ACA CCM study plan

Map the full case management process into a written 8-stage flowchart from intake through closure

Define each core case management function (intake, assessment, planning, coordination, monitoring, advocacy, transition, closure) in your own words

Draft 15 original practice questions on process sequencing and self-score them

Build a one-page glossary of case management terminology you can review weekly

Compare assessment, care-planning, and monitoring models and write a one-paragraph summary of each

Outline how a care plan is developed, implemented, and revised when client needs change

Analyze three case scenarios and justify the correct next step in each

Identify the documentation and coordination touchpoints where case managers most often err

Diagram the major U.S. healthcare delivery settings and payer types (public vs. private) and label how each is financed

Trace the referral pathway from acute care to rehabilitation to community-based services

List at least 12 community resources by category (housing, food, transportation, vocational, behavioral health) with the eligibility criteria for each

Compare levels of care (inpatient, outpatient, home-based, long-term) on cost, intensity, and appropriateness

Summarize the biopsychosocial model and apply it to two client vignettes

Explain common behavioral health conditions and how each affects case management planning

Describe motivational interviewing and stages-of-change and script two short client dialogues using them

Identify warning signs of crisis (self-harm, substance misuse, decompensation) and the appropriate escalation steps

Outline the core legal concepts: confidentiality, informed consent, mandatory reporting, and scope of practice

Apply privacy and consent rules to four written scenarios and defend each decision

Draft an ethical decision-making framework you can apply to conflicts between client autonomy and safety

Identify common boundary and dual-relationship pitfalls and write a personal mitigation plan

Draft documentation standards for progress notes, care plans, and incident reports, then rewrite two weak sample notes to meet them

Practice writing a SOAP-style or structured progress note from a provided scenario

Explain cultural humility and identify at least six dimensions of diversity that affect care

Describe how to work effectively with an interpreter and adapt communication for health literacy and disability needs

Define the case manager's advocacy role at the client, organizational, and policy levels with one example of each

Map a personal professional development plan including certification maintenance and continuing education

Revisit Domain 1 weak spots from Week 1-2 quizzes and re-study the two lowest-scoring areas

Write a 20-question mixed-domain practice set and self-score it

Complete two timed full-length practice exams and record scores by domain

Review every missed item and write a one-line correction for each

Re-drill your three weakest domains using your own glossary and notes

Finalize a one-page exam-day strategy sheet covering pacing and question-approach tactics