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AIO cheat sheet

AIO · Keep the key ideas within reach.

Quick reference

Insurance Operations

  • Underwriting is the risk-selection process that decides whether to accept a submission, at what terms, and at what price; it sits between marketing/distribution and policy issuance.

  • The policy lifecycle runs: submission → underwriting → rating/quote → bind → issuance → endorsements → renewal or cancellation; each handoff is a control point for data quality.

  • Premium is earned pro rata over the policy term; unearned premium reserve at time t = written premium × (remaining days ÷ term days) on a straight-line basis.

  • Loss ratio = incurred losses ÷ earned premium; expense ratio = underwriting expenses ÷ written premium; combined ratio = loss ratio + expense ratio, with under 100% indicating an underwriting profit.

  • Claims handling stages: FNOL (first notice of loss) → coverage verification → investigation → reserving → settlement or denial → subrogation and recovery; the claim file must document each step.

  • Case reserves are set per claim by the adjuster; IBNR (incurred but not reported) reserves are estimated actuarially for losses incurred but not yet reported or recorded.

  • Reinsurance cedes risk above a retention (per risk or per occurrence) or shares it pro rata; cessions reduce net premium and net loss but add a credit-risk exposure to the reinsurer.

  • Segregation of duties, audit trails, and documented authority limits (underwriting, claims, and payment approval) are the core internal controls in an insurer's operations.

Quick reference

Insurance and Risk Management Fundamentals

  • Risk is uncertainty about outcomes; pure risk offers only loss or no loss (insurable), while speculative risk offers gain or loss (generally not insurable).

  • Risk-management treatment options: avoidance, reduction/loss prevention, retention (with or without funding), and transfer (insurance or non-insurance contracts).

  • Insurable risk characteristics: large number of similar exposure units, accidental and definite loss, measurable loss, no catastrophic concentration, and premium that is affordable.

  • Indemnity principle: insurance restores the insured to pre-loss financial position, subject to the limit; valued policies are the exception where a fixed sum is agreed.

  • Insurable interest must exist at inception for property/casualty and at the time of loss for life insurance; without it the contract is not enforceable.

  • Utmost good faith imposes disclosure duties on the applicant (material facts) and fair dealing on the insurer; breach can allow avoidance or rescission.

  • Subrogation transfers the insured's right to recover from a negligent third party to the insurer after paying the claim, preventing double recovery.

  • Coinsurance (property) is a contractual penalty mechanism: recovery = (limit ÷ required limit) × loss, capped at the policy limit, when the insured carries less than the required percentage.

  • Perils cause loss; hazards increase the chance or severity of loss (physical, moral, morale) and are underwritten separately from the peril itself.