CQI study materials
CQI study resources

CQI cheat sheet

CQI · Keep the key ideas within reach.

Quick reference

Technical Mathematics

  • 1 inch = 25.4 mm exactly; 1 mm = 0.03937 in; 1 in = 2.54 cm.

  • Circle: A = πr² = πd²/4; circumference C = πd. Cylinder volume V = πr²h.

  • Right triangle: a² + b² = c²; sin θ = opposite/hypotenuse, cos θ = adjacent/hypotenuse, tan θ = opposite/adjacent.

  • Degrees to radians: rad = deg × π/180. 1 degree = 60 minutes = 3600 seconds.

  • Cp = (USL − LSL)/(6σ); Cpk = min(USL − μ, μ − LSL)/(3σ); Cpk can never exceed Cp.

  • Sample standard deviation s = √[Σ(xᵢ − x̄)²/(n − 1)]; population σ uses n in the denominator.

  • Worst-case tolerance stack = sum of individual tolerances; statistical stack = √(sum of squared tolerances) for independent, centered tolerances.

  • Temperature: °C = (°F − 32) × 5/9; °F = °C × 9/5 + 32.

  • Percentage = (part/whole) × 100; percent error = |measured − true| ÷ true × 100.

Quick reference

Metrology

  • Traceability is an unbroken chain of calibrations, each with a stated uncertainty, linking a measurement result to a national or international standard.

  • Accuracy is closeness to the true value; precision is closeness of repeated readings to each other. A gage can be precise yet biased.

  • Gage R&R: repeatability = equipment variation (one appraiser, one gage); reproducibility = appraiser variation. %GRR = 100 × GRR ÷ tolerance (or process variation).

  • 10:1 rule: gage discrimination (resolution) should be no more than 1/10 of the tolerance being verified.

  • Reference temperature for dimensional measurement is 20 °C (68 °F); steel expands about 11.7 µm/m·°C (6.5 µin/in·°F).

  • Typical resolution: inch micrometer 0.001 in, metric micrometer 0.01 mm, vernier caliper 0.001 in or 0.02 mm.

  • Sine bar: sin θ = h/L, where h is the gage block stack height and L the sine bar length. Surface roughness Ra is the arithmetic average deviation from the mean line.

  • Measurement uncertainty: combine Type A (statistical) and Type B (certificate, specification, judgement) into u_c; expanded U = k·u_c with k = 2 for approximately 95% confidence.

  • Calibration determines deviation from a standard; adjustment or repair is a separate action. An out-of-tolerance gage triggers review of product measured since the last valid calibration.

Quick reference

Inspection and Test

  • ANSI/ASQ Z1.4 governs attribute sampling by AQL; ANSI/ASQ Z1.9 governs variables sampling. Sample size and acceptance number come from lot size, inspection level, and AQL.

  • An OC curve plots probability of acceptance against lot fraction nonconforming. Producer's risk α = P(reject a good lot); consumer's risk β = P(accept a bad lot).

  • NDT selection: penetrant for nonporous surface-breaking flaws; magnetic particle for ferromagnetic surface and near-surface flaws; ultrasonic and radiographic for internal flaws; eddy current for conductive surface flaws.

  • An inspection plan defines the characteristic, specification, method and instrument, sample size and frequency, acceptance criteria, and record retention.

  • First article inspection verifies the first production part against all drawing and specification requirements before full production release.

  • Inspection decision errors: Type I = rejecting conforming product (false reject); Type II = accepting nonconforming product (false accept).

  • 100% inspection is not fully reliable; effectiveness decreases with part count and fatigue, and it cannot detect flaws the method was not designed to find.

  • Sampling requires a random, representative sample; biased selection invalidates the OC curve and therefore the accept/reject decision.

Quick reference

Quality Assurance and Quality Control

  • QA is prevention-oriented and focused on processes and systems; QC is detection-oriented and focused on product against requirements.

  • Control limits = process mean ± 3σ, calculated from process data. Specification limits come from design or the customer. Specification limits are never plotted as control limits.

  • Chart selection: X̄-R for n = 2–9; X̄-s for n ≥ 10; I-MR for n = 1; p and np for nonconforming units; c and u for defect counts.

  • Common-cause variation is inherent and stable; special-cause variation is signalled by points beyond limits, runs, or nonrandom patterns.

  • Corrective action removes the root cause of an existing nonconformity; preventive action removes the cause of a potential one; containment protects the customer first.

  • Quality cost categories: prevention, appraisal, internal failure, external failure. External failure cost per defect is typically the highest.

  • Audit types: first-party = internal; second-party = supplier or customer; third-party = independent certification body such as for ISO 9001.

  • PDCA: Plan (define and analyse), Do (implement on a small scale), Check (verify results), Act (standardize or revise). It underlies DMAIC and 8D.