CMC (ACAC) case studies
CMC · Put your knowledge to work in context.
The Certified Management Consultant (CMC®) is a management consulting credential administered in the United States by IMC USA, which describes itself as the recognized certifying body in the U.S. for the CMC® designation. IMC USA states that the CMC® conforms to the international standards of the International Council of Management Consulting Institutes, and that IMC USA is a founding member of that council. The credential is aimed at management consultants - IMC USA's site addresses independent consultants as well as boutique firms that can apply for certification as a CMC-Firm - who want to demonstrate a high level of expertise and knowledge to clients. The CMC case studies are 5 cases and about 2,491 words.
1The Engagement That Outgrew Its Proposal
A certified management consultant signed a fixed-fee proposal for a 6-week operations review at a 240-person distribution company. Fee: 48,000, deliverables: process map, waste analysis, and a prioritized improvement list.
524 words, about 3 min2The Recommendation the Sponsor Does Not Want
A consultant is 8 weeks into a 12-week organizational design engagement for a 900-person insurer. The sponsor is the COO, who commissioned the work to justify consolidating three claims units into one.
506 words, about 3 min3The Data That Does Not Add Up
A consultant is building a business case for a client's $2.1M automation investment. The client's operations manager supplies a spreadsheet showing a 32% labor-cost reduction, which drives the payback to 14 months.
457 words, about 2 min4The Referral That Blurs the Lines
A consultant completes a successful 10-week lean engagement with a mid-size manufacturer. Two months later the client's VP of Operations asks the consultant to recommend 'a good IT systems integrator' for an ERP project worth roughly 1.5M.
500 words, about 3 min5The Deadline the Evidence Cannot Meet
A consultant is conducting a customer-satisfaction diagnostic for a 60-location retail chain. The agreed method is a stratified survey of 1,200 customers plus 25 store visits, to be completed over 6 weeks.
504 words, about 3 min