CIAQM case studies
CIAQM · Put your knowledge to work in context.
The CIA Quality Management (CIAQM) Exam is a professional certification focused on quality management within the internal audit function. It is designed for internal audit professionals, quality assurance reviewers, and audit managers who want to demonstrate expertise in building, running, and improving a quality assurance and improvement program (QAIP). The CIAQM case studies are 5 cases and about 2,977 words.
1The Overloaded QAIP Coordinator
A five-person internal audit team in a mid-sized water utility has a QAIP that exists mostly on paper. The audit manager, who also serves as the QAIP coordinator, performs all engagement-level reviews herself.
642 words, about 3 min2The External Assessment Scope Dispute
A regional credit union's internal audit function is preparing for its first external quality assessment (EQA). The CAE proposes to scope the EQA to the last 18 months of engagements and to exclude the two most recent engagements because they are 'still being finalized.' The function has 9 auditors, an active co-sourcing arrangement for IT audits, and a QAIP that was implemented 14 months ago.
583 words, about 3 min3The Metric That Looked Great
An internal audit department reports a 'QAIP health score' to the audit committee each quarter. The score is a weighted average of four metrics: engagement review completion (40%), average review turnaround time (30%), number of findings closed (20%), and stakeholder satisfaction survey results (10%).
599 words, about 3 min4The Co-Sourced Team's Quality Gap
A hospital group's internal audit function of 6 staff co-sources all cybersecurity and clinical-systems audits to a specialist firm. The co-sourced work represents 45% of the annual audit plan by hours and covers the highest-risk areas.
562 words, about 3 min5Continuous Improvement Without a Crisis
A government internal audit office has a functioning QAIP: engagement reviews are substantive, an internal assessment was completed last year with two minor findings (both closed), and there have been no significant quality issues. The CAE wants to demonstrate 'continuous improvement' but is unsure what to do when there is no obvious problem.
591 words, about 3 min