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PHRi: Employee and Labor Relations

PHRi · Work through your exam, one topic at a time.

All guide sections

Employee and Labor Relations

What the domain tests

Employee and Labor Relations tests discipline, grievances, investigations, union and works council relations, and constructive employee voice. PHRi expects consistent process and local legal awareness.

Core rules

  • Progressive discipline typically moves from coaching to written warning, final warning, and dismissal, with proportionality and documentation. Serious misconduct may justify immediate action.
  • Investigations should be prompt, impartial, confidential, and documented. Preserve evidence; avoid retaliation; separate investigator from decision-maker where possible.
  • Grievance procedures need clear timelines, representation rights, and appeal. Collective agreements and works councils may require consultation before change.
  • ILO core labor standards include freedom of association, collective bargaining, forced labor, child labor, and non-discrimination.
  • Restructuring triggers information and consultation duties in many countries; timing matters.

Worked example

A warehouse employee is accused of theft. HR suspends without prejudging, secures CCTV, interviews witnesses, and gives the employee notice of allegations and the right to representation. The investigator finds conflicting evidence; the case is dismissed with a clear record, and security controls are reviewed. The reasoning balances due process, evidence, and local consultation rules.

Traps

Inconsistent penalties; skipping investigation notes; retaliating against complainants; assuming union-free means no consultation; applying one country’s dismissal rules globally.