UK Taxi & PHV study plan

List every licence type involved in the trade (hackney carriage driver, PHV driver, PHV operator, vehicle/hackney carriage and PHV vehicle licences) and state which authority issues each and for what term.

Explain the 'fit and proper person' test and list at least six evidential strands a licensing authority weighs (DBS/enhanced check, medical, DVLA licence check, right to work, references, convictions and cautions, complaints history).

Contrast hackney carriage and private hire on plying for hire, pre-booking through an operator, signage, roof signs and advertising restrictions.

Set out the enforcement ladder open to a licensing authority: conditions, warnings, suspension, revocation and prosecution, and note the right of appeal to the magistrates' court.

Answer 30 licensing practice questions closed-book and log every error with the correct rule and its source.

Summarise vehicle licensing mechanics: compliance tests, plating, age/emissions limits and what happens if a vehicle fails.

Trace the complaint, review and appeal route from a licensing decision to the magistrates' court, in the correct order.

State the driver's baseline legal duties - valid licence for the class, insurance covering hire and reward, current MOT where applicable, seatbelt law - and the consequence of breaching each.

Apply the correct speed limits for built-up areas, single carriageways, dual carriageways and motorways, including variations for vehicle class and towing.

Tabulate the main endorsable offences with their penalty points or disqualification ranges: speeding, careless and dangerous driving, hand-held mobile use, no insurance, seatbelt offences.

Summarise the hierarchy of road users and the rules on junctions, roundabouts, crossings, cyclists, horse riders and pedestrians.

Apply stopping, waiting, parking, bus-lane, box-junction and loading restrictions to real pickup and set-down decisions.

Interpret road signs, markings, signals and lane discipline from 25 written descriptions without any pictures.

Write out the post-collision procedure in order: stop, secure the scene, warn traffic, first aid, exchange details, report to police within the legal time limit, notify insurer and operator.

Name the five most important routes out of your operating area (hospital, main rail station, airport, stadium, city centre) and the key junctions on each.

Plan a route from memory using postcodes, grid references and landmark sequencing, then state one alternative.

Build a route bank of 20 landmark-to-landmark journeys, each with distance, typical off-peak time and two alternative routes.

Order the main roads between key destinations and identify the one-way streets, no-turn junctions and restricted turns on each.

Estimate peak versus off-peak journey times and name the congestion hotspots, school-run pinch points and event-day closures in your area.

Design accessible routes that avoid steps, steep gradients, cobbles and planned roadworks for passengers with mobility needs.

Carry out and record a full walk-round vehicle check: tyre tread against the 1.6 mm legal minimum and pressures, lights, fluids, wipers, mirrors, brakes, bodywork and dashboard warning lights.

Explain what each common warning light means, when a defect makes the vehicle unroadworthy, and the correct defect-reporting and withdrawal-from-service chain.

Apply the Equality Act 2010 duties to wheelchair users, assistance dogs and disabled passengers, including the section 165 obligations and when a valid exemption certificate applies.

Outline safeguarding duties: recognise indicators of abuse, child sexual exploitation, trafficking and radicalisation, and state the correct reporting path and when to use 999 rather than 101.

Demonstrate the accessibility features of the vehicle and describe how to assist passengers boarding, alighting, stowing mobility aids and securing a wheelchair safely.

Script and rehearse a full journey in clear spoken English: greeting, confirming the booking and destination, quoting or explaining the fare, offering assistance, closing and confirming payment.

Adapt communication for deaf or hard-of-hearing, non-English-speaking, elderly, anxious and distressed passengers, using written notes, text messages and simple plain-English phrasing.

Handle a complaint or conflict using a fixed sequence: listen, acknowledge, clarify, resolve within policy, or escalate and record.

Identify lone-worker risks - late-night pickups, cash handling, assault, false allegations, fatigue - and name the controls: check-in calls, CCTV, partition screens, duress codes and prompt reporting.

Separate DVLA-notifiable medical conditions from those that must also be reported to the employer or licensing authority, and state the eyesight and fatigue rules that apply.

Explain how a taximeter is set, sealed, tested and re-certified, and state exactly what a driver must do if the seal is broken or the meter misreads.

Calculate fares from the local fare table for given distances and waiting times, including airport surcharges, extra passengers, luggage and night or holiday rates.

Issue correct receipts and reconcile cash, card and account payments at end of shift, recognising common card-fraud and short-change tricks.

Sit a full timed mock exam across all eight domains and review every error against the source rule.