PHRi case studies
PHRi · Put your knowledge to work in context.
The Professional in Human Resources – International (PHRi) is an HRCI certification designed for HR practitioners working outside the United States. It validates professional-level competency, knowledge, and skills grounded in globally recognized HR principles and applied within the local context where you work. The exam is also offered in Spanish (Castilian), which matters if you are choosing your delivery language. The exam covers seven functional areas with fixed weights: Business Management (14%), Workforce Planning and Talent Acquisition (14%), Learning and Development (10%), Total Rewards (15%), Employee Engagement (17%), Employee and Labor Relations (20%), and HR Information Management (10%). The PHRi case studies are 5 cases and about 3,979 words.
1Sixty Forklift Operators in Nine Weeks
A regional third-party logistics company with 1,100 employees is opening a 250,000-square-foot distribution centre and must fill 60 forklift operator and 15 team-lead roles within nine weeks. Over the past 18 months, 78% of external forklift hires came through two staffing agencies charging a 22% markup; 90-day attrition for agency-sourced hires converted to permanent is 31%, against 12% for direct hires.
805 words, about 4 min2Pay Compression After Twelve Months of Negotiated Offers
A 380-person software company has grown from 90 to 380 employees in four years. Pay has never been structured: each offer was negotiated individually by the hiring manager and approved by the CEO.
792 words, about 4 min3A Nine-Point Engagement Drop in a 24/7 Contact Centre
A customer support operation employs 320 agents across four sites and runs 24/7. The annual engagement survey has just closed.
802 words, about 4 min4A Recognition Petition Six Weeks Out
A food processing plant employs 600 people across three shifts. A union has filed a petition for recognition covering 420 production employees, with a vote scheduled in six weeks.
789 words, about 4 min5Three Systems, Two Headcounts, One Migration
A retail chain with 2,800 employees across five countries runs on three systems: a legacy payroll platform, an HRIS installed in 2011, and a spreadsheet-based headcount tracker maintained by each regional HR team. Finance reports 2,712 active employees; HR reports 2,884.
791 words, about 4 min