PMI CD-P case studies
PMI CD-P · Put your knowledge to work in context.
The PMI Citizen Developer Practitioner (CD-P) is a PMI certification aimed at people who build applications and automations on low-code or no-code platforms outside a formal IT engineering role. This page is an independent study resource. It is not affiliated with, endorsed by, or sponsored by the Project Management Institute, and it is not an official exam-preparation product. Before this page was written, both of the PMI pages that would normally describe the credential - the certification page and its exam-preparation page - returned "404 : Page Not Found" when retrieved on 2026-11-07. The PMI CD-P case studies are 5 cases and about 4,633 words.
1The Inventory App That Would Not Fix the Mis-Picks
Northline 3PL operates a 220,000-square-foot distribution center where pickers work from printed pick sheets and supervisors re-key counts into a spreadsheet at each shift change. Mis-picks run at 11-14% of orders.
878 words, about 4 min2Offline Inspections on an E3 Budget
Metro Water's 38 field inspectors record chlorine residuals, valve status and photo evidence on paper forms dropped at a depot each Friday. A business analyst in operations proposes replacing this with Power Apps.
886 words, about 4 min3The Onboarding App That Times Out
PeopleOps at a 1,400-employee insurer built a canvas app for onboarding. Employee master data sits in a single SharePoint list with 8,200 items.
962 words, about 5 min4Sixty Stalled Expense Claims Nine Days Before Close
Halden Freight's finance analyst built an expense claims app in Power Apps with a Power Automate approval flow; 250 employees use it and it has run for four months. Last week she added a second approver for claims above 2,000.
913 words, about 5 min5The Orphaned Lead Capture App
A marketing coordinator built a lead capture app for trade shows using a canvas app, a Power Automate flow and a workbook stored in her personal OneDrive. It collected 3,200 leads over 18 months: name, work email, phone, employer, and free-text notes that include comments about attendees' health and dietary needs.
994 words, about 5 min