Postal Exam 955 case studies
Postal Exam 955 · Put your knowledge to work in context.
Postal Exam 955 is a hiring assessment used within the United States Postal Service application process. This page is an independent study resource: it is not affiliated with, endorsed by, or published by USPS, and it does not reproduce any official test material. Before you plan a study schedule, note an important limitation. When this page's source was retrieved on 2026-10-31, the USPS About page at about.usps.com/careers/employment/postal-exam-955.htm returned a 'Page or file not found' error. Topics on this exam: Verbal Reasoning, Numerical Reasoning, Attention to Detail / Error Checking, and Workplace Scenarios (Situational Judgment). The Postal Exam 955 case studies are 5 cases and about 2,392 words.
1Dock Dispatch Cutoff
You supervise the outgoing dock at a processing facility. Tonight's hub truck departs at 22:00. Three containers are already staged: A holds 4,180 pieces, B holds 2,965, and C holds 3,875. At 20:40 a late collection arrives with 2,340 more pieces.
394 words, about 2 min2Forwarding and Return Rules
A facility memo gives these rules. (1) A forwarding order is valid for 12 months measured from the date the customer moved, not from the date the order was filed. (2) Items endorsed 'Return Service Requested' are never forwarded; they are returned to the sender with the new address. (3) First-Class Mail and Priority Mail are forwarded at no charge.
540 words, about 3 min3Delivery Confirmation Audit
You are auditing eight delivery-confirmation records against the route manifest. Abbreviations are allowed: Ave = Avenue, Ln = Lane, Rd = Road. A record is a match if street number, street name, suffix, and ZIP all agree with the manifest. It is an address error if the street name, suffix, or number conflicts with the manifest range.
562 words, about 3 min4Conveyor Smell at Cutoff
You are a mail handler on the night shift. At 01:15 a jam on conveyor line 2 is cleared. While restarting, you notice a frayed edge on the belt and a hot, burning smell near motor 3. Your supervisor is on the phone and told the team at 01:00 that the truck must leave by 01:45 or the facility misses the hub connection.
453 words, about 2 min5Window Staffing and Break Decision
A retail window has three clerk stations. Between 10:00 and 12:00, customer arrivals average 42 per hour. Each transaction averages 4 minutes, so one clerk serves 15 customers per hour. Two clerks are scheduled from 10:00; the third is on a 30-minute break from 10:30 to 11:00.
443 words, about 2 min