

  • Data page refresh strategies: reload if older than, reload once per interaction, reload on the next access, do not reload - refresh is evaluated on each access.

  • A data type (data object) is backed by a class; the Data Designer creates the class, properties, and the backing data page in one step.

  • Integration mapping: REST connector for outbound JSON/XML over HTTP; Service REST for inbound; SOAP for legacy WSDL contracts; connector and service are separate rules.

  • A Data Transform maps source to target; use it for property-level shaping, and use an Activity only when looping, branching, or commit logic is required.

  • Clipboard structure: pyWorkPage holds the primary case, pyWorkPage.pxThreadPages and pxRequestorPages hold scoped data pages - inspect scope before debugging.

  • Simulation (data page simulation) lets you test a case type without a live system of record; simulated data is stored as a test data rule.

  • Report definitions on class join rules: class joins use the class hierarchy, and an explicit join is required when the related class is not a parent or child.

Quick reference

Security

  • Access control is evaluated as role → access of role to object (ARO) → access when rule (conditional) - the most specific matching rule wins.

  • Access roles attach to an application's Access Group; a requestor's access group determines which roles apply at runtime.

  • Attribute-based access control (ABAC) evaluates conditions such as property values at runtime and can grant or deny per case instance.

  • Privileges are named security checks invoked from activities and flows; they are not the same as roles and do not imply any ARO permissions.

  • Password policies are set at the application level: length, complexity, history, and lockout thresholds are configurable per policy.

  • Sensitive properties can be marked for encryption at rest and masked in the UI; masking is display-only and does not change the stored value.

  • Authentication options include SAML 2.0, OpenID Connect, and LDAP; authorization (what a user may do) is separate from authentication (who they are).

  • Division of responsibility: the operator record holds identity, the access group holds role assignment, and the application holds the ruleset stack.

Quick reference

User Experience

  • A harness defines the overall layout and is chosen by rule resolution; a section is a reusable fragment embedded in a harness or another section.

  • Layout types: dynamic layout (responsive grid), column layout, and repeating dynamic layout (for lists); choose repeating layout for page-list data.

  • Responsive breakpoints are configured per application skin; the same section renders differently at each breakpoint without duplicating rules.

  • A flow action is the UI for one assignment step; it references a section and controls which fields are editable, required, or visible.

  • Field-level conditions (visibility, disable, required) are expressed as when rules or expressions on the field, not as separate sections.

  • Cosmos is the default design system theme; it supplies the component library, and custom components are added via the theme, not by editing harnesses.

  • Localization: field labels use Field Value rules, and the application locale determines which Field Value record is resolved at runtime.

  • Accessibility: every input needs a label, and the section's accessibility settings control landmark roles and heading levels for screen readers.

Quick reference

Application Development

  • Ruleset stack order determines rule resolution: the application's rulesets are searched top-down, and the first matching rule by circumstance and date wins.

  • Situational Layer Cake: Organization → Division → Unit → Application layers; a rule in a higher layer overrides the same rule in a lower layer.

  • Rule resolution order: class hierarchy (most specific first), then ruleset list order, then circumstance (property, date, template), then rule availability.

  • A ruleset version has major, minor, and patch numbers; patch versions are for fixes and must not change behavior visible to users.

  • A circumstance qualifies a rule so it applies only when a condition holds - circumstance by property, by date, or by template (a combination).

  • A branch (ruleset branch) isolates development work; merging a branch into the base ruleset requires resolving conflicts rule by rule.

  • Delegation lets business users edit selected rules (for example decision tables) without opening App Studio; the rule must be marked delegated.

  • Skimming a class moves its rules to a parent class; specialize-by-copying duplicates rules - skim when behavior is shared, copy when it diverges.

Quick reference

Reporting

  • Report types: list, summary, and interactive - summary reports group and aggregate; list reports return detail rows; interactive reports allow runtime filtering.

  • A report definition's class determines the available properties; joins to related classes must be declared explicitly in the report definition.

  • Aggregation functions available in summary reports include Count, Sum, Average, Min, Max, and Distinct Count - grouping is by the selected group-by columns.

  • Report security: reports can be secured with access control so only users with the matching role see the report and its data.

  • Scheduled reports run as an agent on a schedule and can be delivered by email or saved to a repository; the schedule is stored on the report.

  • A chart is defined as a separate rule and referenced from a section; the chart's data source is a report definition, not inline SQL.

  • Subreports and report joins differ: a subreport runs a separate query per row and is slower; a join is a single query and is preferred for large datasets.

  • Export formats (Excel, CSV, PDF) are configured on the report; column-level formatting comes from the property's display settings, not the report.

Quick reference

Mobility

  • Pega Mobile Client wraps the web application in a native container; the app is still rendered from the same rules, so no separate mobile ruleset is required.

  • Offline support requires the case type to declare which data is cached; offline-enabled cases sync on reconnect and conflicts are resolved by the configured policy.

  • Mobile app configuration is per application: branding, push notification settings, and the mobile build are managed from the Mobile Channel settings.

  • Push notifications require a configured provider (for example APNs or FCM) and an operator-level device registration record.

  • Mobile-friendly UI relies on responsive layouts and the Cosmos theme; avoid fixed-width containers that break at small breakpoints.

  • Location and camera access are exposed through mobile-specific components; the component degrades gracefully when the capability is unavailable.

  • Mobile builds are versioned separately from the application ruleset version; a new build is required when native configuration changes, not for rule-only changes.