Postal Exam 916 flashcards
Postal Exam 916 · Build recall with a focused review session.
32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- Personal protective equipment
- Gear worn to reduce injury risk, such as safety shoes, gloves, eye protection, and high-visibility vests; inspect before each use and replace when damaged.
- Safe lifting technique
- Bend at the knees and hips, keep the load close to the body, keep the back straight, lift with the legs, and avoid twisting while carrying.
- RACE fire response
- Rescue anyone in danger, Alarm or alert others, Contain the fire by closing doors, then Evacuate or Extinguish only if trained and safe.
- Bloodborne pathogen precautions
- Treat all blood and body fluids as infectious; wear gloves, avoid direct contact, and place waste in labeled biohazard containers before washing hands.
- Lockout/tagout rule
- Only the authorized employee who applied a lock or tag may remove it; no worker may remove another person's lock or tag.
- Reporting a hazard
- Stop the task if it is unsafe, warn nearby coworkers, and notify the supervisor immediately rather than attempting repairs you are not authorized to make.
- Blocked emergency exit
- Exits, aisles, and fire equipment must stay clear at all times; stored items blocking them must be moved and the condition reported.
- Active listening
- Give full attention, avoid interrupting, paraphrase what you heard, and ask clarifying questions to confirm the message was understood correctly.
- Chain of command
- Route questions and problems to your immediate supervisor first, then escalate upward only when the issue is unresolved or unsafe.
- Read-back confirmation
- For critical instructions, repeat the message back to the speaker, including numbers and locations, so it can be verified as received correctly.
- Shift handoff
- A brief report covering what was completed, what remains, and any hazards or equipment problems the next worker must know about.
- Constructive feedback
- Describe the specific behavior and its impact rather than attacking the person, and offer a concrete alternative for the next time.
- Escalating an unsafe order
- If an instruction conflicts with safety rules, state the concern, ask for clarification, and refuse the task until a supervisor resolves it.
- Transposition error
- A mistake where two digits or letters are swapped, such as 46 for 64; read numbers back or compare against the source to catch it.
- Three-point verification
- Confirm a key value against the source document, the item or its label, and the manifest before releasing the item downstream.
- Sequence check
- Periodically scan sorted items to confirm they remain in correct alphabetical or numeric order rather than checking only at the end.
- Batch count reconciliation
- Count the items in each batch, compare against the expected total on the paperwork, and investigate any difference before moving to the next batch.
- Checklist initials
- Initialing each completed step creates a record that the step was actually done and helps expose any step that was skipped.
- Stopping on a discrepancy
- When records do not match, pause the process, re-verify against the original source, and report the mismatch rather than guessing or correcting silently.
- Ambiguous date formats
- Numeric dates such as 03/04/2025 can mean March 4 or April 3; confirm the convention in use before acting on a deadline.
- Absence notification
- Report an absence to your supervisor as early as policy requires, before the shift begins, and state when you expect to return.
- Following through
- When given a task, complete it or report back with status before the deadline, even if the outcome is incomplete or delayed.
- Owning a mistake
- Disclose the error promptly to the supervisor, describe what happened, and help correct it rather than concealing or minimizing it.
- Mail privacy rule
- Postal employees must not open, read, or disclose the contents of mail; doing so violates privacy rules and can be a criminal offense.
- Time record integrity
- Record only hours actually worked; falsifying a timecard or clocking in for another employee is dishonest and grounds for discipline.
- Self-directed work
- Once trained on a routine, complete it on schedule without waiting for reminders, and ask for help only when a real obstacle appears.
- Signs of heat illness
- Dizziness, nausea, headache, confusion, or stopped sweating indicate heat illness; move the person to shade, cool them, and get help immediately.
- Pushing versus pulling
- Push loads with the legs and body weight where possible, keep the back straight, and avoid pulling with outstretched arms.
- Task rotation
- Alternating between different physical tasks reduces strain from repeated identical motions and helps prevent overuse injuries during long shifts.
- Anti-fatigue mat
- A cushioned mat placed where workers stand reduces pressure on the feet, legs, and lower back during long periods of standing.
- Fatigue impairment
- Being overly tired slows reaction time and judgment; report severe fatigue to your supervisor rather than performing safety-sensitive tasks while impaired.
- Warm-up before lifting
- A few minutes of light movement and stretching increases blood flow and prepares muscles for repeated lifting, carrying, and bending.