OBB study materials
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OBB key terms

OBB · Get comfortable with the vocabulary.

Banking Business Ordinance (BBO)

A local statute that licenses and supervises banks, sets entry criteria, and empowers the regulator to issue prudential rules and take supervisory action against institutions operating in the jurisdiction.

Related: Supervisory Review Process, Licensing Criteria
Licensing Criteria

The minimum conditions an applicant must satisfy to obtain a banking licence, typically covering capital adequacy, fit and proper management, sound business plans, and adequate controls and premises.

Related: Fit and Proper Test, Banking Business Ordinance (BBO)
Fit and Proper Test

An assessment of whether directors, senior managers, and significant shareholders have the honesty, integrity, competence, and financial soundness required for their roles, applied at licensing and on an ongoing basis.

Related: Licensing Criteria, Senior Management Responsibility
Supervisory Review Process

The regulator's ongoing evaluation of an institution's capital adequacy, risk profile, and control environment, including periodic examinations, off-site analysis, and dialogue with management about remedial actions.

Related: Banking Business Ordinance (BBO), Supervisory Action
Supervisory Action

Formal measures a regulator may impose when an institution breaches rules or shows weaknesses, such as warnings, restrictions on business, additional capital requirements, or appointment of advisers.

Related: Supervisory Review Process, Regulatory Reporting
Regulatory Reporting

Scheduled submission of financial, prudential, and risk data to the supervisor in prescribed formats, enabling off-site monitoring and comparison of institutions against regulatory limits.

Related: Supervisory Review Process, Recordkeeping Requirements
Board of Directors

The governing body accountable for the institution's strategic direction, risk appetite, and oversight of management, including approving policies and ensuring an effective control environment.

Related: Senior Management Responsibility, Three Lines of Defence
Senior Management Responsibility

The duty of executive officers to implement board-approved strategy and policies, manage day-to-day risks, and maintain controls within their areas of accountability.

Related: Board of Directors, Fit and Proper Test
Three Lines of Defence

A control model in which business units own risk, a separate risk and compliance function monitors it, and internal audit provides independent assurance to the board.

Related: Internal Audit, Compliance Function
Internal Audit

An independent function that evaluates the adequacy and effectiveness of controls, risk management, and governance, reporting findings to the audit committee or board.

Related: Three Lines of Defence, Internal Controls
Compliance Function

A dedicated team that identifies regulatory obligations, advises the business, monitors adherence, and reports compliance risks to senior management and the board.

Related: Three Lines of Defence, Know Your Customer
Risk Appetite Statement

A formal articulation of the types and levels of risk an institution is willing to accept in pursuing its objectives, guiding limits, product decisions, and escalation thresholds.

Related: Enterprise Risk Management, Stress Testing
Enterprise Risk Management

An integrated approach to identifying, measuring, monitoring, and controlling all material risks across the organisation, linking risk decisions to strategy and capital planning.

Related: Risk Appetite Statement, Operational Risk
Internal Controls

Policies, procedures, approvals, reconciliations, and system safeguards designed to prevent or detect errors, fraud, and regulatory breaches in day-to-day operations.

Related: Internal Audit, Operational Risk
Operational Risk

The risk of loss from failed internal processes, people, systems, or external events, including fraud, technology outages, and errors in transaction processing.

Related: Enterprise Risk Management, Business Continuity Plan
Credit Risk

The risk that a borrower or counterparty fails to meet contractual obligations, causing the institution to suffer loss on loans, securities, or derivative exposures.

Related: Liquidity Risk, Stress Testing
Liquidity Risk

The risk that an institution cannot meet payment obligations as they fall due without incurring unacceptable losses, often arising from mismatches in asset and liability maturities.

Related: Credit Risk, Capital Adequacy Ratio
Capital Adequacy Ratio

A measure comparing regulatory capital to risk-weighted assets, indicating whether an institution holds enough capital to absorb unexpected losses relative to its exposures.

Related: Liquidity Risk, Stress Testing
Stress Testing

Analysis of how portfolios and earnings perform under severe but plausible scenarios, used to size capital needs, set limits, and inform contingency planning.

Related: Capital Adequacy Ratio, Risk Appetite Statement
Business Continuity Plan

Documented arrangements for maintaining or restoring critical operations during disruptions, including backup systems, alternate sites, and communication protocols.

Related: Operational Risk, Outsourcing
Outsourcing

Delegation of a function or process to an external provider, which requires due diligence, contractual safeguards, and ongoing monitoring because accountability remains with the institution.

Related: Business Continuity Plan, Internal Controls
Know Your Customer

Procedures to identify customers, understand their business and expected activity, and verify identity using reliable documents before establishing a relationship.

Related: Anti-Money Laundering, Customer Due Diligence
Anti-Money Laundering

Laws, rules, and internal programmes aimed at preventing the use of financial services to disguise the proceeds of crime, including monitoring, reporting, and staff training.

Related: Know Your Customer, Suspicious Transaction Report
Customer Due Diligence

Ongoing assessment of a customer's risk profile, beneficial ownership, source of funds, and transaction patterns, with enhanced measures for higher-risk relationships.

Related: Know Your Customer, Politically Exposed Person
Politically Exposed Person

An individual entrusted with prominent public functions, or a close associate or family member, who presents higher corruption risk and requires enhanced due diligence and senior approval.

Related: Customer Due Diligence, Suspicious Transaction Report
Suspicious Transaction Report

A confidential filing to the financial intelligence unit describing transactions or activity suspected of involving criminal proceeds or terrorist financing, made without tipping off the customer.

Related: Anti-Money Laundering, Politically Exposed Person
Treating Customers Fairly

A conduct principle requiring fair treatment across the product lifecycle, including clear disclosure, suitable advice, fair pricing, and proper handling of complaints and claims.

Related: Suitability Assessment, Complaints Handling
Suitability Assessment

The process of matching a product or recommendation to a customer's financial situation, objectives, risk tolerance, and experience before concluding a sale or advice.

Related: Treating Customers Fairly, Product Disclosure
Product Disclosure

Provision of key information about a financial product, including features, risks, fees, and terms, in a form the customer can understand before deciding.

Related: Suitability Assessment, Conflicts of Interest
Conflicts of Interest

Situations where personal, commercial, or group interests could improperly influence decisions affecting customers, requiring identification, disclosure, and management through controls such as segregation.

Related: Product Disclosure, Market Conduct
Complaints Handling

A documented process for receiving, investigating, and resolving customer complaints fairly and promptly, with escalation, recordkeeping, and root-cause analysis feeding service improvements.

Related: Treating Customers Fairly, Recordkeeping Requirements
Market Conduct

Standards governing how institutions and staff behave in markets, covering fair dealing, order handling, confidentiality, and prohibition of manipulative or deceptive practices.

Related: Market Abuse, Conflicts of Interest
Market Abuse

Prohibited behaviour including insider dealing, unlawful disclosure of inside information, and market manipulation that undermines the integrity and fairness of financial markets.

Related: Market Conduct, Chinese Wall
Chinese Wall

An information barrier separating teams with access to confidential or price-sensitive information from those who trade or advise, preventing improper use or leakage.

Related: Market Abuse, Conflicts of Interest
Code of Ethics

A statement of the values and behavioural standards expected of staff, such as integrity, objectivity, confidentiality, and competence, supported by training and disciplinary consequences.

Related: Whistleblowing, Market Conduct
Whistleblowing

A protected channel through which staff can report suspected wrongdoing or breaches internally or to authorities without fear of retaliation, supported by clear procedures and confidentiality.

Related: Code of Ethics, Internal Controls
Recordkeeping Requirements

Rules obliging institutions to retain accurate records of transactions, customer relationships, communications, and decisions for prescribed periods, accessible to regulators on request.

Related: Regulatory Reporting, Complaints Handling
Public Disclosure

Publication of prescribed information about an institution's financial condition, risk exposures, and governance, allowing market participants to assess its soundness and compare peers.

Related: Regulatory Reporting, Capital Adequacy Ratio