NAVTTC Security Supervisor/Manager study materials
NAVTTC Security Supervisor/Manager study resources

NAVTTC Security Supervisor/Manager key terms

NAVTTC Security Supervisor/Manager · Get comfortable with the vocabulary.

Access control

The set of measures that decide who may enter a protected area and under what conditions, using identity checks, credentials, barriers, and logging to keep unauthorized people out.

Related: Tailgating, Two-factor authentication, Visitor management
Tailgating

An unauthorized person following an authorized person through a controlled door without presenting their own credential. Supervisors reduce it with mantraps, turnstiles, staff awareness, and polite challenge of unfamiliar faces.

Related: Access control, Visitor management
Two-factor authentication

Verifying identity by combining two different evidence types, such as a card plus a PIN or fingerprint. It lowers the risk that one lost or copied credential gives an intruder access.

Related: Access control, Credential
Credential

Any token, card, badge, PIN, key, or biometric record that proves a person's right to enter an area or use a system. Lost or shared credentials must be reported, deactivated, and reissued promptly.

Related: Two-factor authentication, Access control
Visitor management

The routine for receiving outsiders: confirming the appointment, verifying identity, issuing a visible badge, recording entry and exit times, and escorting visitors in restricted zones.

Related: Tailgating, Access control
Perimeter security

The outermost layer of protection, such as fences, walls, gates, lighting, and bollards, designed to delay intrusion and channel legitimate traffic to controlled entry points.

Related: Layered defense, Security lighting
Layered defense

Deliberately stacking independent barriers and controls, from perimeter to building to room to asset, so that defeating one layer still leaves further obstacles and detection opportunities.

Related: Perimeter security, Defense in depth
Security lighting

Exterior and interior lighting planned to deter intruders, support CCTV images, and let guards observe approaches. Uniform coverage without dark pools matters more than raw brightness.

Related: Perimeter security, CCTV
Security risk assessment

A structured process that identifies assets, threats, and vulnerabilities, then estimates likelihood and impact to rank risks and choose proportionate controls.

Related: Risk matrix, Vulnerability, Residual risk
Threat

Any person, event, or condition with the potential to harm people, property, information, or operations. Threats are assessed for credibility and capability, not assumed to be equal.

Related: Vulnerability, Security risk assessment
Vulnerability

A weakness in physical design, procedure, technology, or human behavior that a threat could exploit. Vulnerabilities are what the security manager can usually fix most directly.

Related: Threat, Security risk assessment
Risk matrix

A grid that plots likelihood against impact to assign risk ratings such as low, medium, or high. It makes prioritization visible and consistent across assessors.

Related: Security risk assessment, Residual risk
Residual risk

The risk that remains after controls are applied. It must be documented and formally accepted by an accountable manager, because no control removes risk entirely.

Related: Risk matrix, Security risk assessment
Defense in depth

A principle borrowed from information security: combine preventive, detective, and corrective controls so no single failure leads directly to loss.

Related: Layered defense, Alarm monitoring
Emergency action plan

A written set of procedures telling people what to do, where to go, and who is in charge during fire, medical, or security emergencies, reviewed and drilled regularly.

Related: Evacuation drill, Assembly point, Incident command
Assembly point

A pre-designated safe location outside a building where evacuees gather so that roll call and accountability can be completed without blocking emergency services.

Related: Evacuation drill, Emergency action plan
Evacuation drill

A planned rehearsal of the emergency plan that tests alarms, routes, wardens, roll call, and timing, followed by a debrief that records lessons learned.

Related: Assembly point, Fire warden, Emergency action plan
Fire warden

A trained staff member responsible for sweeping assigned areas during evacuation, guiding people to exits, assisting those needing help, and reporting clearance to the coordinator.

Related: Evacuation drill, Fire triangle
Fire triangle

The three elements needed for combustion: fuel, oxygen, and heat. Removing any one of them extinguishes fire, which explains why correct extinguisher choice and isolation of fuel matter.

Related: Fire extinguisher classes, Fire warden
Fire extinguisher classes

The grouping of fires by fuel type (solids, flammable liquids, gases, metals, cooking oils) that determines which extinguishing agent is safe and effective to use.

Related: Fire triangle, Pass technique
PASS technique

A four-step method for using a fire extinguisher: Pull the pin, Aim at the base of the fire, Squeeze the handle, Sweep side to side from a safe distance.

Related: Fire extinguisher classes
First aid primary survey

The immediate check of Danger, Response, Airway, Breathing, and Circulation before any other care, so life-threatening problems are found and treated first.

Related: Recovery position, Automated external defibrillator
Recovery position

A stable side-lying posture for an unconscious but breathing casualty that keeps the airway open and allows fluids to drain, used while waiting for medical help.

Related: First aid primary survey
Automated external defibrillator

A portable device that analyzes heart rhythm and delivers a controlled shock for certain cardiac arrests, with voice prompts that let trained lay rescuers use it safely.

Related: First aid primary survey
CCTV

Closed-circuit television: cameras and recording systems used for deterrence, live monitoring, and evidence. Its value depends on camera placement, image quality, retention, and lawful use.

Related: Chain of evidence, Alarm monitoring
Alarm monitoring

The arrangement by which alarm signals are received, verified, and escalated to a response, whether by an in-house control room or an external monitoring center.

Related: False alarm, Defense in depth
False alarm

An alarm triggered without a genuine security event, often by equipment faults, environment, or user error. High rates erode responder trust, so causes must be tracked and reduced.

Related: Alarm monitoring
Chain of evidence

The documented, unbroken record of who handled an item, when, and where, from seizure to court. Any gap can make evidence inadmissible or worthless.

Related: CCTV, Incident report
Use of force

Physical intervention by security staff, lawful only when necessary, proportionate to the threat, and no more than needed to prevent harm or detain a suspect safely.

Related: Citizen's arrest, Duty of care
Citizen's arrest

A limited power for private persons to detain someone in defined circumstances, such as a serious offence in progress, with immediate handover to police and minimum restraint.

Related: Use of force, Duty of care
Duty of care

The legal and ethical obligation to take reasonable steps to avoid foreseeable harm to staff, visitors, contractors, and others affected by the organization's operations.

Related: Workplace hazard, Use of force
Incident report

A factual written record of what happened, when, where, who was involved, what was done, and what evidence exists, written soon after the event in neutral language.

Related: Chain of evidence, Daily occurrence log
Daily occurrence log

A chronological register of routine and unusual events during a shift, including patrols, visitors, faults, and handovers, which supports later investigation and trend analysis.

Related: Incident report, Shift handover
Shift handover

A structured briefing between outgoing and incoming staff covering incidents, open tasks, keys, equipment status, and pending issues, ideally recorded and signed.

Related: Daily occurrence log
Security awareness training

Regular instruction that builds staff knowledge of threats, procedures, reporting channels, and their own role in protection, refreshed through briefings and short exercises.

Related: Social engineering, Security culture
Security culture

The shared assumptions and everyday habits that determine whether people actually follow procedures, challenge strangers, and report concerns without fear.

Related: Security awareness training
Social engineering

Manipulating people through trust, authority, urgency, or flattery to obtain access or information, defeated mainly by verification routines and a culture that permits saying no.

Related: Security awareness training, Phishing
Phishing

A fraudulent message that impersonates a trusted source to steal credentials or trigger a harmful action. Staff should verify the sender through a separate channel before acting.

Related: Social engineering, Data protection
Data protection

The rules and practices governing collection, storage, use, sharing, and disposal of personal information, including lawful basis, minimization, retention limits, and breach reporting.

Related: Phishing, Confidentiality
Confidentiality

Keeping information available only to those authorized to see it, covering spoken briefings, written logs, CCTV footage, and disposal of documents.

Related: Data protection
Workplace hazard

Any condition with potential to cause injury or ill health, such as wet floors, poor lighting, blocked exits, electrical faults, or aggressive persons.

Related: Risk assessment, Duty of care
Risk assessment

For occupational safety, the process of identifying hazards, judging who might be harmed and how, and recording sensible control measures and review dates.

Related: Workplace hazard, Duty of care
Customer service mindset

Approaching every interaction, including enforcement, with courtesy, clear explanation, and willingness to help, so security is seen as protecting people rather than obstructing them.

Related: Conflict de-escalation
Conflict de-escalation

Verbal techniques such as calm tone, personal space, active listening, and offering choices that reduce tension before physical intervention becomes necessary.

Related: Use of force, Customer service mindset
Professional integrity

Acting honestly and consistently with the code of conduct, refusing bribes or favors, avoiding conflicts of interest, and reporting wrongdoing even when it is inconvenient.

Related: Confidentiality, Use of force