Salesforce Marketing Cloud Administrator study materials
Salesforce Marketing Cloud Administrator study resources

Salesforce Marketing Cloud Administrator flashcards

Salesforce Marketing Cloud Administrator · Build recall with a focused review session.

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Member ID (MID)
A unique numeric identifier assigned to each Marketing Cloud Business Unit. APIs, FTP folders, and tracking data use the MID to identify the correct business unit.
Sender Authentication Package
An SFMC configuration that authenticates a branded sending domain using SPF and DKIM, optionally provides a dedicated IP, and enables Reply Mail Management for that domain.
Installed Package API Integration
A component in an Installed Package that creates a Client ID and Client Secret and defines the API scopes an external application uses to call Marketing Cloud APIs.
Server-to-Server API Integration
An API integration type that signs a JWT with a public key registered in the package, exchanges it for an access token, and needs no interactive user login.
Role in Marketing Cloud
A collection of permissions assigned to users. A user's effective permissions are the union of the roles assigned to them in the current Business Unit.
Enterprise 2.0 account
An account structure where multiple Business Units share content, Data Extensions, and audiences through shared folders while keeping separate subscriber data by default.
SAML 2.0 single sign-on
An authentication setup where Marketing Cloud trusts an identity provider's SAML assertions. Users still need a Marketing Cloud user record with a matching username.
IP allowlisting
A security setting that restricts Marketing Cloud logins to connections originating from approved IP address ranges; all other connection attempts are blocked.
All Subscribers list
A per-Business-Unit list of subscriber records keyed by Subscriber Key. It stores email status such as Active, Held, Unsubscribed, or Bounced for suppression.
Subscriber Key
A unique identifier for a subscriber in Marketing Cloud. It defaults to the email address but should be a stable unique value such as a CRM contact ID.
Sendable Data Extension
A Data Extension whose records can be used as an audience. It requires one field mapped as Subscriber Key and one field mapped as Email Address.
Contact Builder Contact Key
The unique identifier for a contact in Contact Builder. One Contact Key can link to multiple channel addresses such as email addresses and mobile numbers.
Publication list
A list that subscribers can opt into or out of individually. Unsubscribing from a publication list does not unsubscribe the subscriber from all sends.
Filtered Data Extension
A Data Extension whose records are selected from a source Data Extension using filter criteria. Its records refresh on a defined schedule or on demand.
Synchronized Data Extension
A Data Extension populated from a Salesforce object through Marketing Cloud Connect. It refreshes on a schedule and supports sends and Journey Builder entry.
Subscriber status Held
A subscriber status that temporarily stops sends to a record while keeping it in the list. Held subscribers are excluded from sends until changed.
Send Classification
A send-level setting that determines whether an email is Commercial or Transactional. It controls unsubscribe handling, CAN-SPAM requirements, and tracking defaults.
Reply Mail Management
A feature that handles replies to a sending domain authenticated by a Sender Authentication Package. It can forward, auto-reply, or route replies to a mailbox.
MobileConnect keyword
A short word that subscribers text to a short code or long code. Keywords can trigger opt-in, opt-out, or a specific response message.
Triggered Send definition
A configuration that sends an email when triggered by an API call or interaction. It references an email, a send classification, and a Triggered Send Data Extension.
MobilePush tag
A label applied to a mobile contact for segmentation and targeting in push sends and journeys. Tags can be set through the API or the app SDK.
Content Builder shared folder
A folder in Enterprise 2.0 visible to multiple Business Units, letting them reuse the same email and content block assets across BUs.
Journey Builder entry source
The event or audience that adds contacts to a journey, such as a Data Extension, an API event, or a Salesforce Data event.
Commercial send classification
An email classification for marketing messages that requires a physical mailing address and an unsubscribe link and honors subscriber unsubscribe status.
Enhanced FTP
A file transfer area for Marketing Cloud with separate folders per Business Unit. It is used for imports, extracts, and file drops in Automation Studio.
Audit Trail
A log of user activity and configuration changes in Marketing Cloud. Administrators can review and export it to investigate changes or access issues.
IP warming
A gradual increase in send volume from a new dedicated IP address. It builds sender reputation with mailbox providers over days or weeks.
Marketing Cloud Connect
An integration between Marketing Cloud and a Salesforce org. It enables Synchronized Data Sources, send tracking in Salesforce, and Journey Builder Salesforce events.
Data retention policy
A setting that removes Data Extension records or tracking data after a specified period. It helps manage storage and comply with data-handling policies.
Business Unit access
The set of Business Units a user can switch into. Users see data and settings only for BUs where they hold a role.
API scope
A permission granted to an Installed Package that defines which Marketing Cloud API endpoints and operations the integration is allowed to call.
Enterprise admin
A user role with permissions across all Business Units in an enterprise account, including creating BUs and managing shared settings and assets.