COPR ACP study materials
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COPR ACP flashcards

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32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Agile Manifesto values
Four preference pairs: individuals and interactions over processes and tools, working software over documentation, customer collaboration over contract negotiation, and responding to change over following a plan.
Little's Law
Average lead time equals average work in progress divided by average throughput. Reducing WIP or increasing throughput shortens the time items spend in the system.
Cumulative flow diagram
A stacked chart of work states over time. Widening bands indicate growing WIP, flat bands indicate blocked flow, and band slope indicates throughput.
Definition of Done
A shared explicit checklist every increment must satisfy. Items not meeting it return to the backlog rather than counting as complete.
Cost of Delay
The economic loss per unit of time a feature or capability is late. It converts urgency into money, enabling comparison across unrelated backlog items.
WSJF
Weighted Shortest Job First equals Cost of Delay divided by Job Size or duration. Higher ratios are sequenced first to maximize value delivered earliest.
MoSCoW prioritization
Categories are Must have, Should have, Could have, and Won't have this time. Musts must be independently deliverable for the release to remain viable.
Minimum viable product
The smallest release that delivers real value or validated learning. Scope is reduced to essentials; quality and safety are not reduced.
Flow efficiency
Value-adding time divided by total lead time. Low efficiency signals waiting dominates, so removing queues and blockers yields the largest gain.
Kano model
Classifies features as must-be, performance, attractive, indifferent, or reverse. Must-be absence dissatisfies; attractive presence delights unexpectedly.
Power/interest grid
Maps stakeholders by influence and interest. High power and high interest are managed closely; high power and low interest are kept satisfied.
Stakeholder onion model
Rings from team outward to direct users, indirect users, and wider organization. Nearer rings shape design decisions first; outer rings receive broader communication.
Single accountable owner
Each decision or deliverable has exactly one accountable person. Multiple accountable parties cause stalled decisions and diffuse responsibility.
Sprint review purpose
Stakeholders inspect a working increment and give feedback that reshapes the backlog. It is a working demonstration, not a status presentation.
Tuckman stages
Teams progress through forming, storming, norming, performing, and adjourning. Conflict peaks during storming and is a normal part of development.
Servant leadership
The leader removes impediments, shields the team from interruption, coaches, and facilitates decisions while the team owns technical choices.
Self-organizing team
The team decides how to accomplish its work and how much to take on. Leaders set constraints and goals rather than assigning tasks.
Thomas-Kilmann conflict modes
Five modes: competing, collaborating, compromising, avoiding, accommodating. Collaborating fits shared goals needing full commitment from both parties.
Team working agreement
Explicit norms covering communication, meetings, definition of done, and decision rules. Agreeing them early prevents predictable conflict later.
Rolling-wave planning
Near-term work is planned in detail while later work stays coarse. Plans are revised each iteration as new information arrives.
Story points
A unitless relative size measure combining effort, complexity, risk, and unknowns. Values are meaningful only within one team's own history.
Planning poker
Estimators reveal estimates simultaneously to avoid anchoring, discuss outliers, then re-vote until the team converges on a shared size.
Velocity range forecast
Using best, average, and worst historical velocity to forecast a release date as a range rather than a single committed date.
Backlog refinement
Ongoing activity to clarify, split, and estimate upcoming items. A common target is enough ready work to cover roughly two iterations.
Impediment log
A tracked list of blockers with owner, date raised, and resolution status. The daily standup surfaces new impediments for the Scrum Master to remove.
Control chart signal
Seven consecutive data points on one side of the mean indicates a non-random shift. Such patterns trigger investigation rather than being dismissed as noise.
Five whys
Repeatedly asking why a problem occurred to reach a root cause. The technique stops when the cause is actionable and recurrence is preventable.
WIP limit effect
Capping work in progress shortens lead time, exposes bottlenecks, and encourages finishing items before starting new ones, consistent with Little's Law.
PDCA cycle
Plan, Do, Check, Act: a repeated improvement loop. Small experiments are run, measured, and standardized when they succeed.
Test pyramid
Many fast unit tests, fewer integration tests, and few end-to-end tests. This distribution balances feedback speed against confidence in system behavior.
Technical debt
Deferred design or quality work that slows future change. It should be recorded explicitly and given capacity in the backlog for repayment.
ROAM risk board
Classifies each risk as Resolved, Owned, Accepted, or Mitigated. Every risk receives exactly one classification and a named owner.