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ServSafe Manager cheat sheet

ServSafe Manager · Keep the key ideas within reach.

Quick reference

Food Safety Management Systems

  • Five risk factors: buying from unsafe sources, failing to cook adequately, holding food at unsafe temperatures, using contaminated equipment, and poor personal hygiene.

  • TCS food must be kept out of the temperature danger zone of 41°F to 135°F (5°C to 57°C).

  • HACCP order: hazard analysis, identify critical control points, set critical limits, monitor, take corrective actions, verify, keep records.

  • Active managerial control means the person in charge monitors and documents the five risk factors during daily operations, not after an illness.

  • A monitoring plan states who checks, what is measured, when it is checked, and where the result is recorded.

  • Corrective actions include discarding product, reheating to a required temperature, adjusting or repairing equipment, and retraining staff.

  • Written procedures are recommended for cooling, reheating, hot and cold holding, date marking, and cleaning and sanitizing food-contact surfaces.

  • Calibrate thermometers at the ice point: 32°F (0°C) in ice water; the boil point is 212°F (100°C) at sea level.

  • Keep temperature and HACCP records on file and make them available to the regulatory authority on request.

Quick reference

Foodborne Microorganisms and Allergens

  • FATTOM: food, acidity (pH 4.6 to 7.5), temperature (41°F to 135°F), time, oxygen, and moisture (water activity 0.85 or higher).

  • Big Six: Nontyphoidal Salmonella, Salmonella Typhi, Shigella spp., Shiga toxin-producing E. coli, Hepatitis A, and Norovirus.

  • Nine major allergens: milk, eggs, fish, crustacean shellfish, wheat, soy, peanuts, tree nuts, and sesame.

  • Staphylococcus aureus lives on hands and in the nose and produces a toxin that survives cooking, so reheating does not make the food safe.

  • Bacillus cereus is linked to cooked rice and grains held at room temperature; Clostridium perfringens to slowly cooled meat, stews, and beans.

  • Clostridium botulinum grows without oxygen in low-acid canned food, garlic-in-oil, and vacuum-packed fish.

  • Listeria monocytogenes grows at refrigerator temperatures and is linked to deli meat, unpasteurized dairy, and other ready-to-eat food.

  • Hepatitis A and Norovirus spread from infected food handlers and contaminated shellfish and are not reliably destroyed by cooking.

  • Scombroid (histamine) poisoning comes from tuna, mahi mahi, and similar fish that were time-temperature abused.

Quick reference

Personal Hygiene

  • Handwashing: wet hands, apply soap, scrub 10 to 15 seconds, rinse, dry with a paper towel, then use the towel to turn off the faucet.

  • Wash hands before touching food or clean equipment and after restroom use, handling raw meat, touching the body or face, coughing, sneezing, eating, smoking, or taking out garbage.

  • Hand antiseptics are applied after washing, never in place of washing.

  • No bare-hand contact with ready-to-eat food: use single-use gloves, deli tissue, tongs, or utensils.

  • Gloves are changed between tasks and after 4 hours of continuous use; they are never washed, reused, or worn when torn.

  • Fingernails must be short, clean, and unpolished with no artificial nails; the only allowed jewelry is a plain band ring.

  • Exclude from the operation for vomiting, diarrhea, jaundice, or a diagnosed Big Six infection; restrict for a sore throat with fever or an infected wound on the hand or arm.

  • Food handlers must report vomiting, diarrhea, jaundice, sore throat with fever, infected lesions, or Big Six exposure to the person in charge.

  • Employees may drink only from a covered container with a straw, in a designated area away from food preparation.

Quick reference

Purchasing, Receiving, and Storage

  • Purchase only from approved, reputable suppliers whose inspection reports show they are in compliance.

  • Receiving temperatures: milk 41°F (5°C), shell eggs 45°F (7°C), live shellfish 45°F (7°C), hot TCS food 135°F (57°C) or higher, frozen food solid.

  • Reject deliveries with temperature abuse, torn packaging, missing labels, expired dates, pest evidence, or ice crystals that indicate thawing and refreezing.

  • Keep shellstock identification tags on file for 90 days from the date the last shellfish from that container was served.

  • Storage order, top to bottom: ready-to-eat food, whole seafood, whole cuts of beef and pork, ground meat, poultry.

  • Refrigerators hold food at 41°F (5°C) or lower, freezers at 0°F (-18°C) or lower, dry storage at 50°F to 70°F (10°C to 21°C).

  • Store food at least 6 inches off the floor and never store chemicals above or beside food.

  • Date marking: ready-to-eat TCS food held more than 24 hours is marked and discarded within 7 days at 41°F, counting the preparation day as day 1.

  • FIFO rotation: the oldest product is used first and newer product is stored behind it.

Quick reference

Food Preparation and Cooking

  • 165°F (74°C) for 15 seconds: poultry, stuffing, stuffed dishes, reheated leftovers, and microwaved food.

  • 155°F (68°C) for 17 seconds: ground meat, ratites, and injected meats.

  • 145°F (63°C) for 15 seconds: whole cuts of beef and pork, whole seafood, and eggs for immediate service; whole cuts of meat rest 3 minutes.

  • Hot hold at 135°F (57°C) or higher; cold hold at 41°F (5°C) or lower.

  • Cooling: 135°F to 70°F within 2 hours, then 70°F to 41°F within 4 more hours, 6 hours total.

  • Reheat TCS food for hot holding to 165°F (74°C) for 15 seconds within 2 hours.

  • Approved thawing: under refrigeration at 41°F or lower, under running water at 70°F or lower, in a microwave if cooked immediately, or as part of cooking.

  • Vegetables, grains, and legumes cooked for hot holding reach 135°F (57°C).

  • Four-hour rule: TCS food held without temperature control must start at 41°F or lower (cold) or 135°F or higher (hot) and is discarded after 4 hours.

Quick reference

Cleaning, Sanitizing, and Facility Maintenance

  • Cleaning removes food and soil; sanitizing reduces pathogens to safe levels, and a surface must be cleaned before it can be sanitized.

  • Sanitizer levels: chlorine 50 to 99 ppm, iodine 12.5 to 25 ppm, quaternary ammonium per the manufacturer's label.

  • Check sanitizer concentration with test strips and change the solution when it is dirty or below the required level.

  • Allow about 30 seconds of contact time for chlorine and quats, then let items air dry.

  • Three-compartment sink: wash with detergent, rinse in clean water, sanitize in the third sink, then air dry.

  • Clean and sanitize food-contact surfaces every 4 hours during continuous use and after any contamination event.

  • Dishwasher final rinse: 180°F (82°C) for a stationary single-temperature rack machine or 165°F (74°C) for a conveyor machine.

  • Integrated pest management: seal openings, remove food and water sources, and work with a licensed pest control operator.

  • Backflow is prevented with an air gap or a vacuum breaker; never connect a hose directly to a drain or chemical line.