Salesforce Admin study materials
Salesforce Admin study resources

Salesforce Admin study plan

Salesforce Admin · Give each week a clear focus.

8 weeks · About 7 hours per week

Week 1

Configuration and Setup

  • Configure company settings in a free Developer org: fiscal year, currency, locale, default language, and business hours

  • Create three user records on different license types and assign each a profile plus at least one permission set

  • Diagram the sharing model (org-wide defaults, role hierarchy, sharing rules, manual sharing, permission sets) and annotate which layer grants access versus which layer opens records

  • Build a least-privilege custom profile and a paired permission set that together grant access to one custom object and its tab

  • Configure password policies, login IP ranges, session settings, and delegated administration for one user

Your checkpoint

A one-page sharing-model decision diagram plus a scored 15-question self-quiz on user access (target 80% or higher), with every missed item annotated

Week 2

Configuration and Setup & Object Manager and Lightning App Builder

  • Create and activate a sandbox, then document exactly what copies over (metadata, data, users) and what does not

  • Create a custom object with at least six field types, one record type, and a custom tab, then add it to a custom Lightning app

  • Configure app menu and Lightning Experience settings, then switch a test user between the app and standard navigation to confirm behavior

  • Write a one-page comparison of profiles, permission sets, and permission set groups describing when to use each

  • Set up field-level security for the custom object's fields and verify visibility differences across two profiles

Your checkpoint

A working sandbox plus a configuration inventory spreadsheet listing every object, field, record type, and tab you created, with the profile that can see each

Week 3

Object Manager and Lightning App Builder

  • Build one master-detail and one lookup relationship and write a short note on deletion behavior and sharing inheritance for each

  • Create two page layouts and assign them to different record types on the same object

  • Build a Lightning record page in Lightning App Builder using at least four components, then apply component visibility filters

  • Activate the Lightning page by app, record type, and profile, and verify each audience sees the right variant

  • Create a global picklist value set and apply it to two custom fields

Your checkpoint

A Lightning record page activated for at least two record types with a written justification of each component and its visibility rule

Week 4

Automation

  • Write a validation rule whose formula references two fields and returns a custom error message on a specific page layout

  • Create three formula fields (text, date, and a roll-up summary) and verify the roll-up recalculates on child record changes

  • Build a record-triggered flow that runs on create and updates a related parent record

  • Decide between before-save and after-save flow for two scenarios and record the reasoning

  • Test the flow against three scenarios (create, update, bulk) and log pass or fail for each

Your checkpoint

A record-triggered flow plus a test log covering three scenarios with observed versus expected results for each

Week 5

Automation

  • Build a screen flow containing at least one decision and one assignment element, then expose it as a Lightning page action

  • Configure an approval process with two approval steps, an email template, and a final approval action

  • Configure case or lead assignment and escalation rules and verify routing with a test record

  • Write a five-row cheat sheet mapping a business requirement to the correct automation tool (validation rule, formula, record-triggered flow, screen flow, approval process)

  • Validate the cheat sheet against ten practice scenarios and correct any misclassifications

Your checkpoint

An automation tool-selection cheat sheet that scores 10 out of 10 on your own practice scenarios, plus a working screen flow placed on a Lightning page

Week 6

Data and Analytics Management

  • Import a small data set with the Data Import Wizard and a larger one with Data Loader, documenting field mapping and any rejected rows

  • Schedule a weekly data export and describe what the export package does and does not include

  • Create a custom report type and build three reports: summary, matrix, and one with a cross filter or bucket field

  • Build a dashboard with at least four components sourced from different reports and set a running user

  • Configure duplicate rules and a matching rule on two objects, and enable field history tracking on three fields

Your checkpoint

A live dashboard with four components plus a data-quality checklist showing duplicate rule coverage and field history tracking on the selected objects

Week 7

Sales and Marketing Applications & Service and Support Applications

  • Configure the lead lifecycle end to end: Web-to-Lead, lead assignment rules, auto-response rules, and conversion field mapping

  • Create a campaign with members and connect it to an opportunity to observe campaign influence on the record

  • Create products and a price book, add line items to an opportunity, and note how quantities and discounts affect the amount

  • Configure case management: support processes, a queue, case assignment rules, escalation rules, and case auto-response rules

  • Enable Web-to-Case and confirm a submitted form creates a routed case

Your checkpoint

An end-to-end walkthrough document capturing lead capture through conversion to opportunity with products through to a routed, escalated case, with owner and queue evidence at each step

Week 8

Productivity and Collaboration & Configuration and Setup

  • Configure Chatter settings, create a group, post to it, and follow two records to observe feed behavior

  • Configure activity settings including tasks, events, reminders, and shared activities on a record

  • Take two full-length timed practice exams and log every missed question by domain

  • Re-study your two lowest-scoring domains and rewrite condensed notes for each

  • Build a 20-card flashcard deck covering the concepts you missed most often

Your checkpoint

A practice-exam log showing per-domain accuracy for two timed exams, with the two weakest domains rescored above 80% on a follow-up set of 20 questions

Milestones

Week 2: A sandbox exists with your custom object, fields, record type, tab, and app in place, and you can explain in writing which sharing layer opens access versus which grants it

Week 4: Validation rule, formula fields, and a record-triggered flow all run correctly in the sandbox, verified by a written three-scenario test log

Week 6: Data has been imported and exported, three reports feed a four-component dashboard, and duplicate rules plus field history are active on two objects

Week 8: Two timed full-length practice exams are scored and logged by domain, and your two weakest domains are rescored at 80% or higher on a 20-question follow-up set