AMT CMAS case studies
AMT CMAS · Put your knowledge to work in context.
The Certified Medical Administrative Specialist (CMAS) is a credential offered by American Medical Technologists (AMT) for professionals in medical office administration. AMT is a not-for-profit association of allied health professionals that has provided certification since 1939 and holds NCCA accreditation. The AMT CMAS case studies are 5 cases and about 2,313 words.
1The Unverified Referring Order
A single-physician family practice has one MA (you) and a front-desk clerk. On Monday at 4:40 pm, a patient arrives with a faxed order for a durable medical equipment (DME) fitting, but the fax lacks the referring provider's NPI and signature.
505 words, about 3 min2The Patient Who Wants to See the Note
A patient calls and asks for a copy of his full medical record, including the physician's progress notes from his last three visits. He says he is switching doctors and wants to review everything before his new appointment in five days.
448 words, about 2 min3The Denied Claim and the Missing Modifier
A claim for an office visit (established patient, moderate complexity) was submitted with an E/M code and a separate procedure code for a minor skin lesion removal performed the same day. The payer denies the E/M as 'included in the procedure.' The physician documented that the decision to remove the lesion and the E/M work were separate and that a distinct problem was addressed, but the coder did not append modifier 25 to the E/M code.
489 words, about 2 min4The Abbreviation That Changed the Dose
You are reviewing a paper chart before a patient's follow-up. The physician's handwritten note from the prior visit reads: 'Start Lasix 40 mg QD.
466 words, about 2 min5The Coworker Who Shares Too Much
You are an MA at a multi-provider clinic. During a slow afternoon, a coworker at the front desk pulls up a patient's chart and reads aloud that the patient was recently treated for a sexually transmitted infection.
405 words, about 2 min