BJT cheat sheet

Action-identification rule: the correct answer names what the listener must do next, not merely the topic; track sentence-final ください, お願いします, ましたら, and 次第.

Keigo direction rule: 尊敬語 elevates the customer's or superior's action (いらっしゃる, ご覧になる); 謙譲語 lowers the speaker's or own company's action (伺う, いたす); misassigned keigo changes who performs the action.

Announcement structure is commonly greeting → purpose → 日時・場所・対象 → request/reminder; numbers and proper nouns are usually stated once, so record them at first mention.

Soft refusal markers include ちょっと難しい, 見送らせていただきます, 条件が合いません, and 検討します; they do not confirm agreement and often require a follow-up proposal.

Phone-message rule: capture 会社名, お名前, 電話番号, 用件, and 折り返し希望時刻; a message without a callback number is incomplete for business follow-up.

Relative time expressions must be anchored: 翌日 = next day, 翌週 = next week, 週明け = start of next week, 上旬/中旬/下旬 = first/middle/last third of the month.

Counter and homophone traps: 部/分, 人/名, 件/軒, 円/縁 are distinguished by preceding numbers and context; choose the reading that fits the business transaction.

In a two-person negotiation, the person with authority uses 決めます/発注します; a subordinate's 上司に確認します means the matter is not yet decided.

Integrated items require satisfying both sources: an answer that matches only the email or only the audio is incomplete; check who, when, what, and how much against both.

Update hierarchy: explicit spoken 変更/訂正/追加/取消 overrides the printed document; without an explicit marker, treat the written document and audio as complementary.

Revision cues include 先ほどの資料の～, 恐れ入りますが変更です, ～に訂正します, and 最新版では; the newest stated value is the operative one.

Condition mapping: ～の場合, ～であれば, ～を除き, and ～に限り select a subset of rows or recipients; match the condition before selecting a figure or action.

Table listening: identify the row label, column label, unit, and period first; a spoken number is meaningful only when attached to the correct axis or category.

Deixis resolution: こちら/そちら/あちら and 前者/後者 refer to previously named parties, sections, or options; substitute the actual noun before deciding.

Change-log rule: for meeting room, time, attendee, or deadline changes, mark old value → new value; the final answer uses the new value and the new responsible person.

Quantity comparison: 前回比/予算比/前年同期比 are relative measures; do not confuse a percent change with a percentage-point difference in the written figure.

If audio says 資料の3ページ rather than naming the item, locate page 3 in the written material and read the relevant line; page references are direct navigation cues.

Email action location: the required response usually appears near the end (～までにご返信ください, ご確認の上, ご承認願います) or in the subject line; scan both before reading details.

Keigo set phrases: お世話になっております opens; ご査収ください accompanies attachments; 恐縮ですが precedes a request; 取り急ぎ indicates a quick interim contact.

Notice formula: ～に伴い/～につき/～のため states cause, then the change, then the effective date and scope; answers must respect the effective date.

Exception priority: ただし, なお, ～を除く, and ～に限り limit or extend the main rule; apply the exception after identifying the general statement.

Figure reading order: title → unit → legend → axis → data; a graph answer is invalid if the unit or period is misread.

Rate formula: 構成比 = 部分 ÷ 全体 × 100; change rate = (new − old) ÷ old × 100; percentage-point difference = new rate − old rate, not divided by old rate.

Invoice arithmetic: 小計 = line items; 合計 = 小計 + 消費税 + 手数料 − 割引; distinguish 税抜 and 税込 before comparing amounts.

Email thread rule: read the newest message first, then the quoted history only for context; an older quoted request does not override a newer reply.

Deadline language: 本日中 = by end of today; 明日正午 = tomorrow noon; 週明け = start of next business week; convert to a concrete date-time before answering.