NDEB Virtual OSCE study materials
NDEB Virtual OSCE study resources

NDEB Virtual OSCE cheat sheet

NDEB Virtual OSCE · Keep the key ideas within reach.

Quick reference

History Taking and Patient Interviewing

  • Open-to-closed funnel: begin with open-ended prompts, narrow to closed/direct questions only after the chief complaint and its natural history are fully explored.

  • Standard history sequence: chief complaint, HPI (onset, location, duration, character, aggravating/relieving, timing, severity), PMH, medications, allergies, family, social, review of systems.

  • Use a pain scale (0-10) plus function impact; record the patient's own words for the chief complaint verbatim in quotes.

  • SOCRATES or OLDCARTS frameworks ensure all HPI dimensions are captured for pain and non-pain symptoms alike.

  • Screen for red flags systematically: unintentional weight loss, night pain, fever, bleeding, dysphagia, neurologic deficit, and suicidal ideation.

  • Ask about bleeding risk before any invasive procedure: anticoagulants, antiplatelets, bleeding disorders, liver disease, and prior transfusion reactions.

  • Document non-adherence and barriers (cost, transport, health literacy, beliefs) as part of the medication history, not as a compliance judgment.

  • Use teach-back and chunk-and-check to confirm comprehension; avoid jargon, and confirm the patient's preferred language and need for an interpreter.

Quick reference

Clinical Reasoning and Differential Diagnosis

  • Generate a broad differential first (hypothetico-deductive), then prioritize by prevalence, severity, and treatability; rule out worst-case diagnoses before common ones.

  • Use pattern recognition only when the presentation is classic; atypical features mandate re-opening the differential rather than forcing a fit.

  • Sensitivity rules out (SnNout): a highly sensitive test with a negative result makes the diagnosis unlikely; specificity rules in (SpPin).

  • Likelihood ratios: LR+ >10 or LR- <0.1 meaningfully shift post-test probability; LR near 1 adds little.

  • Diagnostic test ordering follows a decision threshold: test only if the result would change management or cross a treatment threshold.

  • Anchor bias is countered by explicitly listing features that do not fit the leading diagnosis and seeking disconfirming evidence.

  • Correlate symptoms anatomically and temporally; a single unifying diagnosis is preferred, but two common conditions can coexist.

  • Document the differential with the reasoning for inclusion/exclusion, not just the final diagnosis.

Quick reference

Treatment Planning and Case Management

  • Sequence care by urgency: stabilize acute/urgent problems, then address definitive and elective needs; obtain informed consent at each stage.

  • Treatment options should be presented as at least two alternatives (including no treatment), each with risks, benefits, costs, and prognosis.

  • Prognosis depends on host factors (systemic disease, smoking, oral hygiene, compliance) as much as on the procedure itself.

  • Case management requires defined review intervals and objective outcome measures; set measurable goals before starting.

  • Coordinate multidisciplinary care when the plan is limited by medical, psychosocial, or financial factors; document the rationale for modified plans.

  • Consider staging and restorability before committing to complex reconstruction; an unrestorable tooth is an indication for extraction, not heroic treatment.

  • Informed refusal must be documented when a patient declines recommended care, including alternatives discussed and risks of non-treatment.

  • Reassess the plan when new findings emerge; a treatment plan is a living document, not a one-time decision.

Quick reference

Communication and Interpersonal Skills (Counselling and Informed Consent)

  • Valid informed consent requires capacity, adequate disclosure, comprehension, voluntariness, and a documented decision; all five elements must be present.

  • Disclose material risks: those a reasonable patient would consider significant, plus any risk the specific patient has flagged as important.

  • Shared decision-making uses a two-way exchange; the clinician provides evidence, the patient provides values and preferences, and both agree on a plan.

  • Breaking bad news uses a structured approach (setting, perception, invitation, knowledge, empathy, strategy/summary) with pauses for response.

  • Empathy statements name the emotion and validate it before offering information; premature reassurance blocks disclosure.

  • Motivational interviewing uses open questions, affirmation, reflection, and summarization; avoid persuasion and confrontation, which raise resistance.

  • Cultural humility includes asking about beliefs, decision-making roles, and preferences for family involvement rather than assuming them.

  • Confirm understanding with teach-back; a signature alone is not evidence of informed consent.

Quick reference

Professionalism, Ethics, and Legal Responsibilities

  • Four core principles: autonomy (respect patient choice), beneficence (act in patient's interest), non-maleficence (avoid harm), and justice (fair allocation).

  • Confidentiality is the default; disclosure without consent is limited to legal mandates (reportable diseases, imminent serious harm, court order) and is documented.

  • Competence and capacity are decision-specific and time-specific; a diagnosis of cognitive impairment does not automatically negate capacity.

  • Boundaries: dual relationships and treating family members can impair objectivity; disclose and manage conflicts of interest.

  • Mandatory reporting duties vary by jurisdiction but commonly include suspected child abuse, elder abuse, and certain communicable diseases.

  • Documentation is a legal record: contemporaneous, factual, dated, signed, and free of speculation or derogatory language.

  • Scope of practice is defined by licensure and training; refer rather than practice beyond competence.

  • Truthfulness about errors (open disclosure) is an ethical and often legal obligation; disclose harm promptly and document the disclosure.

Quick reference

Practice Management, Record Keeping, and Documentation

  • A complete clinical record includes identifying data, consent, history, examination findings, diagnosis, plan, and follow-up instructions.

  • Records should be contemporaneous; late entries are labeled as such with the actual date/time of entry and the date/time of the event.

  • Never alter a prior record; corrections are made by a dated addendum that preserves the original entry.

  • Privacy and security obligations (e.g., HIPAA-type frameworks) require minimum-necessary disclosure and secure storage of identifiable data.

  • Scheduling efficiency depends on appointment type, procedure duration, and buffer capacity; overbooking trades access for quality.

  • Financial records must separate clinical and billing documentation; fee disclosure and treatment cost estimates are provided before care.

  • Retention periods are jurisdiction-specific; records are retained for the statutory minimum and released only with valid authorization.

  • Quality improvement uses audit cycles: define an indicator, measure a sample, implement change, and re-measure.

Quick reference

Health Promotion, Prevention, and Patient Education

  • Levels of prevention: primary (prevent onset, e.g., fluoride, vaccination), secondary (early detection, e.g., screening), tertiary (limit disability/recurrence).

  • Risk-based prevention: interval and intensity of recall are set by caries risk, periodontal risk, smoking, and systemic disease, not by a fixed calendar.

  • Behavior change counselling uses the 5 A's: assess, advise, agree, assist, arrange follow-up.

  • Fluoride and dietary sugar-frequency counselling are the highest-yield caries-prevention messages; frequency of sugar exposure matters more than total amount.

  • Smoking cessation advice is effective when combined with pharmacotherapy referral and follow-up; brief advice alone has a small but real effect.

  • Health literacy limits comprehension; use plain language, pictures, and teach-back, and target material to reading level.

  • Patient education is documented: what was taught, materials given, and the patient's response or understanding.

  • Screening programs require adequate sensitivity and follow-up pathways; a screening test without a defined referral route is incomplete.

Quick reference

Interprofessional Collaboration and Referral

  • A referral must state the reason, the specific question, relevant history, investigations, and what the patient has been told.

  • Closed-loop referral: the referring clinician confirms the appointment occurred and receives the consultation report; unconfirmed referrals are a care gap.

  • Role clarity prevents duplication and omission; each team member's responsibilities should be explicit in the shared care plan.

  • Use structured handover (SBAR: situation, background, assessment, recommendation) to reduce communication error.

  • Shared decision-making across disciplines requires a common record or interoperable summary; conflicting plans must be reconciled and documented.

  • Refer when the case exceeds competence, requires equipment or expertise not available, or when the patient requests a second opinion.

  • Respect the patient's choice of specialist where feasible; document any constraints and the patient's preference.

  • Interprofessional conflict is resolved through case-based discussion focused on patient outcomes, not hierarchy.