AMF Claims Adjuster (Quebec) study materials
AMF Claims Adjuster (Quebec) study resources

AMF Claims Adjuster (Quebec) case studies

AMF Claims Adjuster (Quebec) · Put your knowledge to work in context.

The AMF claims adjuster certification is administered by the Autorité des marchés financiers, Quebec's financial regulator, and is the gateway to practising as a claims adjuster in the province. It is aimed at candidates who assess and settle insurance claims - damage insurance claims and liability claims - whether in-house for an insurer or as independent adjusters. Because the exam validates the knowledge and judgement needed to act lawfully and fairly on behalf of policyholders and insurers alike, it is relevant to career-changers entering the claims field as well as to people already working in claims who need formal certification. A complete preparation plan should cover four broad areas: the fundamentals of claims adjustment and the adjuster's professional role, the legal framework set out in the Civil Code of Québec together with insurance law principles, property (damage) insurance coverage and claim handling, and liability insurance coverage and claim handling. The AMF Claims Adjuster (Quebec) case studies are 5 cases and about 3,496 words.

1

The Burst Pipe and the Unoccupied Duplex

A Montreal duplex insured under a homeowner's policy has been vacant since the tenant left 95 days ago; the owner, Ms. Tremblay, was preparing it for sale and visited weekly to collect mail.

707 words, about 4 min
2

The Rear-End Collision and the Late Notice

Gagnon, insured under an automobile liability policy with 1,000,000 third-party limits, rear-ended a vehicle at a stoplight in Laval. The other driver, Ms.

812 words, about 4 min
3

The Commercial Fire and the Inventory Discrepancy

A bakery insured under a commercial property policy suffers a fire in its oven exhaust system. Smoke and water damage destroy 210,000 of equipment and stock.

701 words, about 4 min
4

The Slip on the Staircase and the Third-Party Claim

A residential landlord, Les Immeubles Côté, is insured under a commercial general liability policy with 2,000,000 limits. Bouchard, slipped on an exterior staircase during an ice storm and fractured his wrist.

640 words, about 3 min
5

The Water Damage Claim and the Missing Receipts

Nguyen owns a condominium unit insured under a homeowner's form with 250,000 building coverage, 80,000 contents, and a 1,000 deductible. A supply line to the washing machine failed while she was at work, flooding the unit and damaging hardwood floors, drywall, and furniture.

636 words, about 3 min