Salesforce Developer study materials
Salesforce Developer study resources

Salesforce Developer case studies

Salesforce Developer · Put your knowledge to work in context.

Salesforce Certified Platform Developer is a Salesforce credential for developers who build on the Lightning Platform. Per Salesforce's own description, certified Platform Developers "understand how to develop and deploy custom business logic and custom interfaces using the programmatic capabilities of the Lightning Platform," and they can "extend the Lightning Platform using Apex and Visualforce." That makes it a code-centered credential rather than a declarative one: it sits alongside the Platform App Builder certification, which Salesforce describes as covering declarative customization, and below Platform Developer II, which Salesforce describes as being for developers who are experts in advanced programmatic capabilities and who use data modeling to build complex business logic and interfaces. The Salesforce Developer case studies are 5 cases and about 3,107 words.

1

One Org or Two After the Acquisition

Northwind Components runs a single Salesforce Enterprise org: 350 users, USD only, 12 integrations pointed at its org ID, and no multi-currency. It acquires a German distributor with 60 users, 8 years of history, 400,000 accounts, EUR with dated exchange rates, and custom objects built for German warranty law.

526 words, about 3 min
2

The Junction Object That Outgrew Its Parent

Six years of growth left Application c, the junction between Candidate c and Position c, at 14.2 million rows and adding 250,000 a month. Recruiters report that list views of open applications time out.

526 words, about 3 min
3

Three Automations, One Field, and a Doubled Counter

On Case, three automations react to Status changing to "Reopened": a before-save record-triggered flow that sets Reopen Count c to Reopen Count c + 1, a legacy workflow rule with a field update stamping Last Reopen Date c, and a Process Builder that reassigns the owner and fires an email alert. Agents report Reopen Count c climbing by two per reopen, a handful of cases failing with "maximum number of flow interviews" errors, and 5,000 cases loaded nightly by a data tool producing 5,000 duplicate emails plus UNABLE TO LOCK ROW.

726 words, about 4 min
4

The Case Page That Takes Nine Seconds

340 service agents work in a Lightning console split view on Case. p50 record page load is 9.2 seconds and p95 is 21 seconds; agents open about 60 cases a day each.

612 words, about 3 min
5

The Deployment That Passed in the Sandbox

A 42-component change set (6 Apex classes, 2 record-triggered flows, 1 custom object, 9 fields, 4 permission sets) validates clean in a Full Copy sandbox at 78% org-wide coverage. The production deployment is rejected at 71%.

717 words, about 4 min