AIC case studies
AIC · Put your knowledge to work in context.
The Associate in Claims (AIC) is a designation program from The Institutes for claims professionals who want a broader, more strategic view of claims handling. Its coursework is organized around two core courses-AIC 300: Claims in an Evolving World and AIC 301: Expanding Your Claims Perspective-plus an ethics requirement, Ethics 311: Ethical Decision Making in Risk & Insurance. The AIC case studies are 5 cases and about 4,702 words.
1The Ransomware Demand and the Undisclosed 2023 Incident
Corvus Billing Solutions processes claims for 1,100 provider clients and holds 42,000 patient records. On a Tuesday it discovers ransomware: records were exfiltrated and a demand for 180,000 in Bitcoin is posted with a 96-hour clock.
930 words, about 5 min2The $9.5M Demand, the Co-Defendant, and $1.2M of Authority
A tractor-trailer rear-ends a stopped sedan on an interstate. The claimant is a 34-year-old physical therapist with a traumatic brain injury, 640,000 in documented specials, and a life-care plan projecting 1.4M.
909 words, about 5 min31,340 Slip-and-Falls and a $400,000 Budget
A specialty retailer operates 214 stores with a 250,000 per-occurrence self-insured retention, a 4M aggregate SIR attachment, and excess coverage above it. FY just closed: 1,340 general liability claims, 9.8M incurred, and 62% of claims arising from 18 stores.
920 words, about 5 min4A €3.1M Claim Behind a €1M German Policy and a $10M Master
manufacturer's German subsidiary supplies a component that fails at a customer's plant in Bavaria, causing €3.1M in property damage and business interruption. The local admitted German policy has a €1M limit and requires defense counsel to be appointed from the local insurer's panel.
957 words, about 5 min5The $15,000 Instruction and the Unrepresented Claimant
Dana adjusts bodily injury claims for a regional carrier. The file: a 58-year-old home health aide, unrepresented, struck while walking when the insured backed out of a driveway.
986 words, about 5 min