Diploma of Salon Management case studies
Diploma of Salon Management · Put your knowledge to work in context.
The Diploma of Salon Management is a vocational qualification for people who want to run or manage a salon rather than work solely behind the chair. It suits senior stylists or therapists stepping into a supervisory role, existing managers formalising their experience, and owners who need a structured grounding in running a business. The Diploma of Salon Management case studies are 5 cases and about 3,207 words.
1The Saturday Double-Booking Squeeze
You manage a 9-chair salon with 6 stylists and 2 assistants. Saturday is your highest-revenue day, and every stylist is booked solid from 9:00 to 17:00 with color and cut appointments.
700 words, about 4 min2The Retail Target That Is Eating Margin
Your salon's monthly revenue is 48,000: 34,000 from services and 14,000 from retail. The owner sets a retail target of 20,000 next month and ties a team bonus to hitting it.
598 words, about 3 min3The Junior Stylist and the Bleach Patch Test
A junior stylist, three months qualified, is asked by a regular client for a full-head bleach and tone. The client had a reaction to a box dye two years ago but says it was 'just a bit of itching'.
646 words, about 3 min4The Rent Review Nobody Budgeted For
Your salon lease renews in four months. Current rent is 4,200 per month, and the landlord has indicated a proposed increase to 5,300.
614 words, about 3 min5The Star Stylist Who Took the Client List
Your top stylist, who generates 38% of service revenue, resigns with two weeks' notice to open her own salon nearby. On her last day you discover she has been messaging clients from her personal phone, encouraging them to follow her, and that a printed client list with phone numbers is missing from reception.
649 words, about 3 min