ACA CCM study materials
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ACA CCM flashcards

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34 cards. Read the term and the definition here. The deck at the top of this page is optional.

Case Management Process Steps
Intake and screening, assessment, problem identification, care planning, implementation, monitoring, evaluation, and closure or transition, generally applied in that order.
Case Management Definition
A collaborative process assessing, planning, implementing, coordinating, monitoring, and evaluating options and services to meet a client's health needs.
Care Plan Goals
Goals must be measurable, time-bound, client-centered, and linked to specific interventions with assigned responsibility for each action.
Transition Planning Timing
Discharge and transition planning begins at intake so that post-service needs, resources, and referrals are arranged before services end.
Case Closure Criteria
Closure occurs when goals are met, the client no longer needs services, the client withdraws, or coverage ends, and is documented with a summary.
Maslow's Hierarchy
Needs ordered from physiological, safety, belonging, esteem, to self-actualization; lower-level needs generally take priority until reasonably met.
Stages of Change
Precontemplation, contemplation, preparation, action, maintenance, and relapse; relapse is a normal stage in the cycle rather than failure.
Motivational Interviewing
A directive, client-centered counseling style using open questions, affirmations, reflections, and summaries to strengthen the client's own motivation.
PHQ-9 Purpose
A nine-item screening tool that measures depression severity and can track response to treatment over time.
Suicide Risk Assessment
Evaluation of ideation, plan, intent, access to means, prior attempts, and protective factors to determine level of intervention needed.
Medicare Part A
Hospital insurance covering inpatient hospital stays, skilled nursing facility care after a qualifying stay, hospice, and some home health.
Medicare Part B
Medical insurance covering physician services, outpatient care, durable medical equipment, and preventive services, subject to premiums.
Medicaid Funding
A joint federal-state program administered by states, with eligibility and covered benefits varying by state within federal requirements.
Prior Authorization
A utilization management requirement that the payer approve a service before it is delivered for coverage to apply.
HIPAA Treatment Payment Operations
Permits disclosure of protected health information without authorization for treatment, payment, and healthcare operations purposes.
Functional Independence Measure
A standardized tool scoring independence in motor and cognitive activities of daily living to track rehabilitation progress.
HCBS Waiver
A Medicaid program that funds home and community-based services so eligible people can live outside institutional settings.
ADA Reasonable Accommodation
An adjustment to a job or program enabling a qualified person with a disability to participate, unless it causes undue hardship.
Referral Verification
Confirming a resource's eligibility criteria, availability, cost, and location, and obtaining client consent before sharing information.
Informed Consent Elements
Client capacity, disclosure of risks and benefits, understanding of information, and voluntary agreement without coercion.
Mandatory Reporting
Legal duty to report suspected child abuse, elder abuse, or dependent adult abuse to the designated agency, overriding confidentiality.
Ethical Principles
Autonomy, beneficence, nonmaleficence, justice, fidelity, and veracity guide professional decisions when duties conflict.
Advance Directive
A written statement such as a living will or healthcare power of attorney expressing treatment preferences if the person loses capacity.
Dual Relationship Risk
A second relationship with a client, such as business or social, that may impair judgment or exploit the client's trust.
Title VI Language Access
Requires federally funded programs to provide meaningful access to limited-English-proficient individuals, typically through qualified interpreters.
Qualified Interpreter Use
Clinical communication should use trained medical interpreters rather than family members or children, with interpreter use documented.
Cultural Humility
An ongoing process of self-reflection and openness to the client's cultural identity, recognizing power imbalances rather than claiming mastery.
Social Determinants
Conditions such as income, housing, education, food security, and transportation that shape health outcomes and access to care.
SBAR Handoff
A structured communication format covering Situation, Background, Assessment, and Recommendation to convey clinical information concisely.
Late Entry Documentation
A note added after the fact must be labeled late and include the actual entry date, time, and reason, without altering earlier records.
Minimum Necessary Standard
Requires limiting use or disclosure of protected health information to the least amount needed to accomplish the purpose.
Teach-Back Method
Asking the client to restate information in their own words to confirm understanding and correct misunderstandings.
Scope of Practice
The range of duties a professional may legally perform, defined by state licensure law and further limited by employer policy.
Advocacy Levels
Client-level advocacy for an individual, system-level advocacy within organizations, and legislative advocacy for policy change.