ACHPN study materials
ACHPN study resources

ACHPN cheat sheet

ACHPN · Keep the key ideas within reach.

Quick reference

Interdisciplinary Team Collaboration and Palliative Care Practice Models

  • Medicare hospice Conditions of Participation require an interdisciplinary group (IDG) that includes a physician, an RN, a social worker, and a chaplain or spiritual counselor; the IDG reviews and updates each patient's plan of care at least every 15 days.

  • Hospice volunteer services must be documented, and volunteer hours must equal at least 5% of total patient care hours under the Medicare hospice benefit.

  • Four Medicare hospice levels of care: routine home care; continuous home care for a crisis (at least 8 hours of care in a 24-hour period, more than half provided by an RN); general inpatient care for uncontrolled symptoms; and inpatient respite care limited to 5 consecutive days.

  • National Consensus Project palliative care domains: structure and processes of care; physical; psychological and psychiatric; social; spiritual, religious, and existential; cultural; care of the patient nearing end of life; ethical and legal aspects.

  • Total pain (Cicely Saunders) has four components - physical, psychological, social, and spiritual; refractory pain that resists opioid titration usually has a nonphysical driver that must be identified and treated.

  • Role mapping on the team: physician or NP for eligibility, certification, and complex symptom management; RN for assessment and case management continuity; social worker for psychosocial, financial, legal, and caregiver resources; chaplain for spiritual and existential assessment.

  • A face-to-face encounter by a hospice physician or NP is required within the 30 days before the start of the third and later benefit periods, and the encounter must be related to the terminal condition.

  • Structured handoff tools (SBAR: Situation, Background, Assessment, Recommendation) reduce omission errors when care transfers between team members or settings.

Quick reference

Communication, Goals-of-Care Discussions, and Advance Care Planning

  • SPIKES framework for serious news: Setting up the conversation, assessing the patient's Perception, obtaining an Invitation, giving Knowledge in small chunks, responding to Emotions, and summarizing a Strategy.

  • NURSE statements for responding to emotion before delivering more information: Naming, Understanding, Respecting, Supporting, and Exploring.

  • Ask-Tell-Ask: elicit what the patient already knows and wants to know, give a small amount of information, then check understanding before continuing.

  • The core domains of a goals-of-care conversation are code status, intubation and mechanical ventilation, hospitalization and ICU transfer, artificial nutrition and hydration, and preferred place of death.

  • Advance directive categories: living will (stated treatment preferences), durable power of attorney for health care (designates a surrogate), and portable clinician orders (POLST/MOLST) that translate goals into actionable orders for seriously ill patients.

  • POLST is intended for patients with serious illness or frailty, not for healthy adults, and it travels with the patient across care settings as a signed medical order.

  • Teach-back (asking the patient to restate the plan in their own words) is the standard check for comprehension; qualified medical interpreters must be used rather than family members.

  • Plain-language rule: limit a single conversation to about three key messages and confirm understanding, since average adult health literacy in the United States is below high-school reading level.

Quick reference

Pain Assessment and Management

  • WHO three-step analgesic ladder: step 1 non-opioid with or without adjuvant; step 2 weak opioid for mild-moderate pain; step 3 strong opioid for moderate-severe pain; adjuvant analgesics may be added at any step.

  • Anchor equianalgesic conversions: morphine 10 mg parenteral = 30 mg oral; hydromorphone 1.5 mg parenteral = 7.5 mg oral; oxycodone 20 mg oral is roughly equal to morphine 30 mg oral; fentanyl 25 mcg/h transdermal is roughly equal to 60 mg oral morphine per 24 hours (published tables vary).

  • Breakthrough dose = approximately 10-20% of the total 24-hour scheduled opioid dose, offered as needed and reassessed at the drug's expected peak effect.

  • Opioid rotation rule: reduce the calculated equianalgesic dose by about 25-30% when switching drugs, because of incomplete cross-tolerance, then titrate to effect.

  • Renal failure: morphine's active metabolites accumulate and cause myoclonus and sedation; prefer fentanyl, hydromorphone, or methadone. Meperidine is avoided because normeperidine accumulation lowers the seizure threshold.

  • Every scheduled opioid requires a bowel regimen (stimulant with or without an osmotic agent); methylnaltrexone or naloxegol are options for refractory opioid-induced constipation.

  • Adjuvant selection: gabapentinoids, duloxetine, or nortriptyline for neuropathic pain; dexamethasone for bone pain, capsular liver pain, or nerve compression; NSAIDs for somatic and inflammatory pain; ketamine for refractory pain.

  • Assessment: 0-10 numeric rating scale for adults, Wong-Baker FACES for children, and observational tools such as PAINAD (breathing, vocalization, facial expression, body language, consolability) or FLACC for nonverbal patients.

  • Opioid-induced respiratory depression in a tolerant patient is managed with diluted, titrated naloxone (e.g., 0.04-0.1 mg IV increments) to restore ventilation without precipitating severe withdrawal or reversing analgesia.

Quick reference

Non-Pain Symptom Assessment and Management

  • Dyspnea: low-dose opioids are first-line, supported by a handheld fan and treatment of reversible causes; supplemental oxygen has clear benefit mainly when hypoxemia is documented (SpO2 below about 90%).

  • Nausea is treated by mechanism: haloperidol or olanzapine for chemical/metabolic causes, metoclopramide for gastric stasis, ondansetron for chemotherapy or radiation, scopolamine or octreotide for obstruction.

  • Constipation: stimulant laxative (senna) plus an osmotic agent (polyethylene glycol); bulk-forming agents are avoided when oral intake is poor or obstruction is suspected.

  • Delirium: nonpharmacologic measures first (orientation, glasses and hearing aids, bowel and bladder care, medication review); haloperidol 0.5-2 mg or olanzapine 2.5-5 mg for distressing symptoms, always alongside a search for reversible causes.

  • Terminal respiratory secretions: anticholinergics such as glycopyrrolate 0.2 mg subcutaneously every 4-6 hours or scopolamine; deep suctioning is avoided because it is uncomfortable and usually ineffective.

  • Hypercalcemia of malignancy: intravenous fluids plus a bisphosphonate such as zoledronic acid; calcitonin adds a faster but short-lived effect; monitor for confusion, constipation, and polyuria.

  • Depression near end of life: psychostimulants such as methylphenidate act within days, whereas SSRIs require 2-4 weeks, so stimulants are often chosen when prognosis is short.

  • Malignant bowel obstruction: octreotide plus dexamethasone with symptom control; prokinetics are avoided when obstruction is complete.

  • Seizures: benzodiazepines for acute control; levetiracetam or phenobarbital for prophylaxis; dexamethasone for vasogenic edema or raised intracranial pressure.

Quick reference

Psychosocial, Cultural, and Spiritual Care

  • Use validated screening instruments rather than impression alone: PHQ-2/PHQ-9 for depression, GAD-7 for anxiety, and a distress thermometer for overall psychosocial distress.

  • FICA spiritual history: Faith or belief, Importance of those beliefs, spiritual Community, and how the patient wants these Addressed in care.

  • HOPE spiritual assessment: sources of Hope, Organized religion, Personal spirituality and practices, and Effects on medical care and end-of-life decisions.

  • Distinguish grief from depression: grief comes in waves with longing and preserved self-esteem; depression shows persistent anhedonia, worthlessness, and global hopelessness.

  • Cultural humility replaces static cultural competence: ask about language preference, who should receive information, decision-making role of family, ritual needs at death, and beliefs about food, hydration, and disclosure.

  • Dignity-conserving care (Chochinov) organizes assessment into illness-related concerns, a dignity-conserving repertoire (personal and interpersonal), and a social dignity inventory.

  • Caregiver assessment covers objective burden, subjective burden, financial strain, and physical capacity; the Zarit Burden Interview is a commonly used structured measure.

  • Patients from stigmatized or minority groups may carry mistrust from prior discrimination; confidentiality, chosen family, and explicit nonjudgmental language support engagement.

Quick reference

Care of the Patient at End of Life and After-Death Care

  • Trajectory signs: months - functional decline and falling palliative performance score; weeks - bedbound, minimal oral intake, withdrawal; days - mottling, Cheyne-Stokes respirations, oliguria, cool extremities; hours - terminal secretions and apneic pauses.

  • Discontinue non-beneficial interventions near death: routine labs and vitals, glucose monitoring, preventive medications such as statins, and long-term bisphosphonates; convert essential medications to subcutaneous or intravenous routes when swallowing fails.

  • Assemble a symptom kit for home or inpatient use: an opioid, a benzodiazepine, an antipsychotic, an anticholinergic, and acetaminophen, all available as needed.

  • Palliative sedation is intentional reduction of consciousness for refractory suffering and is distinguished from euthanasia by the intent (comfort), proportionality of dose, and the absence of intent to cause death.

  • Rule of double effect conditions: the act is morally good or indifferent, the bad effect is not intended, the bad effect is not the means to the good effect, and there is proportionate reason.

  • Opioid titration to relieve dyspnea or pain at end of life is not associated with shortened survival in the tolerant patient; fear of hastening death is not a reason to leave symptoms untreated.

  • After death: verify absence of heart sounds and respirations, record the time, notify the attending and family, remove tubes and lines as culturally appropriate, and honor rituals such as opening a window or allowing time with the body.

  • Reportable deaths are those that are unexpected, accidental, suicidal, homicidal, or raise suspicion of abuse; these are referred to the medical examiner or coroner rather than signed out by the hospice physician.

  • Postmortem changes useful in documentation: livor mortis begins within about 1-2 hours, rigor mortis within about 2-4 hours starting at the face and neck, and algor mortis is the gradual cooling of the body.

Quick reference

Grief, Loss, and Bereavement Support

  • Worden's four tasks of mourning: accept the reality of the loss, process the pain of grief, adjust to a world without the deceased, and find an enduring connection while moving forward.

  • Dual-process model (Stroebe and Schut): adaptation involves oscillation between loss-oriented grief work and restoration-oriented coping with daily life and new roles.

  • Prolonged grief disorder (DSM-5-TR): persistent, disabling longing or preoccupation with the deceased, plus associated symptoms, lasting at least 12 months after the death in adults and 6 months in children.

  • High-risk bereavement factors: sudden, violent, or stigmatized death; death of a child; prior psychiatric history or substance use; multiple recent losses; poor social support; and heavy caregiving strain.

  • Medicare hospice Conditions of Participation require bereavement counseling for the family for up to 1 year after the death, and bereavement services are a covered benefit even if the family declines them initially.

  • Disenfranchised grief (Doka) is grief that is not openly acknowledged or socially supported, such as after the death of a partner in a hidden relationship, a pet, or a person who died of a stigmatized cause.

  • Anticipatory grief before an expected death does not replace or reliably reduce later grief; the two can coexist and each warrants separate support.

  • Supportive presence, psychoeducation about normal grief, and meaning reconstruction help most bereaved people; targeted psychotherapy (complicated grief treatment, CBT) is indicated for prolonged grief disorder.

Quick reference

Ethical, Legal, and Regulatory Issues in Hospice and Palliative Care

  • Four ethical principles: autonomy (respect for the patient's choices), beneficence (act for the patient's good), nonmaleficence (avoid harm), and justice (fair allocation of resources).

  • Elements of informed consent: decision-making capacity, adequate disclosure, comprehension, and voluntariness, documented in the record.

  • Medicare hospice eligibility: prognosis of 6 months or less if the illness follows its expected course; two initial 90-day benefit periods followed by unlimited 60-day periods, each requiring recertification.

  • The Medicare hospice benefit covers nursing, physician services, social work, chaplaincy, drugs and biologicals related to the terminal diagnosis, durable medical equipment, respite care, and bereavement; the patient waives Medicare coverage for curative treatment of the terminal condition.

  • A patient may revoke the hospice benefit at any time; revocation must be in writing and takes effect on the date it is made, after which the patient resumes standard Medicare coverage.

  • Surrogate decision-making hierarchy generally proceeds guardian, then health care agent, then spouse, then adult children, then parents, then siblings, with exact order set by state statute.

  • Capacity is a clinical determination requiring four abilities: understanding the information, appreciating the consequences, reasoning about options, and expressing a consistent choice; competence is a legal status decided by a court.

  • Voluntarily stopping eating and drinking (VSED) and proportionate palliative sedation are ethically and legally accepted in the United States; euthanasia and physician-assisted death are legal only in states that have enacted specific statutes.

  • HIPAA permits disclosure of protected health information for treatment, payment, and health care operations, and requires authorization for other uses; minimum necessary applies to each disclosure.

Quick reference

Education, Quality Improvement, Leadership, and Research Utilization

  • PDSA (Plan-Do-Study-Act) is a rapid-cycle improvement method: test a small change, study the result, then adopt, adapt, or abandon it before the next cycle.

  • Quality improvement versus research: QI aims to improve local practice and usually requires no IRB review; research aims at generalizable knowledge and requires IRB oversight and informed consent.

  • Root cause analysis is retrospective and used after a sentinel event; failure mode and effects analysis (FMEA) is prospective and used to identify risk before harm occurs.

  • Evidence hierarchy, from strongest to weakest: systematic reviews and meta-analyses, randomized controlled trials, cohort studies, case-control studies, case series, and expert opinion.

  • Teach-back and direct observation of skill (competency validation) are more reliable measures of learning than post-test scores alone in staff education.

  • Hospice and palliative care quality metrics include pain and dyspnea screening, timing of hospice enrollment, emergency department and hospital utilization, completion of advance directives, and bereaved family survey scores.

  • Just culture distinguishes human error (console), at-risk behavior (coach), and reckless behavior (punish), which supports nonpunitive reporting of adverse events.

  • Benchmarking against national measures (NHPCO, CMS hospice quality reporting, and specialty society metrics) converts internal performance data into actionable targets.

  • Research utilization requires appraising validity and applicability to the local population before adopting a finding into practice; single small studies are not sufficient grounds for a practice change.