AIC
Associate in Claims (AIC)
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ExploreAbout this exam
The Associate in Claims (AIC) is a designation program from The Institutes for claims professionals who want a broader, more strategic view of claims handling. Its coursework is organized around two core courses-AIC 300: Claims in an Evolving World and AIC 301: Expanding Your Claims Perspective-plus an ethics requirement, Ethics 311: Ethical Decision Making in Risk & Insurance. Candidates can also choose from elective courses focused on evaluating auto, liability, property, and workers compensation claims. The designation sits within the claims and underwriting family of credentials and is relevant to roles in claims, customer service, and related insurance operations. Study support includes free sample courses for AIC 300 through AIC 305 and an AIC sample course. The source page does not publish AIC exam length, question count, passing score, fee, or AIC-specific retake terms, so candidates should confirm those details through official exam information before scheduling. Preparation should combine the core courses, the ethics course, and electives that match the claims lines you handle.
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About AIC preparation
Which courses make up the AIC designation?
The AIC includes two core courses, AIC 300: Claims in an Evolving World and AIC 301: Expanding Your Claims Perspective, plus Ethics 311: Ethical Decision Making in Risk & Insurance. Electives listed are AIC 302 for auto claims, AIC 303 for liability claims, AIC 304 for property claims, and AIC 305 for workers compensation claims. The page does not state how many electives are required.
Do I have to take AIC 300 before AIC 301?
The page lists AIC 300 and AIC 301 as the core courses in that order, but it does not state a required sequence or prerequisite. A practical approach is to start with AIC 300 for the evolving claims context, then move to AIC 301 for the expanded perspective, unless your enrollment plan specifies otherwise.
What is the AIC exam format, length, and passing score?
The homepage does not publish AIC exam length, question count, passing score, or fee. It links to Exam Information and Exam Question Format resources, so confirm those details there before scheduling. Do not rely on figures from other designations, because the free retake promotion applies only to CPCU and ARM courses.
Does the free exam retake offer apply to AIC courses?
No. The limited-time free exam retake is for eligible CPCU and ARM courses only. If you receive a non-pass in the window, code RETAKE26 can be used to retake an eligible course at no cost by December 15. The page does not extend this offer to AIC courses or state the year of the deadline.
How difficult is the AIC, and what causes candidates to struggle?
The page does not publish a pass rate or difficulty rating. Difficulty usually tracks your claims background: the core courses broaden your perspective, while electives go line by line into auto, liability, property, or workers compensation claims. Use the free sample courses to gauge fit and focus study on the claims lines you actually handle.
Is there a recommended study order?
The page does not prescribe a study order. A sensible plan is to complete the two core courses first, then Ethics 311, then choose electives that match your claims work. The AIC sample course and individual sample courses for AIC 300 through AIC 305 let you preview the material before committing.
What is the difference between the AIC and AIC-M?
The AIC-M is the Associate in Claims-Management designation. The page states that if you have completed your AIC, you are one course away from earning the Associate in Claims-Management. That makes AIC-M a natural next step for claims professionals moving toward management responsibilities.
Can AIC coursework count toward another designation?
AIC 300: Claims in an Evolving World is listed as an elective course within the CPCU designation. That gives CPCU candidates a claims-focused option. The page does not state cross-credit rules for the other AIC courses, so confirm any additional credit through official program information.
Who is the AIC designed for?
The AIC sits within the claims and underwriting designation family and is aimed at claims professionals and related insurance roles. The site organizes learning pathways by role, including claims, customer service, agents and brokers, underwriting, and risk management. It is a fit for people who want claims-specific depth rather than a general insurance overview.