QLS study materials
QLS study resources

QLS key terms

QLS · Get comfortable with the vocabulary.

Andragogy

A set of assumptions about how adults learn, emphasizing self-direction, experience as a resource, readiness tied to life roles, and problem-centered rather than subject-centered motivation.

Related: Constructivism, Scaffolding
Constructivism

A learning theory holding that learners build new understanding by connecting incoming information to prior knowledge and experience rather than passively receiving it.

Related: Scaffolding, Formative Assessment
Cognitive Load

The amount of mental effort working memory must expend at a given moment; instruction that overloads it reduces comprehension and retention.

Related: Scaffolding, Chunking
Scaffolding

Temporary support such as hints, models, or structured steps that helps a learner complete a task beyond current ability, gradually removed as competence grows.

Related: Zone of Proximal Development, Cognitive Load
Zone of Proximal Development

The range of tasks a learner cannot yet do alone but can accomplish with timely guidance from a more capable person or tool.

Related: Scaffolding, Differentiation
Chunking

Grouping separate pieces of information into meaningful units so working memory can hold and process more without exceeding its limits.

Related: Cognitive Load, Spaced Practice
Spaced Practice

Distributing study or practice across separated sessions over time instead of massing it together, which improves long-term retention.

Related: Retrieval Practice, Chunking
Retrieval Practice

An instructional technique in which learners actively recall information from memory, such as through quizzing, strengthening later access to that knowledge.

Related: Formative Assessment, Spaced Practice
Learning Objective

A precise statement of what a learner should be able to do after instruction, typically naming an observable action and the conditions or standard for success.

Related: Backward Design, Alignment
Backward Design

A curriculum planning approach that starts by defining desired results, then determines acceptable evidence of learning, and only then designs instruction and activities.

Related: Learning Objective, Alignment
Alignment

The deliberate match among objectives, instructional activities, and assessment methods so that what is taught and tested reflects the stated outcomes.

Related: Backward Design, Validity
Bloom's Taxonomy

A hierarchical classification of cognitive processes, from remembering and understanding through applying, analyzing, evaluating, and creating, used to write objectives at appropriate complexity.

Related: Learning Objective, Rubric
Storyboard

A sequential visual plan showing screens, narration, interactions, and media for each segment of an e-learning or video lesson before production begins.

Related: Prototype, Microlearning
Microlearning

Short, narrowly focused learning units designed to meet a single objective and fit easily into brief windows of available time.

Related: Chunking, Storyboard
Facilitation

Guiding a group's learning process by managing discussion, activities, and pace while leaving ownership of the content and conclusions largely with learners.

Related: Active Learning, Psychological Safety
Active Learning

Any instructional approach in which learners do something meaningful, such as discuss, solve, or create, rather than only listening or reading.

Related: Facilitation, Flipped Classroom
Psychological Safety

A group climate in which people feel safe to ask questions, admit confusion, and take interpersonal risks without fear of embarrassment or punishment.

Related: Facilitation, Inclusive Design
Flipped Classroom

A model in which first exposure to content happens before class through readings or videos, freeing live session time for practice, discussion, and feedback.

Related: Active Learning, Blended Learning
Formative Assessment

Low-stakes checks during learning that reveal current understanding so instruction or study can be adjusted before a final evaluation.

Related: Summative Assessment, Retrieval Practice
Summative Assessment

An evaluation conducted at the end of a learning period to judge achievement against objectives, often used for grading or certification decisions.

Related: Formative Assessment, Validity
Validity

The degree to which an assessment measures what it is intended to measure and supports the interpretations and decisions made from its results.

Related: Reliability, Alignment
Reliability

The consistency of assessment results across repeated administrations, raters, or equivalent items, indicating that scores are stable rather than erratic.

Related: Validity, Rubric
Rubric

A scoring guide listing criteria and performance levels with descriptive language, used to make judgments about complex work more consistent and transparent.

Related: Reliability, Bloom's Taxonomy
Kirkpatrick Model

A four-level framework for evaluating training that examines learner reactions, actual learning, behavior change on the job, and resulting organizational results.

Related: Formative Assessment, Needs Analysis
Learning Management System

Software that hosts, delivers, and tracks online courses, storing learner enrollment, activity, and completion data in one place.

Related: SCORM, Blended Learning
SCORM

A technical standard that lets e-learning content communicate completion and score data to a learning management system so records can be tracked consistently.

Related: Learning Management System, xAPI
xAPI

A specification for recording learning experiences as simple statements of who did what, allowing data to be captured from many devices and activities beyond a course.

Related: SCORM, Learning Analytics
Blended Learning

A deliberate combination of face-to-face and online instruction in which each mode serves a distinct purpose within the overall design.

Related: Flipped Classroom, Learning Management System
Learning Analytics

The collection and analysis of learner activity data to understand progress, predict difficulty, and improve instructional or program decisions.

Related: xAPI, Kirkpatrick Model
Universal Design for Learning

A planning framework that builds in multiple ways to engage learners, present information, and let learners demonstrate what they know, reducing barriers for everyone.

Related: Differentiation, Inclusive Design
WCAG

The Web Content Accessibility Guidelines, an internationally recognized set of success criteria for making digital content perceivable, operable, understandable, and robust for people with disabilities.

Related: Alt Text, Inclusive Design
Alt Text

A short written description of an image's content and purpose that screen readers announce, conveying meaning that would otherwise be lost to nonvisual users.

Related: WCAG, Inclusive Design
Differentiation

Adjusting content, process, product, or environment to respond to varied readiness, interests, and learning profiles within the same group.

Related: Universal Design for Learning, Zone of Proximal Development
Inclusive Design

Designing learning experiences from the outset to accommodate the widest practical range of learner backgrounds, abilities, and contexts, rather than retrofitting afterward.

Related: Universal Design for Learning, Psychological Safety
Needs Analysis

A structured inquiry into the gap between current and desired performance, identifying whether instruction is the right response and what it should address.

Related: Learning Objective, Kirkpatrick Model
Intellectual Property

Legal rights over creations such as text, images, and software, governing how others may copy, adapt, or distribute them, including in course materials.

Related: Copyright Permissions, Data Privacy
Copyright Permissions

Documented authorization from a rights holder or a valid license allowing specific uses of protected material beyond what fair use or similar exceptions permit.

Related: Intellectual Property, Data Privacy
Data Privacy

The handling of learner information in line with legal and ethical expectations, including collecting only what is needed and protecting it from misuse or exposure.

Related: Intellectual Property, Learning Analytics
Stakeholder Communication

Planned, regular sharing of status, decisions, risks, and results with sponsors, subject experts, learners, and others affected by a learning program.

Related: Needs Analysis, Kirkpatrick Model
Project Plan

A document defining scope, tasks, timeline, resources, roles, and milestones for a learning initiative, used to coordinate work and manage expectations.

Related: Stakeholder Communication, Needs Analysis