AMF Claims Adjuster (Quebec) exam-day guide
AMF Claims Adjuster (Quebec) · Prepare for the day ahead.
Your checklist
Confirm the exact exam format, duration, and permitted materials with the provider
The AMF (Autorité des marchés financiers) sets the certification requirements for claims adjusters in Quebec. Exact sitting format, time allowed, and whether any reference materials are permitted can vary by session. Do not assume; obtain written confirmation from the provider or your employer's training coordinator and keep that confirmation with your study notes.
Government-issued photo ID
Bring the original document (e.g., Quebec driver's licence, health insurance card with photo if accepted, or passport). Check with the provider which ID types are accepted and whether the name must match your registration exactly. A photocopy is normally not sufficient.
Confirmation of registration / admission letter
Print or download the confirmation showing your name, session date, time, and location. Some centres require it at check-in. Confirm with the provider whether a printed copy is mandatory or an electronic version is accepted.
Know the exact address, room, and arrival time
Verify the location the day before and plan the route. Arrive early enough to allow for security checks and ID verification. Confirm with the provider how early the doors open and what happens if you arrive late.
Permitted writing materials only
Bring only what the provider allows (often pencil/pen and nothing else). Confirm with the provider whether scrap paper, calculators, or dictionaries are supplied or prohibited. Leave notes, textbooks, and study aids at home unless explicitly authorized.
Personal items plan (phone, bag, watch)
Expect that phones must be silenced and stored away, and that bags are left at the back or in a locker. Confirm with the provider whether smart watches are banned and whether a locker is provided, so you are not caught off guard.
Language and accommodation arrangements confirmed
If you are writing in French or English, or have an approved accommodation (extra time, separate room, medical needs), confirm it in writing with the provider well before the date. Unapproved accommodations are usually refused on the day.
Review the official program outline, not new material
In the final days, re-read the official AMF program/course outline and your own summary sheets. Do not start new topics. Confirm with the provider which regulatory texts or references are current, since rules and references can be updated.
Prepare a light, practical kit
Water in a permitted container, a light snack for before or after the exam, tissues, and any medication you may need. Confirm with the provider whether food and drink are allowed at the desk.
Plan the morning logistics
Set two alarms, arrange transport or parking, and identify a backup route. Aim to be at the centre with buffer time rather than exactly on time.
Know the scoring and pass rule before you sit
Ask the provider in advance how the exam is scored, what the passing threshold is, and whether there is a retake policy and waiting period. Do not rely on second-hand information from other candidates.
Rest and stress plan
Protect sleep in the last two nights, avoid cramming new content the night before, and decide in advance how you will handle a question you cannot answer (flag it, move on, return later).
Plan the day
Stop collecting new material. Re-read the official program outline and your condensed summary sheets, focusing on the topics you have flagged as weak. Reconfirm the session time, address, ID requirements, and permitted materials with the provider. Prepare your ID, registration confirmation, and permitted writing tools in one place.
Do one timed practice run under exam-like conditions if you have practice questions available, then review only the errors. Check transport, parking, and the route to the centre. Confirm any accommodation or language arrangement in writing. Avoid late-night study.
Light review of summary sheets only, no new topics. Lay out clothes, ID, confirmation, and permitted materials by the door. Charge your phone but plan to store it during the exam. Confirm the alarm and a backup alarm. Get a normal night's sleep rather than an early one forced by anxiety.
Eat a normal breakfast and hydrate moderately. Leave with buffer time for traffic and check-in. Arrive at the centre early, follow signage, keep your ID and confirmation accessible, and silence and store your phone before entering the exam room. Use the washroom before the session starts.
Read the instructions and time allocation first. Answer the questions you know confidently, flag difficult ones, and return to them. Watch the clock and reserve time to transfer or review answers. If a scenario is ambiguous, identify what the question is really testing (duty, coverage, procedure) and answer within the framework you were taught. Do not leave blanks unless the format penalizes guessing; confirm the guessing rule with the provider beforehand.
Note which topics felt weak while memory is fresh, for future professional development. Ask the provider about result timing and next steps, and keep your registration documents. Do not discuss specific question content with other candidates in a way that could breach exam confidentiality.
Rules to check
Bring original government-issued photo ID; the name must match your registration. Confirm with the provider which documents are accepted and whether a secondary ID is required.
Arrive by the stated check-in time. Late arrivals may be refused entry; confirm with the provider the exact cutoff and whether any grace period applies.
Place phones, smart watches, and all electronic devices off and stored as instructed. Unauthorized devices at the desk are typically treated as misconduct.
Bring only permitted materials. Notes, textbooks, and study aids are prohibited unless the provider explicitly authorizes them in writing.
Follow the invigilator's instructions on breaks. Confirm with the provider whether breaks are allowed, whether the clock stops, and whether you may leave the room and return.
Do not communicate with other candidates during the session and do not share, record, or reproduce exam content afterward; exam confidentiality is normally a condition of sitting.
If you believe a question is defective or an incident occurs, raise it with the invigilator at the time and ask how to record it; do not resolve it yourself.
Scoring and the passing threshold are set by the provider. Confirm the pass rule, result timeline, and retake policy with the provider rather than assuming, and note that a failed attempt may involve a waiting period before re-registration.