AIC study plan
AIC · Give each week a clear focus.
8 weeks · About 6 hours per week
AIC 300: Claims in an Evolving World
Map AIC 300 into a one-page outline of claims-handling stages, from first notice of loss through closure
Define 20 core claims terms in your own words, including coverage trigger, reservation of rights, subrogation, and bad-faith exposure
Explain how at least four emerging exposures (cyber, climate, gig economy, AI) change claim investigation and documentation
Complete 30 practice questions on claims fundamentals and log every missed concept by cause
Your checkpoint
A one-page domain map plus a 20-term glossary, validated by scoring at least 80% on a 30-question self-quiz.
AIC 300: Claims in an Evolving World
Analyze coverage-determination scenarios by citing policy language, exclusions, and conditions
Differentiate first-party and third-party claim workflows, documentation standards, and communication duties
Apply reserving and case-management principles to three short fact patterns
Diagnose the recurring error patterns from your week 1 quiz and re-drill the three weakest topics
Your checkpoint
Three written claims analyses of about 250 words each, each ending in a coverage conclusion with cited rationale.
AIC 300: Claims in an Evolving World & AIC 301: Expanding Your Claims Perspective
Compare investigation techniques, including recorded statements, SIU red flags, and expert retention
Evaluate settlement negotiation approaches and litigation-management alternatives against cost and outcome
Connect domain 1 claims mechanics to domain 2's wider view of claims trends and stakeholder expectations
Build a coverage-trigger comparison across at least five lines of business
Your checkpoint
A coverage-trigger comparison table for five lines plus a 25-question mixed set scored at 75% or higher.
AIC 301: Expanding Your Claims Perspective
Outline how claims data and analytics feed back into underwriting and risk improvement
Summarize how regulatory, legal, and social trends shift claims exposure over time
Interpret loss ratio, LAE, and reserve adequacy well enough to explain each in plain language
Complete a 40-question timed practice set weighted to domains 1 and 2
Your checkpoint
A one-page metrics cheat sheet plus a timed 40-question set scored at 75% or higher, with an error log.
AIC 301: Expanding Your Claims Perspective
Evaluate how TPA arrangements, captives, and self-insurance change claims handling and accountability
Explain how AI triage, drones, telematics, and other technology alter investigation speed and evidence quality
Distinguish claim roles and ethical boundaries when multiple parties hold competing interests
Re-teach your two weakest domain 2 topics in writing as if instructing a new adjuster
Your checkpoint
Two 300-word teach-back summaries plus a 20-question quiz scored at 80% or higher.
Ethics 311: Ethical Decision Making in Risk & Insurance
Define each step of a structured ethical decision-making framework and apply it to three scenarios
Distinguish the ethical, legal, and business dimensions of a claims dilemma
Identify conflicts of interest and fiduciary duties that arise in risk and insurance roles
Practice applying your chosen decision model under a strict time limit
Your checkpoint
Three scenario write-ups that walk through the framework step by step and end in a documented recommendation.
Ethics 311: Ethical Decision Making in Risk & Insurance & AIC 300: Claims in an Evolving World & AIC 301: Expanding Your Claims Perspective
Apply the ethical framework to claims-specific dilemmas, including fraud indicators, reservation questions, and settlement pressure
Reconcile competing stakeholder interests across three multi-party case studies
Build a personal escalation checklist for gray-area decisions
Complete 30 ethics-weighted questions and classify each error by domain
Your checkpoint
A personal ethics escalation checklist plus a 30-question ethics set scored at 80% or higher.
AIC 300: Claims in an Evolving World & AIC 301: Expanding Your Claims Perspective & Ethics 311: Ethical Decision Making in Risk & Insurance
Synthesize all three domains into one integrated concept map
Complete two full-length timed mock exams under exam conditions
Trace every missed item to a root cause and close the top five gaps
Rehearse rapid recall of key terms, metrics, and framework steps
Your checkpoint
Two completed mock exams with a written error log and final scores at 80% or higher.
Milestones
Week 2: You can walk through a first-party and a third-party claim end to end out loud in under five minutes each, naming the documentation required at every stage.
Week 4: Domain 1 and 2 practice accuracy is at or above 75%, and your error log shows fewer than three repeats of the same concept.
Week 6: You can apply the ethical decision framework to a cold scenario and reach a defensible recommendation in under ten minutes without notes.
Week 8: Both full mock exams score at or above 80% overall with no single domain below 70%.