Vermont CNA (LNA) study materials
Vermont CNA (LNA) study resources

Vermont CNA (LNA) common mistakes

Vermont CNA (LNA) · Understand the traps and how to avoid them.

Mistake 1

When a resident asks for a prescribed pill, a tube-feeding rate change, or a dressing change, the aide does it themselves to save the nurse a trip.

Aides want to be helpful, the request looks small and routine, and the line between 'assisting' and 'practicing nursing' was never made concrete during training.

What to do instead

Treat medication administration, tube-feeding rate or volume, sterile dressings, oxygen settings, and any treatment change as nurse-only tasks. Say 'I'll get the nurse right now,' stay with the resident, and report the request. Know the Vermont LNA task list and never accept a task you were not trained and delegated to perform.

Mistake 2

Finishes sentences for a resident with slow or slurred speech, answers questions on their behalf, or nods as if understanding when they don't, then charts 'resident unable to communicate.'

Silence feels awkward, time pressure is real, and aides fear falling behind schedule if they wait for a full response.

What to do instead

Sit at eye level, ask one yes/no question at a time, and allow at least a full minute for a reply. Offer a communication board or pen, and confirm understanding by repeating back what you heard. Report the actual speech pattern to the nurse instead of labeling the resident unable to communicate.

Mistake 3

Wears gloves into the room, performs perineal care, then with the same gloves touches the call light, bed rail, and clean linens and opens the door before removing them.

Gloves feel like a substitute for handwashing, and glove removal is treated as an afterthought rather than part of the task.

What to do instead

Gloves come off at the point of contamination, before touching any clean surface or leaving the room. Perform hand hygiene before gloving and immediately after removal. Clean hands are the last thing that touches the resident and the first thing that touches the next resident.

Mistake 4

The resident says 'not today' to a shower; the aide replies 'it's on the care plan,' closes the door, and proceeds anyway, then documents that the bath was given.

The aide treats the care plan as an order that overrides the person and fears being written up for a missed task.

What to do instead

Stop at the refusal, tell the resident you will let the nurse know and offer again later, notify the nurse, and document the refusal in the resident's own words. A competent resident may refuse any care; documenting care that was not given is falsification and a reportable offense.

Mistake 5

Uses one washcloth for the entire bath and washes the perineum first, or washes the face with the cloth already used on the feet, without changing the water.

Efficiency habits picked up from watching others; 'clean to dirty' is memorized as a phrase but not practiced as a sequence.

What to do instead

Work head to toe and clean to dirty: eyes (inner to outer with a separate corner), face, neck, arms, trunk, legs, back, then perineum last, front to back, with a fresh cloth and fresh water. Change washcloths and water whenever soiled.

Mistake 6

Feeds a resident with a swallowing problem while the bed is only at 30 degrees and offers water from a straw between bites so the meal finishes faster.

Speed pressure, plus the tray is treated as a feeding task rather than a swallowing-safety task.

What to do instead

Sit the resident as upright as tolerated with feet supported, check the tray against the diet card and thickened-liquid order, use a spoon with small bites, and keep them upright about 30 minutes after eating. Report coughing, wet voice, or food pocketing immediately.

Mistake 7

Tells a resident asking for the bedpan or toilet to 'hold on' or 'wait until I finish' for 20–30 minutes, or props them on a bedpan and leaves without checking back.

Call lights are triaged as interruptions and continence care is viewed as low-skill, low-priority work.

What to do instead

Answer toileting requests promptly and offer scheduled toileting before meals, before bed, and on waking. Check back within a few minutes, limit bedpan time, and report new incontinence, blood, or pain on urination.

Mistake 8

Lifts the resident by the arms or under the shoulders during a transfer, with wheelchair brakes unlocked and no gait belt, then leaves the bed raised afterward.

The resident's arms feel like the nearest handle, and the aide underestimates both the fall risk and their own risk of injury.

What to do instead

Lock the brakes, lower the bed and raise the head, apply a gait belt over clothing, stand on the resident's weaker side, and coach 'nose over toes' with a pivot; never pull on arms or the walker. Afterward lower the bed and place the call light and personal items within reach before leaving.

Mistake 9

Forces a joint to end range or gives a quick bounce to 'loosen' it, skips the unaffected side because 'it's fine,' and does range of motion only when there is spare time.

Progress is misread as pushing past pain, and ROM is treated as optional exercise rather than a care-plan order.

What to do instead

Support the limb above and below the joint, move slowly and smoothly only to the point of resistance or complaint of pain, and stop and report pain. Follow the care plan for both sides and the prescribed repetitions, and document exactly what was done.

Mistake 10

Counts respirations for 15 seconds and multiplies by four while announcing 'I'm counting your breathing now,' and records a single high blood pressure without telling the nurse.

Shortcuts save time, and abnormal values are assumed to be 'just the resident's baseline.'

What to do instead

Count respirations for a full 30 seconds (times two) or 60 seconds if irregular, doing it right after the pulse without announcing it. Use the correct cuff size with the arm supported at heart level and repeat an abnormal reading; report any value outside the resident's stated parameters to the nurse promptly and document what you reported and to whom.