ASQ CHA / CFSQA flashcards
ASQ CHA / CFSQA · Build recall with a focused review session.
32 cards. Read the term and the definition here. The deck at the top of this page is optional.
- First-party audit
- An internal audit performed by an organization on its own processes and systems to verify conformity and drive improvement.
- Audit criteria
- The set of policies, procedures, standards, contracts, or requirements against which audit evidence is compared to determine conformity.
- Objective evidence
- Verifiable data such as records, observations, or measurements that supports the existence of a fact or finding.
- Nonconformity
- A failure to meet a specified requirement, supported by objective evidence and referenced to the applicable criterion.
- Corrective action
- Action taken to eliminate the root cause of a detected nonconformity to prevent its recurrence.
- Audit program
- A set of interrelated audits planned for a specific time frame, directed at a specific purpose and managed as a system.
- Risk-based audit scheduling
- Prioritizing audit frequency and depth according to process risk, prior performance, and significance of changes.
- Audit program metrics
- Quantitative measures such as schedule adherence, finding closure rate, audit cost, and repeat-finding rate used to evaluate program effectiveness.
- Audit records retention
- The requirement to keep audit plans, checklists, reports, and evidence for periods set by contract, regulation, or policy.
- Program management review
- Top management's periodic evaluation of the audit program's suitability, adequacy, and effectiveness against its objectives.
- Auditor competence
- The demonstrated ability to apply knowledge and skills, built from education, training, experience, and personal attributes.
- Auditor code of conduct
- Ethical principles requiring integrity, fair presentation, due professional care, confidentiality, and independence from the activity audited.
- Lead auditor role
- The auditor responsible for planning the audit, managing the team, resolving conflicts, and issuing the audit report.
- Continuing professional development
- Ongoing training and learning that keeps an auditor's knowledge current with standards, technology, and industry practice.
- Technical auditor
- A specialist providing subject-matter expertise for a specific process, working under a qualified lead auditor.
- Audit objectives
- The stated purpose of an audit, defining what the audit is intended to accomplish and what will be evaluated.
- Audit scope
- The boundaries of an audit, specifying the processes, sites, functions, and time period to be covered.
- Audit plan
- A document describing audit activities, schedule, team assignments, and documents to be reviewed during the audit.
- Document review
- Pre-audit examination of procedures, records, and system documentation to identify areas requiring on-site verification.
- Opening meeting
- A meeting at audit start confirming scope, criteria, schedule, roles, and communication channels with the auditee.
- Audit sampling plan
- A documented approach defining sample size and selection method based on risk, volume, and process history.
- Evidence triangulation
- Confirming a finding through multiple independent sources such as records, interviews, and direct observation.
- Open questioning
- An interview technique using broad questions that encourage the auditee to describe processes in their own words.
- Finding statement
- A written record identifying the requirement, the objective evidence observed, and the applicable clause reference.
- Audit trail
- Documentation of what was examined, whom was interviewed, and what was observed, enabling traceability of findings.
- Sampling risk
- The possibility that conclusions drawn from a sample differ from those that would result from examining the full population.
- Audit report content
- A report stating objectives, scope, criteria, findings, conclusions, and recommendations, supported by objective evidence.
- Major nonconformity
- A finding indicating a system failure or significant risk that could result in product, service, or process failure.
- Minor nonconformity
- An isolated or limited lapse in meeting a requirement that does not indicate systemic failure.
- Corrective action request
- A formal request requiring root cause analysis, an action plan, and a target completion date for a nonconformity.
- Effectiveness verification
- Follow-up activity confirming that a corrective action eliminated the root cause and prevented recurrence.
- Finding closure
- The status assigned when objective evidence demonstrates that the nonconformity and its root cause are resolved.