Personal Lines study materials
Personal Lines study resources

Personal Lines cheat sheet

Personal Lines · Keep the key ideas within reach.

Quick reference

Insurance Regulation, Licensing, and General Insurance Concepts

  • State insurance departments enforce the McCarran-Ferguson Act (1945), which grants states primary authority to regulate insurance; federal antitrust laws apply only to the extent states do not regulate.

  • A producer license is required to sell, solicit, or negotiate insurance; licenses are issued per line (life, health, property, casualty, personal lines) and must be renewed (commonly every 2 years) with continuing education (often 24 hours per 2-year term, including ethics).

  • Fiduciary duty: premiums collected are held in trust; commingling with personal funds is prohibited; a producer must remit premiums promptly and maintain records for a specified period (often 3–5 years).

  • Utmost good faith: both parties must act honestly; a material misrepresentation on an application can allow the insurer to rescind the policy, but only if the misrepresentation is material to the risk.

  • Insurable interest: the policyowner must have a financial interest in the insured property at the time of loss; for life insurance, interest must exist at application.

  • Indemnity principle: property insurance restores the insured to pre-loss financial position, not better; valued policies (e.g., some inland marine) are an exception.

  • Aleatory contract: unequal exchange of values; the insurer may pay far more or less than premiums collected, depending on occurrence of a covered loss.

  • Adhesion contract: the insurer drafts the contract; ambiguities are construed against the insurer (contra proferentem).

Quick reference

Insurance Terms, Policy Structure, and Contract Law

  • Declarations page: identifies insured, policy period, limits, deductibles, covered property, and forms attached.

  • Insuring agreement: states the insurer's promise to pay for covered perils; may be named-peril or open-peril (all-risk).

  • Conditions: policy provisions that set obligations (e.g., providing proof of loss, protecting property after loss, notifying insurer promptly).

  • Exclusions: specify perils or property not covered; exclusions narrow coverage and may be offset by endorsements.

  • Definitions section: controls meaning of terms used throughout the policy; terms not defined take their plain meaning.

  • Coinsurance clause (property): requires insured to carry insurance to at least a specified percentage (e.g., 80%) of replacement cost; penalty formula: (limit carried ÷ limit required) × loss = payment, not exceeding the limit.

  • Deductible: amount of loss the insured retains; may be flat dollar or percentage (e.g., 2% of dwelling limit for wind/hail).

  • Loss settlement: actual cash value (ACV) = replacement cost minus depreciation; replacement cost (RC) pays to repair/replace with new property of like kind and quality without depreciation deduction.

  • Valued policy: pays the stated limit in the event of total loss, regardless of actual value; used in some states for real property.

Quick reference

Homeowners Policy: Property Coverages and Exclusions

  • HO-3 (special form) covers the dwelling and other structures on an open-peril basis; personal property is covered for named perils (broad named-peril list).

  • Coverage A (Dwelling) limit is the basis for many other limits: Coverage B (Other Structures) is typically 10% of A; Coverage C (Personal Property) is typically 50% of A; Coverage D (Loss of Use) is typically 30% of A.

  • Coverage C special limits apply per category (e.g., money, bank notes, bullion: $200; securities, deeds, manuscripts: $1,500; jewelry/watches/furs for theft: $1,500; firearms theft: $2,500; silverware theft: $2,500; business property on premises: $2,500; business property off premises: $500).

  • Coverage D pays additional living expenses (ALE) for the shortest time needed to repair or replace the dwelling, or until the insured permanently relocates; fair rental value applies to rented portions.

  • Open-peril HO-3 exclusions include: earth movement (earthquake, landslide, sinkhole unless endorsed), water damage (flood, surface water, sewer backup unless endorsed), ordinance or law, neglect, intentional loss, governmental action, and power failure originating off premises.

  • HO-5 (comprehensive form) provides open-peril coverage on both dwelling and personal property; HO-2 (broad form) covers dwelling and personal property for broad named perils; HO-8 (modified form) is for older homes with functional replacement cost settlement.

  • Replacement cost on dwelling requires insurance to at least 80% of full replacement cost; if underinsured below 80%, loss settlement is (limit carried ÷ 80% of replacement cost) × loss, subject to policy limit.

  • Personal property off premises is typically covered worldwide, but special limits apply; property at another residence owned by the insured is generally limited (e.g., 10% of Coverage C).

Quick reference

Homeowners Policy: Liability Coverages and Conditions

  • Coverage E (Personal Liability) pays sums the insured becomes legally obligated to pay because of bodily injury or property damage to others caused by an occurrence; Coverage F (Medical Payments to Others) pays reasonable medical expenses regardless of fault, subject to a per-person limit.

  • Coverage E limit is typically $100,000 per occurrence (minimum); Coverage F is typically $1,000 per person; no deductible applies to Coverage F.

  • Coverage E/F exclusions: business pursuits, professional services, intentional injury, motor vehicles (except off-road recreational vehicles on insured location), watercraft (except small sailboats/outboards under specified horsepower), aircraft, and war.

  • Section II additional coverages include: claim expenses, first aid expenses, damage to property of others (typically $1,000 per occurrence), and loss assessment (typically $1,000).

  • Conditions in Section I and II include: duties after loss (notify police, protect property, provide proof of loss, cooperate), appraisal (each party selects appraiser; umpire decides differences), and loss payment (within 60 days after agreement).

  • Mortgagee clause: mortgagee has right to receive loss payment to the extent of its interest; mortgagee must be notified of cancellation/nonrenewal.

  • No benefit to bailee: policy does not cover property while in the custody of a bailee for which the insured has other insurance.

  • Concealment or fraud: policy is void if insured intentionally conceals or misrepresents material facts; suit against insurer must be filed within a specified period (often one year after loss).

Quick reference

Dwelling Policy and Other Residential Property Forms

  • Dwelling Policy (DP-1, DP-2, DP-3) covers the dwelling and other structures; it does not include liability coverage (unlike homeowners).

  • DP-1 (basic form) covers named perils: fire, lightning, internal explosion, windstorm/hail, explosion, riot/civil commotion, aircraft, vehicles, smoke, volcanic eruption.

  • DP-2 (broad form) adds perils such as falling objects, weight of ice/snow/sleet, accidental discharge of water/steam, freezing, and damage from electrical current.

  • DP-3 (special form) covers the dwelling on an open-peril basis; personal property (Coverage C) is not included unless endorsed; Coverage C is typically 10% of Coverage A in DP forms (versus 50% in HO forms).

  • Dwelling policy coverage limits: Coverage B (Other Structures) is typically 10% of A; Coverage C (Personal Property) is typically 10% of A (some forms 50%); Coverage D (Fair Rental Value) is typically 20% of A.

  • Dwelling policy is often written on an actual cash value basis unless replacement cost endorsement is added; functional replacement cost may be available for older homes.

  • Other residential forms: HO-4 (renters) covers personal property and liability, not the building; HO-6 (condo/co-op) covers personal property, liability, and limited building items (e.g., alterations and improvements).

  • Mobile home policies (HO-7) resemble HO-3 but include specific provisions for mobile homes; flood insurance is separate through NFIP or private carriers.

Quick reference

Personal Auto Policy: Liability and Medical Payments

  • Part A – Liability: covers bodily injury and property damage for which the insured is legally liable; split limits (e.g., 25/50/25) or combined single limit (CSL); defense costs are paid in addition to limits.

  • Part B – Medical Payments: pays reasonable medical expenses for the insured and passengers regardless of fault, typically within 3 years of the accident; limit is per person.

  • Covered persons for Part A include the named insured and resident family members for any auto, and any person using the covered auto with permission.

  • Part A exclusions include: intentional damage, property owned by or in the care of the insured, vehicles used as public livery (unless endorsed), racing, and use of a vehicle without a reasonable belief of permission.

  • Part B exclusions include: injuries to persons occupying a vehicle with fewer than four wheels (unless it is a covered auto), and injuries during the course of employment if workers' compensation applies.

  • Out-of-state coverage: if the insured operates in a state with higher minimum limits, the policy automatically provides those higher limits.

  • Financial responsibility laws require proof of liability insurance; minimum limits vary by state (e.g., 25/50/25 in many states).

  • Supplementary payments under Part A include: bail bonds (up to $250), loss of earnings (up to $200/day), and other reasonable expenses incurred at the insurer's request.

Quick reference

Personal Auto Policy: Physical Damage and Conditions

  • Part C – Uninsured/Underinsured Motorist (UM/UIM): covers bodily injury (and in some states property damage) caused by a driver with no insurance or insufficient limits; UM is mandatory in some states.

  • Part D – Coverage for Damage to Your Auto: Collision covers damage from collision with another object or overturn; Other Than Collision (comprehensive) covers theft, fire, vandalism, glass breakage, and weather.

  • Deductibles apply per occurrence to Part D; collision and other-than-collision deductibles may differ; glass breakage may be waived under comprehensive in some policies.

  • Part D exclusions: wear and tear, freezing, mechanical/electrical breakdown, road damage to tires, and custom equipment not declared (unless endorsed).

  • Loss settlement for Part D: actual cash value or agreed value; if repaired, insurer may pay cost of repair or replace with like kind and quality.

  • Duties after loss: prompt notice, protect property, allow inspection, provide records, and cooperate; failure may reduce or deny coverage.

  • Transportation expenses: if a covered auto is disabled due to a covered loss, policy may pay up to a specified amount per day (e.g., $20/day, $600 maximum) for rental or other transportation.

  • Towing and labor: optional coverage that pays for towing and roadside assistance, typically up to a stated limit.

Quick reference

Other Personal Lines Coverages (Umbrella, Watercraft, Flood, Inland Marine)

  • Personal Umbrella: provides excess liability coverage above underlying homeowners and auto liability limits; typically requires underlying limits (e.g., $300,000 auto, $300,000 homeowners) and may drop down to cover some losses not covered by underlying policies.

  • Umbrella exclusions: business pursuits, professional liability, intentional acts, and owned aircraft; some policies cover personal injury (libel, slander) and worldwide liability.

  • Watercraft: may be covered under homeowners if small (e.g., sailboat ≤26 feet, outboard motor ≤25 hp); otherwise a separate watercraft policy or endorsement is needed; covers liability and physical damage.

  • Flood insurance: provided by NFIP (National Flood Insurance Program) or private insurers; typically 30-day waiting period; covers building and contents; exclusions include water damage from sewer backup (unless endorsed) and earth movement.

  • Inland Marine: covers property in transit or at temporary locations; personal articles floater (PAF) schedules jewelry, furs, cameras, and other valuables on an open-peril basis, often with no deductible and worldwide coverage.

  • Personal Articles Floater requires appraisal or bill of sale for scheduled items; coverage is typically replacement cost and includes mysterious disappearance.

  • Flood policy limits: NFIP maximum for residential building is $250,000; contents $100,000; emergency program limits are lower.

  • Watercraft liability may also be provided by a homeowners endorsement (e.g., HO 24 75) for small craft; larger craft require a separate policy.

Quick reference

Policy Provisions, Endorsements, and Claims Handling

  • Endorsements modify the policy; they take precedence over conflicting policy language; common endorsements include scheduled personal property, water backup, and replacement cost for contents.

  • Cancellation: pro rata refund if insurer cancels (except for nonpayment or fraud, which may be short rate in some states); short rate refund if insured cancels; state laws govern notice periods (e.g., 10 days for nonpayment, 30 days for other reasons).

  • Nonrenewal: insurer must provide notice (often 30–60 days) before expiration; renewal is not guaranteed.

  • Proof of loss: sworn statement required within a specified period (e.g., 60 days after insurer request) detailing the loss and amount claimed.

  • Appraisal: if insurer and insured disagree on the amount of loss, either may demand appraisal; each selects a competent appraiser; appraisers select an umpire; agreement in writing is binding.

  • Salvage and subrogation: insurer may take salvage after paying a total loss; subrogation allows insurer to recover from the negligent third party after paying the insured.

  • Claims handling: insurer must acknowledge claim promptly, investigate, and pay within a specified time after proof of loss (e.g., 30 days); unfair claim practices include denying without reasonable investigation and failing to communicate.

  • Replacement cost vs. actual cash value: ACV = replacement cost – depreciation; replacement cost pays full repair/replacement without depreciation deduction, often subject to policy limits and conditions.