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CBCI (Other exams) key terms

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Business Continuity Management (BCM)

A holistic management process that identifies potential threats to an organization and builds resilience to safeguard the interests of key stakeholders, reputation, brand, and value-creating activities.

Related: Business Continuity Management System (BCMS), Business Continuity, Resilience
Business Continuity Management System (BCMS)

The documented framework of policies, processes, roles, and resources an organization uses to establish, implement, operate, monitor, review, maintain, and improve business continuity across its lifecycle.

Related: Business Continuity Management (BCM), Continual Improvement, Business Continuity Policy
Business Continuity

The capability of an organization to continue delivering products or services at acceptable predefined levels following a disruptive incident, protecting its most critical activities and obligations.

Related: Business Continuity Management (BCM), Maximum Tolerable Period of Disruption (MTPD), Resilience
Business Continuity Policy

A top-management statement defining the organization's commitment, objectives, scope, and accountability for continuity, providing the mandate and governance framework for the entire continuity programme.

Related: Business Continuity Management System (BCMS), Top Management Commitment, Scope of the BCMS
Scope of the BCMS

The documented boundaries of the continuity programme, specifying which business units, locations, products, services, and dependencies are included or excluded, and the justification for those decisions.

Related: Business Continuity Policy, Business Impact Analysis (BIA), Dependency Mapping
Top Management Commitment

Visible leadership support that authorizes the continuity programme, allocates resources, assigns accountability, and integrates continuity into the organization's strategy, culture, and decision-making.

Related: Business Continuity Policy, Governance, Continual Improvement
Governance

The structures, roles, and decision rights that direct and control the continuity programme, ensuring clear accountability, oversight, and alignment with organizational objectives and stakeholder expectations.

Related: Top Management Commitment, Business Continuity Policy, Business Continuity Coordinator
Continual Improvement

The recurring process of assessing continuity performance, identifying gaps, and enhancing the BCMS through corrective actions, management review, and lessons learned from events and exercises.

Related: Business Continuity Management System (BCMS), Management Review, Corrective Action
Business Impact Analysis (BIA)

A process that analyzes activities and dependencies to determine the consequences of disruption over time, identifying time-critical outputs, tolerable outage limits, and recovery priorities.

Related: Maximum Tolerable Period of Disruption (MTPD), Recovery Time Objective (RTO), Recovery Point Objective (RPO)
Risk Assessment

A structured process of identifying threats and vulnerabilities, analyzing likelihood and impact, and evaluating resulting risk against defined criteria to prioritize treatment.

Related: Risk Treatment, Threat, Vulnerability
Risk Treatment

The selection and application of options to modify risk, such as avoiding, reducing, transferring, or accepting it, with residual risk documented and accepted by accountable owners.

Related: Risk Assessment, Risk Appetite, Residual Risk
Risk Appetite

The amount and type of risk an organization is willing to accept in pursuit of its objectives, providing the benchmark against which assessed risks are evaluated and prioritized.

Related: Risk Treatment, Residual Risk, Risk Assessment
Residual Risk

The risk that remains after existing controls and planned treatments have been applied, which must be documented and formally accepted by an authorized risk owner.

Related: Risk Treatment, Risk Appetite, Risk Assessment
Threat

A potential cause of an unwanted incident that could disrupt operations, such as natural hazards, cyberattacks, supply failures, or human error, assessed for likelihood and potential impact.

Related: Vulnerability, Risk Assessment, Single Point of Failure
Vulnerability

A weakness in processes, systems, facilities, or people that a threat could exploit, increasing the likelihood or severity of disruption to critical activities.

Related: Threat, Risk Assessment, Dependency Mapping
Maximum Tolerable Period of Disruption (MTPD)

The longest time an organization can tolerate disruption to an activity before unacceptable harm to stakeholders, finances, reputation, or compliance occurs.

Related: Business Impact Analysis (BIA), Recovery Time Objective (RTO), Recovery Point Objective (RPO)
Recovery Time Objective (RTO)

The target time set for resuming an activity or restoring a resource after disruption, chosen to be shorter than the MTPD to leave a protective margin.

Related: Maximum Tolerable Period of Disruption (MTPD), Recovery Point Objective (RPO), Recovery Strategy
Recovery Point Objective (RPO)

The maximum acceptable amount of data loss, expressed as time, that an activity can sustain, which drives backup frequency and replication design for supporting systems.

Related: Recovery Time Objective (RTO), Recovery Strategy, Business Impact Analysis (BIA)
Dependency Mapping

The practice of documenting internal and external relationships, such as suppliers, systems, utilities, and people, on which critical activities rely, revealing hidden single points of failure.

Related: Single Point of Failure, Vulnerability, Supply Chain Continuity
Single Point of Failure

A component, supplier, person, or location whose failure alone would halt a critical activity, warranting redundancy, diversification, or alternative arrangements in continuity strategy.

Related: Dependency Mapping, Redundancy, Threat
Recovery Strategy

The selected approach for restoring critical activities and resources within required timeframes, covering people, facilities, technology, data, suppliers, and communications options.

Related: Recovery Time Objective (RTO), Redundancy, Continuity of Operations Plan (COOP)
Redundancy

The provision of duplicate or backup capacity, such as alternate sites, spare equipment, or cross-trained staff, so a failure does not interrupt delivery of critical activities.

Related: Single Point of Failure, Recovery Strategy, Alternate Site
Alternate Site

A pre-identified location used to continue operations when the primary facility is unavailable, ranging from cold to warm to hot configurations based on required recovery speed.

Related: Redundancy, Recovery Strategy, Continuity of Operations Plan (COOP)
Supply Chain Continuity

The strategy of assessing and securing external suppliers and logistics so that critical inputs remain available during disruption, through diversification, contractual obligations, and supplier continuity requirements.

Related: Dependency Mapping, Recovery Strategy, Third-Party Continuity
Third-Party Continuity

The assurance that outsourced and vendor-provided services meet the organization's recovery requirements, verified through due diligence, contractual clauses, and periodic testing of supplier capabilities.

Related: Supply Chain Continuity, Dependency Mapping, Recovery Strategy
Continuity of Operations Plan (COOP)

A documented plan describing how an organization will sustain its most essential functions during and after disruption, including authorities, delegations, relocation, and resource requirements.

Related: Business Continuity Plan (BCP), Recovery Strategy, Crisis Management Team (CMT)
Business Continuity Plan (BCP)

Documented procedures and information that guide an organization to respond to disruption, continue or recover critical activities, and return to normal operations within defined timeframes.

Related: Continuity of Operations Plan (COOP), Recovery Strategy, Plan Activation
Plan Activation

The defined trigger, authority, and process for declaring an incident and putting continuity arrangements into effect, including notification of teams and escalation criteria.

Related: Incident Management, Crisis Management Team (CMT), Business Continuity Plan (BCP)
Incident Management

The coordinated process of detecting, assessing, responding to, and communicating about a disruptive event, coordinating resources and decisions until normal operations are restored.

Related: Plan Activation, Crisis Management Team (CMT), Emergency Response
Crisis Management Team (CMT)

A group of senior leaders with authority to make strategic decisions, allocate resources, and manage stakeholder communication during a significant disruption affecting the organization.

Related: Incident Management, Crisis Communication, Plan Activation
Emergency Response

The immediate actions taken to protect life, safety, and property at the onset of an incident, such as evacuation, first aid, and containment, before continuity procedures begin.

Related: Incident Management, Crisis Management Team (CMT), Plan Activation
Crisis Communication

The planned processes and pre-prepared messages for informing employees, customers, regulators, media, and other stakeholders accurately and promptly during and after a disruptive event.

Related: Crisis Management Team (CMT), Incident Management, Stakeholder
Exercise

A structured activity that validates plans, capabilities, and team performance against realistic scenarios, ranging from discussion-based walkthroughs to full-scale simulations with participants.

Related: Tabletop Exercise, Test, After-Action Review
Tabletop Exercise

A discussion-based session in which participants talk through a simulated scenario, testing decision-making, roles, and plan assumptions without actually deploying resources or systems.

Related: Exercise, After-Action Review, Plan Activation
Test

A controlled verification that a specific component, such as a backup restoration, alternate site, or notification system, performs as designed under defined conditions.

Related: Exercise, After-Action Review, Recovery Strategy
After-Action Review

A structured debrief after an exercise or incident that captures what worked, identifies gaps, and assigns corrective actions with owners and deadlines for plan improvement.

Related: Exercise, Corrective Action, Continual Improvement
Corrective Action

A documented change made to eliminate the cause of an identified deficiency, tracked to completion and verified for effectiveness to prevent recurrence.

Related: After-Action Review, Continual Improvement, Management Review
Awareness and Training

Programmes that build general continuity awareness for all staff and role-specific competence for responders, ensuring people know their responsibilities before an incident occurs.

Related: Exercise, Business Continuity Coordinator, Plan Maintenance
Plan Maintenance

The scheduled review, update, and re-approval of continuity documentation to reflect organizational, personnel, technology, and risk changes, keeping plans current and usable.

Related: Awareness and Training, Management Review, Continual Improvement
Management Review

A periodic top-management evaluation of the BCMS's suitability, adequacy, and effectiveness, resulting in decisions on improvement, resources, and strategic direction.

Related: Continual Improvement, Plan Maintenance, Top Management Commitment