Amazon Sponsored Ads study materials
Amazon Sponsored Ads study resources

Negative Keywords That Do Not Bite, and a Query Worth Promoting

Amazon Sponsored Ads · Put your knowledge to work in context.

All case studies

Negative Keywords That Do Not Bite, and a Query Worth Promoting

You sell yoga accessories. Campaign 'YOGA-Broad' holds the broad keyword 'yoga mat' alongside six other broad terms, all in one ad group; a separate campaign runs 'yoga mat' on exact. Last month's search term report shows: 'yoga mat for kids' - 120 clicks, 2 orders; 'extra thick yoga mat' - 80 clicks, 6 orders; 'yoga mat cleaner' - 45 clicks, 0 orders; and 'yoga mat' itself - 400 clicks, 30 orders at 16% ACOS. You added 'kids' as a negative phrase at the campaign level two months ago, yet kids terms keep appearing in the report. The broad campaign's ACOS is 58% against a 30% target and its budget is not the constraint.

1. Why might a negative phrase 'kids' fail to stop 'yoga mat for kids' from appearing, and how would you confirm the cause before adding more negatives?

Read the worked answer

Negative keywords are scoped, not absolute.

  • For Sponsored Products, negatives apply at the campaign level. A negative added to the wrong campaign - or to a campaign that is not the one serving the impression - has no effect. The first check is the campaign column of the search term report: if the kids impressions come from a second campaign, the negative in YOGA-Broad is irrelevant to them.
  • Match type mechanics. A negative phrase blocks search terms that contain the phrase as a contiguous sequence, so a campaign-level negative phrase 'kids' should block 'yoga mat for kids' in that campaign. A negative exact 'kids' would not, because it only blocks the exact query 'kids'. Confirm which one was actually created.
  • Timing. Search term reports include historical rows. If the negative was added two months ago, look at the impression dates before assuming it failed; if impressions continue after the date, it is a placement or scoping issue.
  • Also check whether a second ad group or a product-targeting campaign is catching the same queries, and whether a broad term other than 'yoga mat' (for example 'exercise mat') is matching into kids queries.

Only after confirming scope should you add anything, otherwise you accumulate negatives that duplicate each other and mask the real source of the spend.

2. For each of the four search terms, state the action (negative exact, negative phrase, promote to exact, or leave alone) and justify it.

Read the worked answer
  • 'yoga mat cleaner' (45 clicks, 0 orders): the intent is a different product category. Add a campaign-level negative phrase 'cleaner' (plus 'cleaning') rather than a single negative exact, so variants are covered. If you actually sell a cleaner, do not simply negate it - give it its own campaign with its own budget and a mat-cleaner ad group, because it does not belong in the mat campaign's wallet.
  • 'yoga mat for kids' (120 clicks, 2 orders): the decision depends on the catalog. If you sell kids' mats, this is a relevance and structure failure - split it into a dedicated kids campaign with its own bid and budget. If you do not, negate at phrase level in the serving campaign and verify scoping as above.
  • 'extra thick yoga mat' (80 clicks, 6 orders): promote it. Create an exact-match ad group with a bid reflecting the observed economics, and keep broad running so you keep discovering adjacent long-tail variants. Negating the phrase in the broad campaign is optional: it forces the query into the controlled campaign, but it also removes volume. Do it only if the exact campaign demonstrably converts better.
  • 'yoga mat' (400 clicks, 30 orders, 16% ACOS): leave alone - it is your best-performing query and well inside a 30% target. The broad campaign's 58% blended ACOS is caused by the long tail, not by this term.

3. The same query 'yoga mat' is eligible in both the broad and exact campaigns. How do you manage that internal overlap without giving up volume?

Read the worked answer

First, decide whether the overlap is actually costing you. Two campaigns eligible for the same query mean you may pay a higher clearing price than necessary, and your reporting splits the query's performance across two places. That is a real cost, but it is not automatically larger than the volume you would lose by narrowing coverage.

Evidence here points to keeping both. Broad's 'yoga mat' traffic converts at 16% ACOS, well inside the 30% target. Reflexively adding a negative exact 'yoga mat' to the broad campaign would shrink eligibility for your best query. The 58% blended ACOS is a tail problem.

Practical management:

  • Set bids deliberately different across the two campaigns so the one with the better economics wins more of the impressions, and compare their search term reports for the same query.
  • Use negative exact in the broad campaign only if you see duplicated spend with flat total volume, or if the exact campaign is clearly more efficient and you want to force the query there.
  • Alternatively, consolidate so all match types for one theme sit in one campaign with separate ad groups. This makes negatives, bids, and budget decisions live in one place and removes the chance of adding a negative to the wrong campaign - which is how this account ended up with kids traffic it thought it had blocked.