AIO study plan
AIO · Give each week a clear focus.
8 weeks · About 7 hours per week
Insurance Operations
Map the end-to-end insurance operations value chain (underwriting, policy administration, claims, distribution, reinsurance) and label each stage's inputs, outputs, and owners
Define core operations vocabulary (premium, endorsement, binder, loss ratio, TPA, MGA) in your own words with one example each
Identify which operational functions generate the most exam-weighted content and rank them for study order
Your checkpoint
One-page operations value-chain diagram with annotated stage definitions and a ranked study-order list
Insurance Operations
Trace the underwriting lifecycle from submission to binding, noting decision points and documentation
Explain how policy administration handles endorsements, cancellations, and renewals and where errors commonly arise
Distinguish distribution channels (agents, brokers, direct, MGAs) by their operational responsibilities
Your checkpoint
Flowchart of the underwriting-to-policy-issuance process with decision points labeled
Insurance Operations
Break down the claims process into first notice of loss, investigation, adjudication, and settlement, citing operational controls at each step
Describe how fraud indicators and subrogation are handled within claims operations
Compare operational metrics (cycle time, loss ratio, expense ratio) and state what each reveals
Your checkpoint
Claims process table mapping each stage to its controls, metrics, and common failure modes
Insurance Operations
Explain reinsurance operations and how ceded/reported data flows between insurer and reinsurer
Summarize regulatory and compliance obligations that shape daily operations (reporting, market conduct, solvency)
Identify technology and data systems supporting operations and their operational risk implications
Your checkpoint
Two-page operations summary sheet covering claims, reinsurance, compliance, and systems, plus a 20-question self-quiz on Domain 1
Insurance and Risk Management Fundamentals
Define risk and distinguish pure vs. speculative, and diversifiable vs. nondiversifiable risk with examples
Explain the risk management process (identification, measurement, control, financing) in sequence
Contrast risk avoidance, reduction, retention, and transfer and select appropriate treatments for scenarios
Your checkpoint
Risk treatment decision matrix showing four treatment methods applied to six sample scenarios
Insurance and Risk Management Fundamentals
Explain insurable risk characteristics and test sample exposures against each criterion
Describe how insurance pools risk and why pooling requires large numbers and independence of exposures
Distinguish indemnity, insurable interest, utmost good faith, and subrogation as foundational principles
Your checkpoint
Insurability checklist applied to eight exposures with pass/fail reasoning per criterion
Insurance and Risk Management Fundamentals & Insurance Operations
Connect risk management fundamentals to operational practice by explaining how underwriting selection and claims handling implement risk principles
Compare insurance with other risk-financing tools (retention, captives, non-insurance transfer)
Reconcile Domain 1 and Domain 2 concepts into a single integrated concept map
Your checkpoint
Integrated concept map linking risk principles to operations functions, plus a 15-question mixed-domain quiz
Insurance Operations & Insurance and Risk Management Fundamentals
Complete timed mixed-domain practice sets and score each domain separately
Re-teach the three weakest concepts from memory without notes
Build a one-page final review sheet of formulas, definitions, and process steps
Your checkpoint
Two timed practice sets (80% or higher overall) plus a one-page final review sheet