ACM study materials
ACM study resources

ACM flashcards

ACM · Build recall with a focused review session.

32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Case management process steps
Screening, assessment, care planning, implementation, monitoring and evaluation, outcomes measurement, and termination of the case management relationship.
Care coordination definition
The deliberate organization of patient care activities and sharing of information among participants to facilitate appropriate, high-quality care across the continuum.
Transitional Care Model
Naylor model in which advanced practice nurses provide early assessment, discharge planning, and post-discharge follow-up to reduce readmissions and improve outcomes for high-risk patients.
Case management intensity tiers
Risk stratification levels - universal, targeted, and intensive - that determine how frequently and deeply a case manager engages a patient.
Katz Index of ADLs
Standardized tool rating independence in six activities: bathing, dressing, toileting, transferring, continence, and feeding.
Mini-Cog cognitive screen
Three-item recall plus clock drawing, scored 0 to 5; a score of 2 or less suggests cognitive impairment and warrants further evaluation.
SMART care plan goals
Goals written to be Specific, Measurable, Achievable, Relevant, and Time-bound so that progress can be objectively evaluated.
Medication reconciliation
Structured process of obtaining a complete medication list, comparing it with current orders, and resolving discrepancies at each transition of care.
Three-day SNF rule
Traditional Medicare Part A requires a qualifying three-day inpatient hospital stay, and observation days do not count, before covering skilled nursing facility care.
IRF admission criteria
Requires need for intensive rehabilitation, tolerance of three hours of therapy daily, physician oversight, and the facility meeting the 60 percent rule.
Discharge planning CoP
CMS Conditions of Participation require discharge planning to begin early, rest on an assessment, and include the patient's choice among post-acute providers.
Teach-back method
Asking the patient to explain instructions in their own words so misunderstanding is detected and corrected before discharge.
Two-midnight rule
Inpatient admission is generally appropriate when the physician expects the patient to require hospital care spanning at least two midnights.
Advance Beneficiary Notice
A form given to Medicare Part B beneficiaries when a service may be denied as not medically necessary; if signed, financial liability shifts to the patient.
MS-DRG payment
Prospective bundled per-discharge payment to a hospital that varies by the assigned diagnosis-related group and includes most inpatient costs.
Condition Code 44
Used when utilization review determines after admission that inpatient criteria were not met, converting the stay to outpatient observation status.
SBIRT screening model
Screening, Brief Intervention, and Referral to Treatment: a public health approach for identifying and addressing risky alcohol and drug use.
Stages of change
Prochaska's stages - precontemplation, contemplation, preparation, action, maintenance, and relapse - with interventions matched to the patient's current stage.
PHQ-9 scoring
Nine-item depression measure; scores of 5, 10, 15, and 20 represent mild, moderate, moderately severe, and severe depression respectively.
Mandatory reporting duty
Legal obligation to report suspected child abuse, elder abuse, or neglect to designated authorities, often without the patient's consent.
Informed consent elements
Capacity, disclosure of risks and alternatives, comprehension, and voluntariness; all are required before non-emergency treatment or procedures.
Tarasoff duty to warn
Obligation to protect an identifiable third party when a patient poses a serious threat of violence, which may require warning the person or authorities.
HIPAA minimum necessary
Requirement to limit uses and disclosures of protected health information to the least amount reasonably needed for the purpose.
POLST order
Portable medical order signed by a clinician that documents a seriously ill patient's preferences for CPR, intubation, and other treatments across care settings.
SBAR handoff
Structured communication format of Situation, Background, Assessment, and Recommendation used to give concise, complete handoffs between team members.
Two-challenge rule
TeamSTEPPS tool requiring a team member to voice a safety concern at least twice before escalating when others do not respond.
OARS skills
Open-ended questions, affirmations, reflections, and summaries - motivational interviewing skills used to build rapport and explore ambivalence.
Interpreter use standards
Trained medical interpreters should be used for patients with limited English proficiency; family members, particularly children, should not interpret.
Donabedian quality model
Framework that evaluates quality through structure (resources), process (what is done), and outcomes (results achieved for patients).
Root cause analysis
Retrospective, system-focused method used after a sentinel event to identify underlying causes and prevent recurrence.
HCAHPS survey
Standardized, publicly reported patient experience survey covering communication with nurses and doctors, responsiveness, cleanliness, pain management, and discharge information.
PDSA cycle
Plan-Do-Study-Act: iterative improvement method for testing small changes, studying results, and spreading changes that prove effective.