Red Seal RV Service Technician cheat sheet
Red Seal RV Service Technician · Keep the key ideas within reach.
Occupational Safety, Tools, and Trade Practices
Personal protective equipment for RV work: safety glasses when drilling or cutting sealant, nitrile gloves for LP leak solution and black-tank work, hearing protection near generators and air tools, and respiratory protection when spraying two-part foam or lacquer.
LP gas is heavier than air (specific gravity about 1.5 relative to air); leak checks use a soapy solution or an electronic combustible-gas detector, never an open flame.
Battery safety: remove the negative/ground cable first and reconnect it last; lead-acid off-gassing is explosive, so charge in ventilated space and neutralize acid spills with baking soda.
Carbon monoxide is colorless and odorless; never run a generator, engine, or catalytic heater in an enclosed shop or a closed coach, and test CO alarms before returning a unit to the customer.
Torque values are specified dry or lubricated and are invalid if the fastener is oily or the threads are damaged; use a calibrated torque wrench and re-verify calibration at the interval the manufacturer states.
Ladder and roof safety: use a stable ladder rated for the load, keep three points of contact, and treat RV roofs as fragile - walk on rafters or use plywood load-spreading panels.
Electrical lockout: disconnect shore power, turn off the inverter and battery disconnect, and verify zero voltage with a meter before working on 120 VAC circuits.
Waste handling: drain black tanks only at approved dump stations; store and dispose of used oil, coolant, and solvent per local regulations, and keep a spill kit on hand.
Documentation practice: record complaint, cause, correction, parts, and labor on the work order; a repair without a documented cause cannot be warrantied or defended.
Electrical Systems (12 VDC and 120 VAC)
Ohm's law: V = I × R; power: P = V × I. A 12 V load drawing 8 A has 1.5 Ω resistance and consumes 96 W.
Voltage drop in a DC conductor: VD = (2 × L × I × R_conductor) for a round trip; keep total drop under about 3% (roughly 0.36 V on a 12 V circuit) or equipment misbehaves.
Battery capacity: amp-hours are rated at the 20-hour rate; two 6 V golf-cart batteries in series give 12 V at one battery's Ah rating, while parallel connection adds Ah at the same voltage.
State of charge for a flooded lead-acid battery at rest (about 12.6 V = 100%, 12.4 V = 75%, 12.2 V = 50%, 12.0 V = 25%); recharge below 50% to limit sulfation.
Converter/charger output should be checked at the battery terminals with loads off; a reading near 13.6 V float or 14.4 V bulk is normal, and a low reading indicates wiring drop or a failed converter.
120 VAC shore power: 30 A service is one 120 V leg (3-wire), 50 A service is two 120 V legs plus neutral and ground (4-wire) giving up to 12,000 W; a 50 A to 30 A adapter feeds only one leg.
Ground-fault and polarity: an open ground, reversed polarity, or neutral-ground bond in the coach will trip a pedestal GFCI; the coach bonding point is at the panel, not downstream.
Inverter sizing: continuous rating must exceed the sum of concurrent AC loads, and surge rating covers motor starting; undersized DC cable causes low-input shutdown.
Fuse and breaker sizing protects the conductor, not the appliance; replace only with the same rating, and check that the wire gauge matches the overcurrent device per the manufacturer's chart.
Propane (LP) Gas Systems and Appliances
LP cylinder relief valves and the 80% fill rule: a 20 lb cylinder holds about 4.7 US gallons of liquid, and the fixed liquid level gauge or bleed valve indicates full.
Cylinder identification: DOT cylinders are refillable and recertified on a schedule (typically 12 years from manufacture, then every 5 years); ASME horizontal tanks are permanently mounted and not recertified the same way.
Regulator stages: a two-stage system uses a first-stage regulator at the cylinder (about 10 psi) and a second-stage at the coach (11 inches water column, about 0.4 psi) for appliance supply.
Manometer testing: with appliances off, the system should hold pressure with no drop during the timed leak test; a drop indicates a leak at a fitting, hose, or appliance valve.
Leak detection uses soap bubbles or an electronic detector; LP has an odorant (ethyl mercaptan) added, and odor fade can occur in new or long-empty cylinders.
Combustion air: appliances need a supply of combustion air and venting; a yellow lazy flame, sooting, or lifted flame indicates wrong orifice, low pressure, or blocked burner/vent.
Appliance gas pressure test ports (furnace, water heater, refrigerator) read at the manifold; readings outside the data plate specification mean regulator or orifice problems, not a bad control board.
LP detector placement is low in the coach because the gas is heavier than air; the detector has a limited service life (often 5-7 years) and must be replaced, not just cleaned.
Never use a flame to test for leaks, and never plug a vent or combustion air opening; a CO alarm sounding with an LP appliance running means shut the appliance down and inspect the heat exchanger and vent.
Plumbing, Water, and Sanitation Systems
Fresh water pump diagnosis: a pump that runs continuously usually indicates a leak, a failed check valve, or an air leak on the suction side; a pump that short-cycles points to a waterlogged accumulator or bad pressure switch.
Winterization: bypass and drain the water heater, blow lines with regulated air (about 30-40 psi) or fill with potable antifreeze, and pour antifreeze into P-traps and the toilet; a dry water heater tank must not be powered.
Water heater anode rod: in a Suburban-style steel tank the magnesium anode sacrifices itself; when more than about 75% consumed it must be replaced or the tank corrodes.
Black tank vs gray tank: black holds toilet waste and uses a 3-inch dump valve; gray holds sinks and shower through 1.5-inch lines. Dump black first, then gray to rinse the hose.
Holding tank sensors read false when coated with waste or TP; cleaning and sensor replacement are the fix, and a tank flush fitting helps.
Venting: a P-trap protects against sewer gas, and an air admittance valve (chek valve) lets drains flow without a roof vent; a gurgling drain often means a stuck AAV.
PEX and fittings: crimp rings and expansion fittings require the matching tool and gauge; a proper crimp is checked with a go/no-go gauge, and sharkbite-style push fittings need a square, burr-free cut.
Toilet seal: a leaking flush ball or blade seal causes the bowl to lose water and allows odor; the seal and the floor flange gasket are separate parts.
City water inlet has a check valve to prevent backflow into the coach; a failed check valve lets the fresh tank fill when connected to city water.
Heating, Ventilation, and Air Conditioning
Air conditioning diagnosis starts with airflow: a dirty filter, blocked return, or crushed duct reduces capacity and can freeze the evaporator coil; verify delta-T across the coil (typically 15-20°F/8-11°C).
Refrigerant charge is checked by superheat or subcooling per the manufacturer's chart, not by gauge pressure alone; a low charge shows low suction pressure and high superheat.
Roof air conditioners are sealed systems on many models; if no service ports exist, refrigerant work requires adding access valves or replacing the unit per the manufacturer's policy.
Furnace sequence: thermostat calls for heat, sail switch proves blower airflow, then the gas valve opens and the igniter lights the burner; a repeated three-try lockout points to sail switch, igniter, or gas pressure.
Sail switch and limit switch are in series safety devices; a dirty blower wheel or restricted duct trips the limit and shuts the burner down.
Heat pump vs furnace: a heat pump reverses the refrigerant cycle for heat and loses capacity in cold weather; below its balance point the gas furnace takes over.
Ducted systems require balanced static pressure; adding or blocking registers changes airflow and can cause coil icing or high-limit trips.
Condensate: roof AC units drain condensate onto the roof or through a drain cup; a plugged drain pan overflows into the coach ceiling.
Ventilation: roof vents and fans must be open to exhaust moisture; a sealed coach with the fan running pulls air from appliance vents and can backdraft the water heater or furnace.
RV Structure, Body, Roofing, and Sealants
Roof types: EPDM rubber, TPO, fiberglass, and aluminum. Sealants and lap sealant must match the membrane; petroleum-based products damage EPDM.
Lap sealant (self-leveling) is used on horizontal roof seams and around vents; non-sag sealant is used on vertical surfaces and sidewalls.
Water intrusion path: check roof seams, clearance lights, window frames, slide-out flanges, and the front/rear cap seams; a leak often shows up far from the entry point.
Delamination is separation of the exterior skin from the substrate; it appears as bubbles or a dull thud when tapped and usually follows long-term water intrusion.
Butyl tape goes behind frames and vents as a gasket; sealant goes over the fastener heads and edges. Both are needed; one does not replace the other.
Fiberglass repair: grind to a taper, clean with the specified solvent, then apply resin and mat or a filled fairing compound; gelcoat must be sanded and buffed after cure.
Fasteners into sidewalls must hit framing or use proper expansion anchors; a screw into 1/8-inch luan alone will pull out under load.
Roof load: AC units, solar panels, and roof racks need to be supported over rafters; a walkable roof is rated by the manufacturer, not by appearance.
Sealant inspection interval is typically every 6 months; re-seal before cracks open, and remove old sealant rather than layering new over failed material.
Chassis, Running Gear, Towing, and Hitches
Trailer weight terms: GVWR is the maximum loaded trailer weight; GAWR is per axle; tongue weight is typically 10-15% of trailer weight for a conventional trailer and should not exceed the hitch or receiver rating.
Tow vehicle ratings: GCWR (gross combined weight rating) limits the total of tow vehicle plus trailer; payload rating limits passengers, cargo, and tongue weight, and is often the real limit.
Weight-distributing hitch: spring bars transfer tongue weight to the trailer and front axle; the setup is verified by measuring front fender height before and after hitching.
Sway control and friction sway bars reduce oscillation; sway is worsened by too little tongue weight, crosswinds, and speed.
Fifth-wheel and gooseneck hitches place the pin over or slightly ahead of the rear axle; the pin box and the hitch must be rated for the trailer's GVWR.
Trailer brake controller: electric brakes need a controller set so the trailer stops with the tow vehicle without locking the wheels; a breakaway switch and battery are required on trailers over the legal weight.
Tire date codes: the DOT code's last four digits give week and year (e.g., 3521 = week 35 of 2021); RV tires age out (often 5-7 years) before tread wears out.
Wheel bearings: repack at the manufacturer's interval, check for play and heat after towing, and never mix grease types in a bearing.
Alignment and suspension: uneven tire wear on the inside or outside edge indicates camber or toe problems; a pull can be a brake drag, tire, or alignment issue.
Slide-Outs, Awnings, and Leveling Systems
Slide-out types: electric rack-and-pinion, cable-driven, and hydraulic. Each has its own manual override procedure; know the override before the slide fails in the out position.
Slide-out synchronization: cable and rack systems must be timed so both sides move evenly; a skipped tooth or a bent rack causes the room to bind.
Slide-out seals: bulb and wiper seals keep water out; a torn wiper seal lets water track in, and the seal must be replaced, not glued back in place.
Slide-out topper awnings protect the roof of the slide; they must be tensioned correctly or they flap and tear in wind.
Hydraulic leveling systems: check fluid level with jacks retracted, and use the manufacturer's manual retract procedure (often a valve release plus pump) if the panel fails.
Electric leveling jacks: the controller needs a level zero point set; a jack that runs but does not lift may have a sheared pin or a stripped gear.
Patio awning: the spring is under tension in the roller tube; releasing it without control causes injury, and the fabric must be replaced with the roller secured.
Leveling blocks and chocks: level the coach before extending slides so the room does not bind; never extend a slide on soft ground without support.
Slide-out roof and floor: check the floor for water damage and the roof for a torn topper after every trip; a slide that is out of alignment can leak at the flange.
Diagnosis, Repair, and Customer Service
Diagnostic order: verify the complaint, gather the customer's description (when, how often, conditions), inspect, test, then repair; do not replace parts to find the fault.
Intermittent faults: check grounds, connectors, and wire chafe first; a wiggle test and a voltage-drop test find most intermittent 12 V problems faster than parts swapping.
Warranty and authorization: get customer approval and a signed estimate before work beyond the diagnostic; document the cause and correction for warranty claims.
Customer handoff: explain what failed, what was done, and what to watch for; demonstrate the fix (slide operation, water heater bypass) so the customer can verify it.
Complaint vs cause vs correction: the complaint is the customer's words; the cause is the verified failure; the correction is the repair. All three belong on the work order.
Repair verification: test under load and in the condition the customer described (hot day for AC, full tank for water pump) before releasing the unit.
Parts selection: match OEM or equivalent ratings; a lower-rated fuse, a different LP orifice, or a mismatched sealant is a comeback waiting to happen.
Safety inspection on every visit: check LP leaks, CO and smoke alarms, tire date codes, and brake lights; a found defect should be reported even if not repaired today.
Comeback prevention: a repair that returns is often an incomplete diagnosis; re-interview the customer, re-test the system, and check for a second fault before replacing the first part again.