ACM study plan

Map the stages of the case management process into a written workflow diagram with inputs and outputs at each stage

Differentiate at least four case management delivery models using a side-by-side comparison table

Apply a standardized biopsychosocial assessment framework to two written patient vignettes and flag every data gap

Define case management scope of practice and articulate role boundaries against nursing, social work, and utilization review functions

Construct an individualized care coordination plan for a complex multi-chronic-condition vignette with measurable goals and timeframes

Identify at least six barriers to coordination in that vignette and prescribe a specific intervention for each

Explain the required elements of a safe care transition, including medication reconciliation, follow-up scheduling, and handoff content

Match patient acuity and needs to the appropriate level of care across the continuum

Build a discharge plan for a vignette with post-acute needs, documenting barriers, patient preference, and alternative options

Compare fee-for-service, per-diem, DRG, capitation, bundled, and value-based payment structures and state how each shifts case management incentives

Interpret payer requirements for prior authorization, medical necessity determination, and level-of-care criteria

Calculate comparative cost and length-of-stay implications for two post-acute placement options

Trace a denial through the appeal and grievance process and draft a defensible appeal rationale for a mock case

Distinguish autonomy, beneficence, nonmaleficence, justice, veracity, and fidelity in written case scenarios

Identify legal and regulatory obligations including confidentiality, informed consent, advance directives, mandatory reporting, and negligence exposure

Analyze resource-allocation and conflict-of-interest dilemmas and articulate a stepwise resolution process

Screen for psychosocial, behavioral health, and social determinant needs using validated screening instruments and interpret the scores

Formulate advocacy actions for a patient experiencing a disparity, compromised autonomy, or an unsafe living situation

Apply motivational interviewing and de-escalation techniques to two behavioral health vignettes and write out the exchange

Integrate behavioral health treatment and community resources into an existing care plan

Write three SBAR handoffs for different transition points and confirm completeness against a communication rubric

Draft an interdisciplinary team meeting agenda that assigns roles and decision rights to each participant

Resolve a documented interprofessional conflict using a structured negotiation approach and script the dialogue

Explain teach-back, plain language, and health literacy strategies and apply them to a patient education sample

Select appropriate process and outcome measures for a case management program and justify each selection

Interpret readmission rate, length of stay, avoidable delay, and patient experience metrics to locate improvement opportunities

Apply a Plan-Do-Study-Act cycle or root cause analysis to a described case management process failure

Analyze aggregate performance data to identify outlier cases and propose follow-up action

Complete two full-length timed practice exams under test-day conditions and record domain-level scores

Remediate the three lowest-scoring domains with targeted content review and re-testing

Recite from memory the core case management models, transition requirements, payer structures, and ethical principles

Compress all eight domains into a single rapid-review reference sheet